We came home 4 days ago from staying at this hotel for 2 nights following a cruise. First impressions: 'CLOSED' as the security man on the gate said to our taxi driver. He was quite adamant that the hotel was definately closed??? However, once through the gate, we were told to check in at the sister hotel next door??? They didn't have any knowledge of our booking, but told us to go anyway to The Westin and we can stay there??? All this was becoming very confusing and annoying.
When we arrived at reception at what could only be described as a 'completely desolate' hotel, completely void of any other guests, the girl on the desk told us that the hotel had indeed been closed "we always close it on 1st October until March the following year", and that they had been closed for a week until this day, due to maintenance reasons. When I asked what she meant by that, she said she didn't know, to which I replied that wasn't an answer???
She said they had opened it just for us (?????) and there was a conference group arriving the next day. I rather suspect the reason for opening was clearly for that purpose only, and we should have been notified, as she then went on to tell us that we were not allowed to use the pool as there was no Lifeguard, and we should walk down the road to the sister hotel to sunbathe. I don't think so. We told her we wanted to see 'the manager' immediately, and waited whilst she called someone.
A woman from the other hotel arrived shortly afterwards and upon our complaint and questions, eventually agreed that we could use the pool area and I could get beachtowels delivered to our room. All very weird. That said, the room was fine, corridors smelt musty, towels arrived and we did sit by the pool. Just the two of us, felt like something from 'War of the Worlds'!!
Sure enough, the next morning when we went down to the lobby, there were hundreds of people milling around. Suddenly there was life!!!
Quite clearly, they rely on conferences to make the majority of their income, but as a normal guest on holiday, one felt very strange. Breakfast was ok, service fine and the fresh orange juicer was excellent. The 'dead' pool area/bar was a shame though, I think they should've made an effort to have some sort of drink/snacks service if they accept guest bookings. Otherwise they should not accept them.
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- Also Known As:
- The Westin Athens Astir Palace Beach Hotel Vouliagmeni
- Westin Athens
- Westin Vouliagmeni
- The Westin Athens Astir Palace Beach Resort Greece/Vouliagmeni