Wanted a relatively inexpensive but comfortable stay while my 71 year old mother and I visited my daughter who is spending a semester in Alcala de Henares.
My mom loved the beds. Nice firm (but not too firm) mattresses.
The staff (behind the desk, and bar/restaurant staff) were very polite and helpful. The airlines lost our luggage and they were very accomodating letting us use the phone in the lobby to call to try and get straightened out and took care of our luggage when it was delivered while we were out.
Highly recommend if want a true Spanish experience.
No free extras like shampoo or coffee but nice clean towels, soap and warm water.
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