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“Good business hotel, bad location”

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AC Hotel Alcala de Henares
Ranked #5 of 18 Hotels in Alcala De Henares
Certificate of Excellence
Varese, Italy
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Good business hotel, bad location”
Reviewed 30 August 2013

The room comfort is good, bathroom wide and clean.
This hotel is located just out of the highway, but to reach Alcalà’s industrial area, city center or Madrid you have to take a car. No way to go around in the evening to have a walk after a stressful working day. You just can reach a fast-food, which in terms of service is better than the hotel restaurant: you can wait for an hour there before being served, and you are not even sure you will get what you ordered.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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    40
    4
    2
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Bayona, Spain
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 May 2013

This is a business hotel located next to the highway going northeast (A-2). The location is good and with easy access. The rooms are bare minimum and a little old fashioned. For the business traveler you have a few extra electric outlets, which is good! However, No alarm clock! In the room which is unhandy.
The restaurant even though not cozy, it’s quite good and enjoyed an nice dinner.
They charge too much for their parking and also charge for internet.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wibbelink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
7 reviews
3 hotel reviews
Reviewed 27 March 2013

The hotel is a 30 minute train ride from central Madrid, which makes it reasonable for travel into the city. The price is really great for a Marriott and the service is fabulous. The bathroom was beautiful with great water pressure. The room itself was small by US standards but fairly comparable from European standards.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank just_j7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 5 Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 February 2013

The AC is a very pleasent 4* located right on the motorway in Alcala de Henares. Much to my surprise the acustic insulation was best I have ever experienced. I didn't hear a noise from the motorway eventhough I was facing directly the road. Neither did I hear the slightest noise from other hotel guests. Breakfast was complete. The location does not facilitate access to the city center of Alcala nor Madrid - really need to have a vehicle. My one beef is the wifi - why do some hotels continue to charge for this service? It drives me nuts.... In fact I normally boycott hotels which charge for wifi so the only reason I was in the AC was because a college reserved me the room. The overall experiece was fine.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mathasmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traverse City, Michigan
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2012

I travelled to Alcala to visit my daughter who is studying at the university there. The hotel was everything I expected and more. The staff was attentive and unfailingly friendly. The hotel is modern. The rooms are clean and comfortable. The mini bar stocked with free water and soft drinks is a ice touch. The location wasn't perfect for me, but there is a bus stop literally outside the hotel's front door that took me to the Plaza de Cervantes and to the train station when needed. I would definitely stay there again if I am ever in Alcala and would consider the AC hotels in other cities.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanciano, Italy
Level 6 Contributor
243 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 22 September 2011

Being part of the Marriott chain I found nothing more nothing less than what I did expect.
The hotel is well cared and nice as well as very well furnished and does not transmit (as other hotel) an excessive sense of wear.
The rooms are confortable and well equipped. Positive point is that minibar is for free (does not contain alcholic beverages).
The breakfast is not very varigated but for my way of having breakfast was more than enough!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anxanum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, LA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2010

The hotel is a great value for the money. The location leaves a bit to be desired. However, the rooms are very clean, the bathrooms are awesome, the staff is very friendly and alway happy to help and the breakfast selection is fantastic. I would definitely recommend it!

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cecoving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Alcala de Henares

Property: AC Hotel Alcala de Henares
Address: C/ Octavio Paz 25, 28805 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Alcala De Henares
#4 Business Hotel in Alcala De Henares
Price Range (Based on Average Rates): £
Hotel Class:4 star — AC Hotel Alcala de Henares 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ac Alcala De Henares

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