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All reviews shopping mall free wifi excellent location families with children plenty of parking europe car
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23 - 28 of 455 reviews
Reviewed 18 May 2016

The hotel is located on a business park on the outskirts of Madrid. Across the car park there are numerous discount retail outlets [Famous brands, El Cortes Ingles etc.] and a good variety of restaurants. The hotel is well managed and the staff are friendly and accommodating. When we visited it was full of families [holiday week-end] visiting the Warner Park. I'm not sure but maybe there was a deal with the hotel and park. However we were not ware of this until we came down for breakfast in the morning and encountered all the families arriving for breakfast. There had been no indication the previous evening and we had a tranquil night's sleep. Breakfast was a decent continental standard and included in the price.
Overall great value for money, comfortable, convenient, and well run.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2016

Very good service, clean and modern look room. Very quiet zone, although it is in a commercial area, shopping outlets, cinemas and restaurants with a lot to choose.
A bit far for the center, but it is a good choice to stay when visiting Warner Park or to stay in driving through Spain.

Date of stay: July 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank npgomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2016

Hotel is situated about +- 20 minute drive from Barajas Airport & 20 minutes to the city center & attractions. If you hiring a vehicle make sure you take one with navigation, because it is quite a mission if you end up taking the wrong exit. You have to keep your wits about it all the time. However, the big plus about this hotel is that it is situated right on the doorstep of 2 convenient malls that are back to back, The Style Outlets (awesome shopping!) & Nasicca.The hotel rooms are quaint, clean and comfortable and the staff is very willing to be of assistance. The breakfast selection is very good, more than sufficient for me & my family. I would definitely recommend this hotel for good, value for money when traveling with your family!

Date of stay: March 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank munibahd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2016

Was a bit disappointed that this hotel was located outside the city, but came out to be best idea ever. Really nice hotel with extremely helpful reception staff. Clean, quite and amazing value for money in comparison with the city hotels. 25min away from the city centre, and around 30min away from the airport. But located basically opposite some shopping outlets, restaurants and a cinema... which after all day of business we enjoyed enormously.
Would not be my choice for site seeing base though..

Room tip: Good shopping oasis..
Date of stay: October 2015
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Danek_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

Definitely value for money & perfect for family stays. It is clean, convenient & peace of mind. The staff are quite friendly. However, you do need your own transport (with GPS or google maps) to stay at this location

Room tip: You are only allowed 2 users per room for the free Wi-Fi facility
Date of stay: March 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Adilah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Madrid-Getafe, responded to this reviewResponded 16 May 2016

Dear Adilah D,

Thank you for your feedback regarding your stay at Holiday Inn Express Madrid-Getafe. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and cleanliness.

However, we’re sorry we fell below your expectation regarding our location. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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