We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New but with poor service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Elegance Getafe
Ranked #8 of 9 Hotels in Getafe
Reviewed 9 December 2011

I stayed a week for business and it was OK but no in general I would say its not a 4 star.
The services that they announced in the webpage are not respected. No restaurant in Sundays, No iron available in the whole hotel in the whole week. Unfriendly reception , no care for feedback and rude.

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank princesaguacamole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (228)
There are newer reviews for Hotel Elegance Getafe
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

11 - 17 of 228 reviews

Reviewed 27 October 2011

I stayed 5 nights in this hotel during my business trip. Location was selected because of the company I was visiting. In general hotel was very good, newly built, service was enough to get all things I needed. Wifi is free, fast and easy to connect. As there is nothing around the area I recommend to have dinner in hotel. For 14EUR a good dinner set is served.
In the morning be first for breakfast (starts at 07:00) as food goes fast especially if there is a group of chinese tourists around. Breakfast selection is enough to survive, don't miss iberic ham (jamon)!
Remember that Spanish have lunch at 14:00, therefore eat at breakfast a lot.
Better recommend you to take toiletry with you as all you find in your room is a small piece of soap and a tiny bottle of shampoo of a bad quality. Never renewed.
Taxi is the only way to get to the hotel from airport. It costs 35EUR.
If you decide to go to Madrid, take Pi2 bus from opposite of the street near Siemens factory entrance. Bus costs 1.10EUR and will take you to Getafe Central within 10-15 minutes. From there take Metro to Puerta del Sur, change to line 10 and exit at Tribunal or change again and go to Sol. It takes approx 50-60 minutes to reach Madrid. However Getafe is also a nice place to walk around.
Last bus from Getafe Central to hotel area departs at 21:30. Later you can take taxi, it costs 10EUR.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank koneslon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2011

This hotel was chosen for business purposes as it is located inside an industrial park. It is a simple hotel geared towards business travellers. The price I paid was reasonable (70 euro including breakfast), the room was simple but clean and spacious enough. It had the basics in the room and the shower was effective.

I rate it average compared to majority of hotels I have stayed at, but in terms of purpose and price, it's certainly worth booking if the location works.

  • Stayed: February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MPHILM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2011

I stayed for a few days. This is a new hotel and it is clean and comfortable. Very reasonable prices too for the room and the bar/restaurant. The set meal at dinner for around 14 Euros was very good . The taxi fair from Barajas airport was 35 Euros.

On the downside, this hotel is rated as 4-star. For that I would expect them to cater for international business travellers but the staff do not all speak English and the TV has only Spanish channels. Breakfast was late and only starts at 07:00. The location, in an industrial area is grim and there are no facilities nearby. No garden area either.

  • Stayed: February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank xon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
Google Translation

Stayed: September 2017, travelled with family
Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: No pasar mas de 3 dias en el hotel
  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank ENRUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 1Esther1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Getafe
1.3 mi away
Holiday Inn Express Madrid-Getafe
1.7 mi away
Eurostars Arenas de Pinto
3.0 mi away
Hotel Exe Getafe
Hotel Exe Getafe
#4 of 9 in Getafe
290 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Ibis Budget Madrid Getafe
2.7 mi away
Ibis Madrid Getafe
Ibis Madrid Getafe
#2 of 9 in Getafe
321 reviews
3.5 mi away
Sercotel Princesa De Eboli
Show Prices
Show Prices
Show Prices

Been to Hotel Elegance Getafe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Elegance Getafe

Address: Avenida Ada Lovelace 23, 28906 Getafe, Spain (Formerly Amura Getafe Hotel)
Region: Spain > Community of Madrid > Getafe
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Getafe
Price Range: £38 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Elegance Getafe 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, Hotels.com, Travel Republic (UK), Agoda, TripOnline SA, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Elegance Getafe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing