We stayed here for one night in December (first time in an Ibis), en route from southern Spain to England by car and this was our first night in an Ibis hotel. We stayed again a fortnight later on the way back. The standard of this hotel is well beyond budget range. From the moment we arrived all the staff were very welcoming, helpful and efficient. We were then directed to the secure underground parking (optional), charged 5 €.
Both rooms were relatively spacious, modern, clean and slightly art deco in style and were very comfortable as were the gorgeous beds. The bathrooms were well lit and had lashings of hot water. The only niggle here were the hair dryers which are those ' hold the button down' jobs which is a nightmare if you have long hair. Maybe they had a normal one on request at reception but I'd brought my own in anticipation. There was free WiFi all over the hotel and we were extremely impressed that when we couldn't get it to work, they connected us to a free support desk - in English - and we got it working.
Room temperature on arrival was cold but was easily and quickly adjusted and was plenty warm enough. Our pet chihuahua was welcomed as well which we were extremely grateful for.
We ate in the restaurant in the evening which admittedly wasn't busy but it nevertheless had a comfortable and relaxed atmosphere with very pleasant waiting staff. The menu is not extensive but there was enough range to find something that suited. The goats cheese, spinach and walnut salad was fresh, excellent and a good size, always good to have a healthy option, however the monkfish was a bit bland. The seafood platter starter was enough for a main course and was beautifully cooked. For information for other guests, we spent forty minutes walking around the area just to compare alternative places to eat but found only bar/cafes. The buffet breakfast the next morning was delightful with a very wide choice.
This was our first time in an Ibis but if they are all as good as Getafe, Ibis will be our first choice whenever we're travelling. Post note at the end of our trip having stayed at 5 different Ibis hotels in two countries, Ibis Getafis was by far the best.
Overall an extremely civilised experience.
We downgraded the 'location' slightly as not only it was not easy to find on our first visit, upon our return a fortnight later, we struggled badly as Getafe is not signposted off the M40. Moreover we had difficulty finding the way out to Granada the next morning, again not signposted.
- Official Description (provided by the hotel):
- The Ibis Madrid Getafe hotel is located at the gates of Madrid, 20 km from the airport and 25 km from the Convention Centre and is accessible from the A42 motorway from Toledo. Only 15 km out of the centre of Madrid and the La Puerta Del Sol. Book one ofour 152 airconditioned rooms with WiFi Internet (including 4 adapted for guests with limited mobility) and make use of our amenities, including the PLANCHA Y PARRILLA restaurant, a 24 hour bar serving snacks and undercover pay parking. Pets allowed. ... more less
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