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All reviews ideal hotel fast food no natural light minute walk mall furniture balcony pillows business fridge centre car
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Reviewed 2 October 2017

Visited Madrid enroute to Bilbao with car, and found hotel situated within large shopping complex perfect for our 2 night stay. Close to motorways, and good rail link to city centre (10 min walk to Zaraquameda station + 6 stops on train to Attocha 3.70euro return. Plenty of shops and restaurants to see/use after sightseeing in central Madrid. Large double room with seating area as well as very comfortable large bed. Choice of sleeping pillows added bonus. Fridge with small free mini bar -water & soft drinks. Bathroom large, clean and well maintained. No natural light, but didn't see this as a negative.

Stayed: September 2017
Thank taurusCroydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this reviewResponded 2 November 2017

Dear Guest,

Thank you for choosing to stay with us recently and share your comments. We are pleased that you enjoyed your stay and that you are satisfied with our services.
Our situation very close to Madrid City Centre and good communication is something highly valued by our customers. Thank you for your trust, we will be happy to welcome you to the Hotel AR Parquesur. Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

Very nice hotel and Madrid is easy to reach by public transport. Restaurants and lots of shops because it's in a shopping center. It's a four star hotel, but it needs maintenance and updated furniture to get the four star feeling back again. Breakfast is okay, but same what you get in a 2 or 3 star hotel. There's no furniture on the balcony. Friendly staff and comfortable bed, large bathroom. We had a pleasant stay.

Room Tip: Lake view is nice
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Miranda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this reviewResponded 6 July 2017

Dear Guest,


Thank you for your comments and for choosing our Hotel for your stay in Madrid.
We are glad to know that you had a pleasant stay and that our situation within the mall was comfortable and for our easy communication with the Centre of Madrid.
We appreciate the positive feedback from our staff and we consider your comments.
We are happy to welcome you. Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

Free parking area. very big shopiing mall.

I stay about 01/03/2017 to 18/03/2017 for my business. I really like that hotel. I never bored bacause there is a really big shopping center near hotel and lots of fast-food and other restaurant here.

Room Tip: Choose the pool side.
  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mutambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this reviewResponded 25 May 2017

Dear Guest,


Thank you very for your comments and for choosing our Hotel for your long stay for business.
We are glad to know that you´ve liked our location inside the shopping mall. This is something very well valued by our customers.
Thank you for the trust, we will be a pleased to welcome you to the Hotel AR Parquesur. Best regards

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Reviewed 26 October 2016 via mobile

I went to visit my daughter who is an Au pair near by.
The hotel was very clean and the staff were helpful. The room was good with free soft drinks in the fridge. I would have liked a kettle with tea, coffee etc my only niggle.
This hotel is mainly for business people not families which suited my needs. I will be going back early next year and using this hotel.

Stayed: October 2016, travelled with friends
Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this reviewResponded 23 December 2016

Dear Guest,


Thank you very for your comments and for choosing our Hotel. We are happy that you have enjoyed your stay with us at Hotel Parquesur and it will be a pleasure to welcome you again next January. Your comments have been noted. It will be a pleasure for us to welcome you back soon. Yours sincerely.

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Reviewed 2 January 2016 via mobile

Highly recommended at the price. 15 ~ 20 minutes to the centre of Madrid by car. Spotlessly clean hotel. Friendly and helpful staff. Very good parking facilities. Excellent restaurant in hotel. Hotel is central to an enormous and busy shopping mall. The mall includes an Alcampo hypermarket, designer outlets, all sorts of fast food franchises, bars, IMAX cinema, 10 pin bowling alley etc. - You name it, it's there!

Stayed: December 2015, travelled with family
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this reviewResponded 4 October 2016

Dear Guest,


Thanks for your nice comments on your last stay at Hotel Parquesur.
We are delighted to hear that you have enjoyed your experience with us and we will be glad to see you again. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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