We had my daughter's 6th birthday here. I ordered the full package including pizza and cake. They forgot to order the cake and were going to run out and pick one up from Longos. Luckily there happened to be another party there hosted by an old friend and she had lots of extra cupcakes so she gave them to us. Otherwise we would have had to wait ANOTHER 20 minutes for them to come back with a cake. 20 minutes isn't that long but can feel like forever to a room full of 5 and 6 year olds! The staff we apologetic but as they were only employees and not managers/owner they weren't able to do much. They were only able to discount us the cost of the cake ($20) and another $20. I would expect more of an incentive for us to return again.... Something I'm not sure I would do now.
As for the jumping portion of the party...it was OK. There wasn't much instruction and the kids just bounced for most of the hour....fun but I expected more for the price.
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