I arrived in Denpasar from Singapore on 17/03/14 at 9.30pm. I was greeted at the airport by Harris Hotel staff. While chatting I was asked how long I was staying, to which I replied, that I was flying to Lombok at 7am the following morning. He asked which airline. I told him Metpati. He then gave me bad news. Merpati stopped flying on 1 Feb. WHAT????
When we arrived at the hotel I spoke to other staff who
confirmed his info. The manager was called, by which time I was distressed. Not for long, as he was calm, professional and efficient. He was able to book me on a ferry with transportation to the harbour. This would see me arriving in Lombok at 10.30am. I was also picked up
I was then able to enjoy a quiet
night in a very clean hotel and even received an early morning call.
Thank you Mohammad and your staff, for turning a potentially difficult situation for a lone female traveller, into a safe, enjoyable stay with sound plans, to deliver me at my next destination. I recommend the hotel to anyone
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