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All reviewsclose to the airporttransit hotelfree shuttleshort stayairport pickovernight staygreat airport hotelbetween flightsan early morning flightdenpasar airportswimming poolclean roomsnice poolone night stayshuttle serviceconvenient locationlong flight
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594 - 599 of 885 reviews
Reviewed 13 April 2014

I stayed for 3 nights Friday, Saturday and Sunday.

I wasn't intending to stay here. I had a visa issue at immigration and had to find emergency last minute accommodation, I thought my airline might help me, but they had little idea about what to do. Eventually I found the Harris hotel. It was a Friday evening and the immigration office was closed for two days, to make matters worse I had lost both my credit cards and had no significant cash and to top it off I'd been unwell for over a week so hadn't been able to eat much for a week. Hence I was not at my best and a little concerned about how things would play out.

In the morning I met the manager Ms Yola Duapadang who pretty much sorted everything out. Often in a hotel you get what you're promised but no more. But here it's not like that. Here you just feel like you're amongst friends and when you're in trouble everyone helps you out. Since the hotel is right near the airport and I imagine many travellers may be stressed due to missed flights, cancellations etc. so this must be a tough job but everyone does it well.

But again I can't thank Ms Yola enough as it would have been very hard for me to get the situation fixed so easily.

Basically by Monday I knew what I had to do to get the visa issue resolved and go back. This time rather than saying it's not "our problem" the immigration people were very nice and helpful. It helps to have friends!

FACILITIES
The facilities are top notch, there's a gym that's large enough and has enough equipment to do a proper session (quite rare), and the pool is long enough to swim laps (also quite rare).

ROOMs
The rooms are clean and comfortable, and the bed is especially comfortable (this is of course a personal choice thing). But I would say it's definitely one of the better ones at this price range.

FOOD
I only had one meal at the hotel - which was good, because there are so many tasty local options nearby.

LOCATION
If you need to get to the airport it's just a short walk away or even shorter cab ride. What I really liked was that there are so many local cafes and restaurants nearby, I could just walk down the street and pick a new one each time I was hungry.

In the end what started out as the worst part of my trip ended up being up there with the best.

  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Ankur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisTubanBali, Manager at HARRIS Hotel Tuban, responded to this reviewResponded 22 April 2014

Dear Mr, Ankur

Warmest Greetings from HARRIS Hotel Tuban

First of all, thank you for taking the time to post your feedback regarding your stay at HARRIS Hotel Tuban.

We are very glad that to learned that our location has become an advantage during your stay with us.

We are also happy that Ms. Yola, could assist you while solving your visa problem, while it also as a part of our responsibility to help our guests once they have a problem during their stay at our hotel.

Once again, thank you for your positive comment and we look forward to welcoming you back in near future.


HARRISly Yours,

Yudi ALAMSYAH
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

I arrived in Denpasar from Singapore on 17/03/14 at 9.30pm. I was greeted at the airport by Harris Hotel staff. While chatting I was asked how long I was staying, to which I replied, that I was flying to Lombok at 7am the following morning. He asked which airline. I told him Metpati. He then gave me bad news. Merpati stopped flying on 1 Feb. WHAT????
When we arrived at the hotel I spoke to other staff who
confirmed his info. The manager was called, by which time I was distressed. Not for long, as he was calm, professional and efficient. He was able to book me on a ferry with transportation to the harbour. This would see me arriving in Lombok at 10.30am. I was also picked up
I was then able to enjoy a quiet
night in a very clean hotel and even received an early morning call.
Thank you Mohammad and your staff, for turning a potentially difficult situation for a lone female traveller, into a safe, enjoyable stay with sound plans, to deliver me at my next destination. I recommend the hotel to anyone
Joy

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
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3  Thank joyroberts55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisTubanBali, Manager at HARRIS Hotel Tuban, responded to this reviewResponded 27 March 2014

Dear Valued Guests

First of all, thank you for taking the time to post your feedback regarding your stay at HARRIS Hotel Tuban.
We are very glad that to learn that our players have gave the professional and efficient solutions for your flight problems. We are also happy that our cleanliness and wake up call service could make a pleasant stay for you. It is an honored to be able to give our best service and distinctive experience to you while you were staying with us.
Rest assured I have shared your kind comments with all the team, especially Mr. Mohammad Rezha to encourage them to always give the best services to all of our guests.

Once again, thank you for your positive comment and we look forward to welcoming you back in near future.


HARRISly Yours


Yudi ALAMSYAH
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

We checked - in at the hotel on 24th Feb 2014, just for a night and had to leave for Timor Leste; the room was clean and nice and on top of that. As soon as I got to Timor Leste and it was more than 12 hours, I realized that I have left my Diamond stud earrings on the table in the living in our hotel room (213) and I quickly search for the hotel's email address and dropped them a message and let them know I forgot it and keep it for me; also had our assistant follow up on that and she also sent another email. I could not sleep well that night because those were an expensive pair of earrings and it was important for me because my mother gave them to me. As soon as I got up, I checked my email and saw one of their staff's message saying they have kept those earrings for me and I could pick them up on my return on the 26th.. I was so happy and felt really appreciated, Besides the great service, they are also some good staffs working there, whom won't just be greedy and keep the customers' items which they easily could. I will definitely stay at Harris again. :)

  • Stayed: February 2014, travelled with family
    • Value
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1  Thank Anita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisTubanBali, Manager at HARRIS Hotel Tuban, responded to this reviewResponded 5 March 2014

Dear Valued Guest

Firstly we would like to thank you for your recent stay at HARRIS Tuban. We are very happy to learn that our clean and nice room could make you enjoy your stay at our hotel.

We also very thankful for your nice words regarding our players, who gave your earings back as a part of our responsibility to give the best service for our guests.

Once again, thank you for your positive comment and we look forward to welcoming you back in near future.

HARRISly Yours

Yudi ALAMSYAH
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

i stayed with my husband and our kids in a suite room, the room is large and so comfort. My kids were enjoy. The staff were helpful. Breakfast is so delicious, unfortunately they forgot to give us welcome drink.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
1  Thank Dessyriana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisTubanBali, Manager at HARRIS Hotel Tuban, responded to this reviewResponded 5 March 2014

Dear Valued Guest

Thank you very much for tking a time to write a review on tripadvisor.

We are very glad that our spacious suite room, helpfull players and delicious breakfast could make a pleasent stay for you and your family.

We are trully apologize in regard of welcome drink, which is supposed to be automatically served upon check in time. Once a gain thank you and we look forward to welcoming you back in the near future.


HARRISly Yours

Yudi ALAMSYAH
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

I was stayed in Harris Hotel Tuban on last November 2013. The hotel is closed to airport, you just need less than 5 minutes to airport. Harris Hotel Tuban is small hotel with nice and kindly staff. When you check in, they will bring you a glass of welcome drink.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank simbokcantiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisTubanBali, Manager at HARRIS Hotel Tuban, responded to this reviewResponded 11 February 2014

Dear Valued Guests

First of all, thank you for taking the time to post your feedback regarding your stay at HARRIS Hotel Tuban.
We are very glad that to learned that our location, has become an advantage during your stay with us. We are also happy that ur Players could make a pleasent stay for you. It is an honored to be able to give our best service and distinctive experience to you while you were staying with us.

Once again, thank you for your positive comment and we look forward to welcoming you back in near future.


HARRISly Yours,

Yudi ALAMSYAH
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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