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“Excellent stay again”

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Holiday Inn Resort Baruna Bali
Ranked #1 of 21 Hotels in Tuban
Certificate of Excellence
Perth, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent stay again”
Reviewed 23 March 2014

Our family of 4adults 4children all enjoyed our stay again very much. Our grandchildren aged 6 years all felt very much at home here and the staff cared for them very well.
The food at the Palms restaurant was excellent the service excellent and the staff very attentive.
Our favourite Envy restaurant was sheer delight , especially for an evening meal watching the sunsets.
Love this hotel we will definitely return very soon...

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jessica4711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 26 March 2014
Dear jessica4711,

Thank you so much for your review about our resort.

On behalf of the team i wish to thank you for your positive feedback regarding your recent stay with us and I am glad to read that your family were also having an enjoyable stay at the hotel. This is truly our pleasure to make your visit memorable.

I have conveyed your generous comment to both Palms and Envy team and they all are very happy to have been recognized for their hard work and professionalism.

Looking forward to welcome you back to stay with us again.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (431)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Swedish first
  • Thai first
  • Any
English first
Jakarta, Indonesia
Level 5 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 March 2014

We stayed in here couple days ago. We really impressed with the service in this hotel. It start from when we book the hotel, they email us couple of time to remind us about the booking. I email requesting the balcony standard room, and they really nice about it. It was Mr. Richan. When we came in the front desk staff was really nice, I do not remember the name but she was wearing different uniform from others, I think she was the manager. And they got us the room with balcony. I was really happy. The welcome drink was terrific. The service was sincere. The bellboy was really nice also.

We really enjoy the room and other facilities. The got us the welcome fruit and after half hour, the call us and check if we need anything and ask if we have trouble when we check in. When I misplaced my stuff in the pool area, everybody was looking for it, even the security at the beach. Every employee we met was really nice. The breakfast was great and the staff checks if we enjoy the breakfast or not and they really nice with our children.

The downside was the parking is too far because they’re renovating and it was raining the whole time. But the service covers it. I did not fill the survey form, because it much better here, so it might useful for others. We definitely will come here again. The only regret that we did not come here sooner.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Eddie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 26 March 2014
Dear Eddie D,

Thank you very much for your review about your recent stay in our resort.

Your wonderful comment about our team means a lot to us, your comments endorse our belief and it is a great testimony to their dedication and professionalism. We are very proud of our associates and confidence that they are precious asset to the company.

I have shared your gracious comments with Richan and the Reservation team and they were most pleased. Feedback like yours help them to keep the good work. Thank you.

I look forward on the opportunity to welcome you again on your return visit in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth,Australia
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 March 2014

After my tenth visit to the Holiday Inn in Bali I finally worked it out that its the hotel I visit not Bali. The Holiday Inn has great service, relaxing and reasonable prices for meals. The only time I venture out of the hotel is for a little shopping and a massage. Other than that I hang around the pool with the kids and do some of the great activities complimentry at the hotel.

So if you want to relax and switch of, this is the hotel.

Room Tip: If a family of 2 adults and 2 kids go for the One Bedroom suite, the sofa lounge folds out to queen...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Junkyard17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 15 March 2014
Dear Junkyard17,

Thank you very much for your review about our resort.

It is an honor to have received such a generous comments about our hotel from a loyal guest such as yourself. I would love to meet you on your next visit, please drop me an e-mail at erlangga.farizky@ihg.com

Looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
1,008 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 761 helpful votes
Reviewed 10 March 2014

I would describe the hotel as a fine family place. I was occupying a junior suite, which had a double bed as well as a bunk bed for two children in a different enclosure. The kids space had an xbox which is a wow factors for the juniors.
The property is right on the beach, which is a huge plus. They also have a great pool with an efficient bar, by the side.
Food is great, economical and unlike most places of South East Asia, is not cooked in Palm oil or fish oil ( does not smell, and , vegetarians don't have an issue ). As far as hospitality goes, the entire island is full of such amazing souls, that you will not find a reason to complain. Infact, it's the people of Bali who will make you come back here, again and again.

Room Tip: If you are travelling with kids, try the junior suite. Very comfortable and has an xbox inside.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank BhawaniPathania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 11 March 2014
Dear Bhawanipathania,

Thank you very much for your review about our resort in Tripadvisor.

On behalf of the team i am happy to know that you had an enjoyable stay and that you liked the quality of products and food we provide.

You are absolutely right about the people of Bali as the main charm of the island and it is indeed one of the main reasons why we all love this island.

Looking forward to welcome you back to stay with us again.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft. Lauderdale, Florida
Level 6 Contributor
131 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 8 March 2014

I really enjoyed my stay at this hotel. It's very close to DPS airport. I found the staff to be very friendly and helpful, and I thought the prices (food, laundry, spa) were quite reasonable for a resort. The food in the restaurant was quite tasty. The rooms are quite modern and the view of the grounds was beautiful. Only two things keep me from giving this hotel 5 stars: the rooms are very small and the AC is unable to keep the humidity levels low. By the time I packed, all of my clothes and papers felt damp.

  • Stayed December 2013, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank flaphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 11 March 2014
Dear flaphoto,

Thank you for your review about your previous stay in our resort.

First of all i would like to apologize for the inconvenience you had with the air conditioning in your room. I would love to get more feedback about your stay to be able to further improve our service in the future. Please e-mail me at erlangga.farizky@ihg.com

As you have highlighted in your review, our hotel does have unique position as a resort hotel where we provide only the best quality of products with very reasonable price. And our location in South Kuta Beach gives the benefit of easy access to all area of Legian.

Looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 March 2014 via mobile

Excellent room, service and value! Family room was excellent, kids club had good activities... Pool bar... One if favorite destination. Travel agent in the hotel was good and reliable for organizing local tour and rental car! Worthwhile to consider if would like to stay near Kuta and enjoy the crowd.

Stayed April 2013
Helpful?
Thank FrankJ73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 7 March 2014
Dear FrankJ73,

Thank you very much for your review about our resort in Trip Advisor.

And thank you for your compliment towards our resort facilities and the reliability of the Travel Agent service we have at the Resort Hub.

Looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 March 2014

My first time stay at Holiday Inn, but my family members have always stayed at Holiday Inn!

Check-in upon arrival was very warm, with beautiful smiling faces and a cool refreshing welcome drink!

The staff throughout the hotel, be it from the Palms and Envy restaurants, the Pool Bar, Flavas (lovely ice cream!), the Tea Tree Spa or the room cleaners, all have a fantastic smiling face! All were very accommodating to our needs - be it from being a picky vegetarian or to inventing our own Watermelon Martini!!

Rooms were perfect! Initially had an issue with the shower, but upon advising reception, it was resolved within hours! This is what service is!

Well located about a minute from the beach or walking distance to Kuta's main shopping strip!

Keep up the good work! We will be back! :)

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaajal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, 7 March 2014
Dear Kaajal S,

Thank you for your review about our resort in Trip Advisor.

It is an honor to have received such a wonderful comment from our guest, it certainly makes everyone feel proud to be recognized for all the hard work and professionalism on customer satisfaction that we have always strive for.

Looking forward to welcome you back to stay with us again.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Baruna Bali

Property: Holiday Inn Resort Baruna Bali
Address: Jalan Wana Segara 33 | South Kuta, Tuban, Kuta 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta > Tuban
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Tuban
#1 On the Beach Hotel in Tuban
#1 Spa Hotel in Tuban
#1 Family Hotel in Tuban
#1 Luxury Hotel in Tuban
#3 Romantic Hotel in Tuban
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Resort Baruna Bali 4*
Number of rooms: 193
Official Description (provided by the hotel):
Holiday Inn Resort(R)Baruna Bali seamlessly blends with the alluring white-sand beaches of Pantai Segara, locally known as Pantai Jerman, which stretches off the southern coast of Kuta in Bali. A mere ten-minute drive from Bali's International Airport, South Kuta's relatively quiet beaches are a haven for relaxation while a short walk leads to central Kuta's vibrant streets lined with restaurants, bars, shops and markets; the newly completed boardwalk along the beach enables visitors to enjoy a scenic stroll from South Kuta to the famous Kuta Beach in the North. Holiday Inn Resort(R)Baruna Bali offers 193 guest rooms and suites, ranging in size from 28 to 75 square metre, all with private balconies boasting stunning vistas of shimmering azure sea or the Resort(R) 's pool and verdant lawns. Sleek contemporary furnishings with Balinese tropical accents optimize the space for rest and relaxation and have been designed to appeal to families and couples as well as individual travelers. All rooms come conveniently equipped with high-speed wireless internet connectivity, 32-inch flat-screen televisions with over 60 cable channels, CD/DVD players, iPod docking stations, mini refrigerators and tea and coffee making facilities, while hardwood floors, stylish bathrooms with separate bath and power shower areas and 40-inch televisions are standard in all suites. ... more   less 
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Also Known As:
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Baruna Bali
Holiday Inn Tuban
Holiday Inn Resort Baruna Bali Tuban

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