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Rama Beach Resort and Villas
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Reviews (1,601)
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All reviewspool villadeluxe cottagepool bardeep pooldiscovery mallclose to the airportbuffet breakfastquiet locationaway from the hustle and bustlegreat poolbusy kutamin walksouth kutaan upgradeegg stationrestaurant staffpool side
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854 - 859 of 1,601 reviews
Reviewed 20 April 2014

This is our third visit to Rama Beach Resort and we were a little disappointed. We stayed in a pool villa which on our previous visits was very nice. The pool water was not very clean. Maybe the filter needed more maintenance . Also the towels in our room were shocking, they certainly need replacing. The breakfast is very nice and Chef Willy makes sure that everything runs smoothly. I would suggest that the yoghurt should be kept under ice. The hotel is near the beach and also close to the new LippoMall , which is very handy.
It would be nice to have the back gate left open a little longer than 6pm, maybe a security officer could keep an eye on it until maybe 9pm.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Angiem23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuni R, ASM at Rama Beach Resort and Villas, responded to this reviewResponded 28 April 2014

Dear Angiem23

Your feedback regarding pool, towel, yoghurt, is valued for us and I will share this with the team and pleased apologize for this inconveniences

We are looking forward to welcome you back at the Resort to deliver better services.

Warm Regards
Yuni
email : asm@ramabeachhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

I chose this hotel as I had one night between flight and wanted stay stay close to the airport.

The hotel is good enough for one night but I would for sure not spend my holiday there. Rooms are OK but dated. Service is friendly too.

Did not eat in the hotel as I arrived late and left before breakfast time.

  • Stayed: April 2014, travelled with friends
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Thank Frank_Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuni R, ASM at Rama Beach Resort and Villas, responded to this reviewResponded 18 April 2014

Dear Valued guest,

Warm greetings from Rama Beach Resort & Villas

We appreciate your taking the time to write a comment on Trip Advisor

It is our hope to welcome you again in the near future

best regards
yuni
email : asm@ramabeachhotel.com

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Reviewed 14 April 2014

This was a quick one week stay for rest and relaxation and our first stay at this hotel,our transfer from airport to hotel was quick and trouble free,we arrived in the early evening and was greeted with a cold towel and drink. We found the room clean with plenty of room,bathroom was a bit dated but ok aircon worked fine bed was huge and comfortable. The hotel grounds were beautiful and the pool would have to be the cleanest i have ever swam in,we had a very pleasant weeks stay.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank dinosaur546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuni R, ASM at Rama Beach Resort and Villas, responded to this reviewResponded 16 April 2014

Dear Dinosour 546

Thank you very much for taking the time to share your experiences of your recent stay at Rama Beach Resort & VIllas

We are happy that you had a pleasant stay and we hope to see you coming back enjoying at our sunny resort

regards
yuni
email : asm@ramabeachhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

For a number of years now we (Mr. Henk and Ibu Ike Blankenstein from Belanda) visit Indonesia every year for two months (mostly in January/February, but last time in November/December). And each time we spend several weeks in Rama Beach. Our overall impression of Rama Beach is quite positive, but when one stays for a longer period (like we do) the imperfections also come to light. First of all, we wish to say that the hotel staff in general is very friendly. In some cases we feel that the friendly attitude is a bit insincere. For instance, some staff members ask, when they meet us: "How are you today?", but they walk on without waiting for an answer. The room we had last time was all right, though we had to ask for some repairs in the bathroom during our stay. We did not like at all that there were no chairs in the room, when we arrived. There were only two small sofas at the foot of the beds. This is very inconvenient and therefore unacceptable, of course. On the inside of the door of the room, there was a memo of housekeeping asking the guests to close the door at all times to prevent insects from coming into the room. A very wise piece of advice, but how can you reconcile this with the fact, that the roomboys (belonging to housekeeping!) leave the door of the room wide open, when they are cleaning the room? Another thing that needs attention is the poor state of some electricity devices and connections. This can be rather dangerous. Further, some pieces of furniture are really due to be replaced by new ones, for instance the writing-desk with the (new!) t.v. on it. The drawers tend to jam.
A big compliment goes to the people in charge of the garden. We can only say that they work very hard to keep the garden clean, well-kept and beautiful.
The daily breakfast, however, causes anxiety. First of all, the time to have breakfast has been reduced till half past ten (it was eleven o'clock). We do not understand this, because the rest of the day there is hardly any activity in the restaurant. Moreover, a number of guests (and we belong to that category) like to have a relaxed start of the day (we are having holidays after all) and do not wish to rush to the restaurant in order to have breakfast in time. Looking at the breakfast in an organizing way, we must say that it makes the impression of one big improvisation rather than a well-organized task. For instance, there is nobody at the egg-stand from time to time. And sometimes, when you ask for something simple like an egg, it is forgotten and you have to remind the people again and again. We could not help noticing that some of the permanent staff members do their work like an uninterested robot, leaving most of the work to rather inexperienced boys and girls (trainees and daily workers). Talking about this categry: it came to our notice that the staff members of the restaurant are offered lessons in English language. This is no superfluous luxury, as in many cases the level of their English is very mediocre. We learned that these lessons depend on the efforts of one single lady. They really should have a more stable base. From time to time we witness so-called pep-talks for the restaurant staff, but we cannot say that we have seen any improvement resulting from these pep-talks. Maybe they go in at one ear and out at the other. A few things can be said about the breakfast itself. Last time there was fish (and no meat) a number of times. Many tourists, however, do not like fish and especially not for breakfast! Until recently there was of big bowl of muesli every morning, but suddenly this was replaced by tiny glasses with a little bit of muesli. Maybe this is nice as a kind of decoration, but not to have breakfast from. So please: have the big bowl of muesli returned to the restaurant. Another thing: last January the restaurant management introduced a Japanse corner, where you can order at the spot what you want. However, we noticed that in many small pots raw meat was kept, waiting to be prepared. We are sure, you know that keeping raw meat in these pots without any cooling-measures during several hours in high tropical temperatures constitutes a big danger for the health of your guests.
Apart from these remarks we wish to emphasize that we enjoy our stays at Rama Beach very much, but we cannot shut our eyes to the shortcomings we signalize. We hope that the management of Rama Beach will look at our remarks in a constructive way and express our thanks for that in advance.

Best regards,
Mr. Henk & Ibu Ike Blankenstein-Jordaan (Belanda)

  • Stayed: December 2013, travelled as a couple
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3  Thank 114henkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuni R, ASM at Rama Beach Resort and Villas, responded to this reviewResponded 17 April 2014

Dear Bapak Henk and Ibu Ike,

Warm greetings from Rama Beach Resort & Villas

Thank for your comment and compliment.

Sure we will look into are you were highlighted

Where possible we will take measure to improve

warm regards
yuni
email : asm@ramabeachhotel.com

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Reviewed 11 April 2014

We stayed for 5 nights at the Rama last week, it's the first time we have stayed at this hotel. Usually we stay at a hotel around the corner but this is being renovated so we had to try something new, and we were not disappointed. Our flight arrived at 8.30am and whilst our room wasn't ready for check in, this was made available after a short wait. The room was spacious, lovely private pool and the bed very comfortable. The service was great with nothing too much trouble. Breakfast was lovely with a large selection of foods. The pool area and pool bar was very clean and the cocktails delicious. If I had to pick any negatives, the room had a slight odour to it, which I believe is from poor drainage in the bathroom. However closing the bathroom door was enough and I think this is a common issue in Bali anyway. It would also be helpful to keep a can of mosquito spray in the room to kill any mozzies that have snuck in rather than having to call housekeeping. These are only very minor issues. Overall our stay was great and we wouldn't hesitate staying here again, the hotel is quiet which makes for a relaxing stay. Can't wait to go back!

  • Stayed: April 2014
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3  Thank Candy2684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuni R, ASM at Rama Beach Resort and Villas, responded to this reviewResponded 16 April 2014

Dear Candy2684,

Sunny greetings from Rama Beach Resort & Villas

Thank you very much for staying at Rama Beach and spending the time to write such a wonderful review

Your comments are highly appreciated and your feedbacks will help us to improve the quality of the service offered to our Guests

Really hope to welcome you back soon

regards
yuni
email : asm@ramabeachhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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