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“Abysmal” 1 of 5 bubbles
Review of Winstub l'Altenberg

Winstub l'Altenberg
Ranked #5 of 9 Restaurants in Bergheim
Cuisines: French, European
More restaurant details
Restaurant details
Good for: Cheap Eats, Kids, Child-friendly
Dining options: Breakfast, Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Birmingham, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Abysmal”
1 of 5 bubbles Reviewed 23 May 2014

On a quite Wednesday lunchtime, while everyone else sat outside we chose to sit indoors in order to avoid any smokers. We ordered 2 'hamburgers' and fries with a salad side order. Thankfully, I specified no sauce for my burger.

20 minutes pass. 30 minutes pass and the discussion turns to how long this very basic order was taking. After 40 minutes our food arrives.
Where to begin? The food appeared to be store bought quality. The burgers still had that cochineal tinge to them and the fries looked identical to McDonalds fries. The fries were also heavily salted already. What's the point of the salt pot on our table then? Some people need to control their salt intake.
Smothered on my wifes burger was....not ketchup...not brown sauce....but cocktail sauce!
She also has one slice of tomato and one lettuce leaf. The extra salad side order never arrived.

Upon asking for the bill, we mentioned the missing salad. As long we're not billed for it, it's fine. We sensed a change in attitude. The waitress disappeared to the kitchen. We could hear the waitress and chef discussing the missing salad. They told each other it wasn't either of their fault!

So it must of been our fault all along! We better give ourselves a damn good thrashing.

  • Visited May 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
5 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

Visitor rating
    38
    44
    9
    6
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Bilbao, Spain
Level Contributor
38 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“pleasant and traditional Alsace fare”
4 of 5 bubbles Reviewed 15 November 2012

We had lunch for two. A couple of beers, a glass of wine, pork knuckle with munster cheese and tarte flambee. Everything was good. The staff was young and nice and they did a reasonably good job. We had espresso after the meal and the bill was 30 euros.

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank SpanishEva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
39 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“generally good”
3 of 5 bubbles Reviewed 31 October 2011

typical of the region, had tarte flambe which was good and very reasonable prices. good service

  • Visited October 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank heehawEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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