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“Generaly good except for the hard mattresses”

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Hotel Restaurant L'Industrie
Ranked #6 of 12 Hotels in Saint-Omer
Reviewed 13 May 2013

I stayed here two nights in Room 5, with a friend next-door in Room 6. 72Euro each per night, plus 8Euro per day for breakfast. The pricing is slightly odd, as Room 5 is twice as big as Room 6, and has space for a bathtub (unlike Room 6, which only has a shower). We did not eat in the restaurant in the evening: it was very full on Friday night and almost empty on Saturday.

GOOD points:
-- Great location on a quiet pedestrian street, close to shops, restaurants, etc.
-- Helpful owner, with a nice dog, named "X".
-- Good breakfast: proper strong coffee, very freshly squeezed OJ, croissants and bread fresh from the boulangerie; pleasant dining room. (See pictures)
-- Rooms are clean and generally well-maintained.

BAD points:
-- Perhaps not a problem for some people, but the beds were far too hard for both me and my friend. This led to a lot of uncomfortable shifting around during the night, and not getting a good night's sleep. The (square) pillows also seemed to be an odd thickness: one was not enough for me, but two were too thick!
-- Thin doors/walls, so if someone talks at normal volume on the stairway or landing outside your room, or loudly in the next door room, you can hear every word. So if you want an early night and your neighbour is watching TV -- tough luck! (I wore ear-plugs, so this did not affect me).
-- Elderly or very overweight people may have trouble with the steep narrow stairs. (Not a problem for me).

If you like a firm mattress and sleep deeply or don't mind wearing ear-plugs, I would recommend this place, but personally, I would be reluctant to stay here again and would try somewhere different next time I visit St-Omer.

  • Stayed: May 2013, travelled with friends
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Thank JdeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 42 reviews

Reviewed 1 May 2013

Though this is not the easiest hotel to locate, make the effort. The food alone is worth the trip, very good and imaginative. Great location in a charming town. Breakfast a touch lacking in service and credit card machine not working, a challenge when one has a train to catch

  • Stayed: June 2012, travelled with family
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Thank AnothernameScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2013

We ate here twice for dinner and the first time was very good and returned for a second which was probably a mistake as the main courses really did not work well. The owner was welcoming and the ambience warm, good selection of drinks and wines were not over priced, the house ones being very good value. The food which disappointed was a dish of meatballs and a salad with chopped tasteless meat with a frenzy of strawberries which was just so wrong!! (I should have realised when other diners had left theirs!) Such a shame as we had a great cheese quiche to start and the previous night a good fish dish, depending on the menu we would return.

  • Stayed: April 2013, travelled with friends
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Thank cherryplumUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

Just retuned from a 1 night stay. Tony the owner is very helpful and friendly. His little dog X is also a joy and makes all the guests welcome. Rooms are clean functional and basic. Tony called us before our arrival to explain the key code for entry - eveything went perfectly. We had room number 2. Nice size room and most importantly a comfy bed The restaurant downstairs is very modern with bags of style and French charm. Our breakfast was ready when we went downstairs. Lovely welcome and service and unlimited coffee to set us up for the day. Only thing missing was maybe some ham/meat to go with the bread, otherwise everything was very tasty We used the hotel as a stop over from a trip from Disneyland Paris. We also like Saint Omer. It's 100 miles from Essex in terms of travel but has a completely different feel to home. Time slows down in Saint Omer, cute shops and tasty restaurants, nice people and a lot less traffic - no wonder Brits love France! By the way you couldn't pick a better hotel for location. Thanks very much and hope to stay there again.

Stayed: August 2012, travelled with family
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Hotel was superbly located and staff very pleasant - although we never saw the chambermaid as the room wasn't cleaned or the bed made up during our two night stay.
Reception was meant to be open 12.00 - 20.00 and bar open throughout the day. However the bar/restaurant was the reception and was closed when we arrived at 14.30 on a Tuesday. We had to ring the owner to come and open up and when he arrived in a few minutes, pleasant and apologetic.
The room was generally OK. The bedroom furniture appeared new but the bed was covered by only a sheet and a thin blanket which looked a bit utilitarian for a hotel (there are covers in the hotel promo photos). Minibar was advertised, but there wasn't one. The bathroom, however, let the room down as the shower was unclean and the tap was loose and had to be held in both hands to make it work (photos attached).
The Hotel was OK for the couple of nights stay but wouldn't have liked to stay for longer.

  • Stayed: July 2012, travelled as a couple
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Thank nicksnowdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

We stayed one night for a short weekend break and would not hesitate to recommend the hotel. It's in a great location just off the town square and was fully part of the Saturday night atmosphere. The room was clean and bright with a comfortable bed. Despite the proximity of several appealing restaurants and bars we opted to eat at the hotel's restaurant and we weren't disappointed; the food was excellent.
The owner and staff were welcoming and good hosts.

  • Stayed: May 2012, travelled as a couple
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2  Thank notsobigandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

We had booked by email to stay after having a good meal in the restaurant last year. We arrived late (we'd told them it would be) at 8pm on Sunday night. It was dark with icy rain. We had to knock as both the restaurant door and hotel door were both locked. We attracted the attention of a guy laying up the tables who told us the hotel was full. After we'd explained we had booked, he invited us in to check his diary. He looked surprised when he discovered our reservation. He showed us to our room, by which time we had deduced the restaurant was closed inspite of our request for a table for that evening in the earlier email. Frankly, it was cold inside too and our bedroom, up a steep staircase, was sparse albeit not small, but again very uninviting. They had clearly forgotten our booking and the hotel was closed. The bed was made up with one sheet and one thin blanket, and I wondered how many times it had been washed between guests. In the end, with nowhere to eat and knowing we wouldn't sleep in the small bed without a duvet, we drove home and I'm glad we did.

  • Stayed: March 2012, travelled as a couple
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1  Thank AudreyHepburn2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Restaurant L'Industrie

Address: 22 rue Louis Martel, 62500 Saint-Omer, France (Formerly Le Vivier Hotel)
Region: France > Hauts-de-France > Pas-de-Calais > Saint-Omer
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #6 of 12 Hotels in Saint-Omer
Price Range: £58 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Restaurant L'Industrie 2*
Number of rooms: 5
Official Description (provided by the hotel):
Un hotel** & restaurant de charme situé au coeur de la ville ,dans la rue Gourmande , avec un cadre convivial et chaleureux ,une cuisine à base de produits frais de nos Régions ,à la fois authentique ,et de saison! ... more   less 
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