We arrived late at night in a snow-storm and would have loved slightly better road signs for the parking lot. The underground parking lot is very interessting, with images in a slide show on the walls. The wooden chariots are handy but hard to navigate. Staff was absolutely fine the whole trip, one morning we were down at reception to see if the nespresso capsules had arrived and met the manager, nice man, who explained that the capsules had not arrived and had to be re-ordered. The station is way up the mountain and of course everything has to make its way up there so things go missing I guess. So I drank filter coffee for breakfast and had coffee out, some really nice coffees in the afternoon sun!
The room was great, a bit too hot for my liking but we really liked the wood finish everywhere. The residence is new and it was a treat to use the kitchen. Food shopping in Avoriaz is fun in that there are many nice products, but expensive because you are a captive audience. We ordered bread at reception and that went really well, great bread from the Cannelle bakery! Just around the corner, up the hill is a Sherpa so we bought most of our food there. Down in the village we discovered a Carrefour market at the end and they had stuff the Sheerpa didn't have but it wasn't a problem, good wine selection at the sherpa.
We went swimming everyday after skiing and it was very cool to be in a warm pool looking out at snow, fantastic at sunset. Funny enough the kids didn't want this, they sat and watched the telly until we made dinner. They were tired at night, all that mountain air, so the parents had some time alone together, what a change. We tried the saunas too and they were way too hot for us, especially one of them, the closest to the entrance. The hammams were good too, funny, one day we didn't ski in the morning and went early to the pool/hammam - we were the only ones there! We were changed and ready to go in and the director entered. He asked us if we were going to go in the hammam and we said we were and he said to wait just one second. He went in a service door and came out saying he had just put some essential oil in the hammam. The odour was eucalyptus, very very nice!
The station at Avoriaz is really great because there are no cars on the streets, but lots of cars parked and driving around the entrance and the road up from Morzine. Long traffic jam on the way home :(
We enjoyed our stay and maybe there are better hotels around the Alps for the price, still it was very relaxing and the logistics for skiing excellent. A downstairs skiroom so you don't have to haul your skis up and down, reception handles the skilift tickets so you don't have to queue for that. We saw big queues at reception but since we arrived late and left late, we never were really bothered. Every morning when we came down to get our bread order we saw all the staff in full force and the nice director moving around the reception helping people get going. He recognized us and said heloo more than once. A nice bunch of people on reception in general, you are sometimes a little afraid of that in France when your French isn't so good. Oh yeah, that first night, once the kids were in bed, we were tired and at reception we asked about going out for a quick drink - the reception bar shut at 11. They said to check out the Lodge, just a few steps away from the doors of the reception. It wasn't full at all, just a couple of groups relaxing about, good music, so we clambored into a big stuffy couch and stayed until it was just the two of us and they came to say they were closing. Only 5 euros for a nice beer with the snow swirling around outside, cozy in a warm bar, 30 steps from our hotel, not a car in sight. A very nice start to a really simple and nice stay.
Like some of the others we found some stuff that wasn't great - leaky hallways, the architect didn't design the flow of meltwater well, so your balcony takes drips from above. We had to ask for towels (and got them no problem). You can tell they just delivered the residence in some places, in others things are cool, the whole swimming area is really well done. Anyway, I'd recommend the residence to people who come to ski at Avoriaz, the apartments are classy and new, there's underground parking and it's easy to deal with skis and getting on the slopes.
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