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“Great stay!”

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Pierre & Vacances Premium Residence L'Amara
Certificate of Excellence
Rotterdam, The Netherlands
2 reviews
“Great stay!”
Reviewed 4 March 2014

The apartment and restaurants were wonderful. Very nice view and quiet area of Avoriaz, with enough access to the village. Nice to have the first ski slope just under your apartment. Lockers were heated and spacious. Ski rent is just around the corner. Navette to the ski class for children was perfect. Parking under the building is an asset. In other words: Great stay!

Room Tip: We had an eight person apartment with the five of us. That was a wise decision, because due to the w...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
Thank Willem214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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992 reviews from our community

Traveller rating
    572
    312
    59
    28
    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2014

Just spent a week for midterm. Great location with ski in and out. On arrival our apartment was not cleaned, beds not made up, no towels or toilet paper. On complaining we were offered another apartment in better condition. Although we did find the dishwasher full with dirty dishes. One toilet roll provided for a week. Not 5 star customer service !!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
4 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 25 February 2014

Great accom, great view of Morzine, great location, proper ski in and out, a bit out of the centre, but only 10 mins walk to the centre. Bedrooms could be a bit bigger, but living room very comfortable.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
Thank Julien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2014

I think the 5 star rating is very over rated. Apart from the decoration they was very little 5 star facilities. The staff are all very young and seem inexperienced and no manager could be contacted when requested. The bar closed each night at 9pm except for the night the French rugby match was on! The one time we ordered from the bakery service it never arrived and with a diabetic daughter we missed our lesson that day as she has to eat before exercise. There was only 1 key issued per room and at the price I think cleaning and 1 towel change at least should be included. The bins were overflowing outside the main reception. We were 20 minutes late for dinner on the first night and the restaurant on site had given our table away and we had to wait 30 minutes for another table. The food was pretty average too. Very much "Club Med" experience! (Which is not a good thing)
The positives are the ski in-ski out facility which was great especially with kids and the snow!!!! Back to Austria from now on.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
7 Thank NicFin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 February 2014

Apartment was excellent except for the cleanliness of the bathroom floors very dirty I had to clean them again on arrival otherwise the stay was excellent? Kitchen in he standard apartment is tiny. Oven takes a while to work out how to work it as it's a grill oven and microwave all in one but got the hang of it. Sofa bed is the best one I have ever slept in


  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
1 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herlev, Denmark
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2014

Had a heating out rage for 3 days. Bad heating and no hotwater. Reception was very little receptive to complaints concerning this.
Had a heating out rage for 3 days. Bad heating and no hotwater. Reception was very little receptive to complaints concerning this.
Had a heating out rage for 3 days. Bad heating and no hotwater. Reception was very little receptive to complaints concerning this.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
4 Thank Henrik A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 February 2014

Just returned from a half term ski-ing trip to Avoriaz. We chose to stay at L'Amara after reading good reviews in the Times and Telegraph and booked a 3 bed apartment for our family. The apartment was nicely furnished and had a terrace with a great view and had plenty of room for us but wasn't properly cleaned on our arrival so there was lots of things hanging about from the previous occupant - things in the shower, drawers etc - not a good start. We had booked a cleaning service to come three times during our stay and they didn't turn up on the first occasion, and eventually came the following day only to do a rough clean and not take out the rubbish, replace loo rolls etc. They didn't turn up the following two times and reception were vague as to why. Again, very disappointing. Communication from L'Amara is terrible, we called to investigate making restaurant reservations on our first night and were asked to call again later 'when the book was available' only to be told everywhere was fully booked and that we should have called before. Again, on trying to book a massage at the spa, we were told it was fully booked all week and that we should have booked before we arrived - fair enough if you are busy but why on earth don't they tell you this!?
Moaning aside, its a great property and the fact that you can literally ski out from the boot room door onto the piste is a real bonus. The pool, sauna, steam area is also nice (pool a bit on the cold side like others have said - come on, P&V sort this out) and the bar is great. We ate at Le Lodge which has a great view and BBQ on the terrace on sunny days and Le Grande Cafe on several evenings, both of which were good. My children also loved the horse and sleigh taxi service and found that great fun. All in all, so much is good but sadly the awful service really lets it down.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JoFlynn42a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Premium Residence L'Amara

Property: Pierre & Vacances Premium Residence L'Amara
Address: Quartier l Amara, 74110 Avoriaz, Morzine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Morzine > Avoriaz
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
Ranked #1 of 18 Speciality Lodging in Avoriaz
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pierre & Vacances Premium Residence L'Amara 5*
Number of rooms: 204
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