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“Highly recommend Atria-Crozats”

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Pierre & Vacances Residence Atria-Crozats
Certificate of Excellence
Reviewed 1 April 2013

6 adults stayed in a 6-7 person apartment for 1 week. This was a 2 roomed apt with 2 of us sleeping in the lounge area. The reception staff on duty were very friendly and helpful. The apartment itself was spotless on arrival, and the kitchen was very well equipped. The lounge was a good size with a balcony offering stunning views and didn't feel cramped being used as a bedroom in addition. The ski room lockers had ski boot holders with heating, an added bonus.

We paid 20 Euros each for internet for the week, which I thought was quite reasonable, particularly in relation to the overall cost of a ski-holiday. However there were a few moans about the 250mb limit - my reply - you're on holiday people, put the devices away for a week.

The apt was well suited for ski-in/out (a must in my opinion) and was a 5 minute walk through a passage to the supermarkets/main restaurant area. As Avoriaz is car free it was necessary to catch a sleigh to get to the apartment block as it is situated right at the back of the village. This was a different and fun experience in itself.

Ski wise, loved it, extensive ski area, suitable for all abilities. Plenty of blue runs accessible from Avoriaz. Swiss part was particularly quiet (chairlits do need an upgrade though) so do make the effort to venture over the mountain.

We tried out Aquariaz, only because of inclement ski weather. Great for kids, otherwise would skip it.

Would definitely return to Avoriaz and Atria-Crozats.

  • Stayed: March 2013, travelled with friends
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Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 - 162 of 643 reviews

Reviewed 22 March 2013

An interesting 'must have a break, trip booked at 2 weeks notice - unable to obtain L'Amara as per my earlier 2013 trip below £3K for a 1 bedroom S/C apartment so opted for the £2.4K S/C 1 bedroom at Atria. Standard EZ flights into Geneva without issue and shared transfer in a minibus up to fantastic snow and bright sunshine - then there was the 8 Euro tracked vehicle up the hill to Atria, followed swiftly by the WiFi charges and then the apartment.
Having stayed in the L'Amara previously and arrived to clean freshly made beds etc etc etc it was a bit of a shock to find a pile of linens in the hallway and to be expected to make the beds - at these prices I would have expected a little more, in addition the standard of cleaning prior to my arrival needed me to remove long dark hairs from the bath, scum from around the sink and to take the brush to the toilet that obviously had not been cleaned since the last occupants - either that or the Stash Yeti had paid a rather messy visit. I did bring this up with reception - and did not experience the surly staff of other reviews but an interminably long wait as every enquiry seemed to require the staff to disappear into a room at the back - however later that afternoon a cleaner did arrive and cleaned the facilities very promptly again.
As this block is one of the higher ones in the resort the stairs down and escalators up between levels were appreciated. BUT the continued dropping of the WiFi and the 250Mb limit that was actually about a 20Mb limit per session was a pain (i'm in IT and actually got bored on evening and measured the amount of traffic before the '250Mb' limit was reached).
Overall functional apartment with reasonable access to the lifts as long as you work it out quickly.

  • Stayed: February 2013, travelled solo
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1  Thank Mharri2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

We stayed in a 4-5 bed apartment in Jan 2013 for 8 days.
We were 3 friends looking for ski-in ski-out, practical and comfortable accommodations.
The apartment fulfilled our expectations. Central location, functionally designed, but more than 3 occupants would feel cramped.
The kitchenette was well equipped. Nice view, balcony. good ski storage facility, and friendly staff at the reception.
Internet is quite expensive, 5 Euros per day per device.

  • Stayed: January 2013, travelled with friends
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1  Thank LaurieOded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

If the only thing you care about is skiing do not hesitate to choose this location.
Avoriaz as a station is suitable for skiers of all leves: from beginners to those who love off-piste runs.
We've spent 2 weeks around the New Year in 2013 with 2 kids of 6 and 11 and all of us were perfectly satisfied. You don't get bored as you can choose a new route each day.
There are plenty of nice places to have lunch on the slopes.
You can ski in and out of the residence which is a dramatic advantage. Ski room is well equipped and you may be sure that your boots would be dry by morning.
The rooms look exactly as in the pictures of P&V site and have everything you need.
Not to be disapponted be prepared for the most unprofessional and irresponsible reception team.
No one would let you know about the arrival procedure. Since Avoriaz is a car free resort (which you would enjoy starting from the second day of your arrival) you come to a car station and then you have to find a transfer to the residence yourself.
If you book ski equipment with P&V double check the papers. In our case we booked for 13 days and got a voucher for 6. It was settled later, but each time you have to wait before getting to the receptionist.
Upon arrival no one would explain you a thing about the resort unless you ask. And even if you ask, doublecheck, as the people at the reception don't care what they say and might not admit it the next day or even hour.
If you want a normal WiFi you have to pay 20 Euro for 7 days. The free option they give won't get you through you e-mail.
Reserve at least extra half hour for your departure. There might be a mess with getting a taxi to the taxi station.
If you disregard this, you'll enjoy your stay.
Don't miss a dinner at La Reserva. The restaurant is just 5 minutes walk form the residence.
Aquariaz is the perfect spot for kids. Come right after 3 PM as there less people in the changing room and the center itself.
We loved our escapes to Morzine which is a different world with chalets, nice food, excellent service. You can use the telecabin and then the skibus which are free if you have a valid skipass.

  • Stayed: January 2013, travelled with family
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3  Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

Firstly a word about Avoriaz - I have been coming here for more than 20 years and it just keeps getting better and better. The resort is car-free which is superb if you have young children walking and skiing about the place. Everything is very well organised when you arrive by car, you get a ride on a snow cat with your luggage direct to your hotel for 8 euros per family. Later if you have a hotel a little way out from the center you can either take convenient escalator back or a charming horse-drawn sleigh which we did every night after picking the kids up from ski-school.

The Village des Enfants is just superb for young children. Very well organized and child-centred they had our three year olds skiing on their own on the first day! They have a fun approach and award medals and certificates at the end of the week. I was worried about leaving the children at first but their staff-child ratio is very high and all the teachers speak English. Groups are small and if a child is tired they can go and play inside with nursery nurses looking after them. A big thumbs up to everyone at the Village des Enfants - it also allowed me and my partner to enjoy a week relaxing and skiing ourselves safe in the knowledge that the children were having lots of fun and learning to ski in a way that we could never do ourselves.

The P & V apartment at Les Crozats are all finished now and are of a very high standard. We had a one bedroomed apartment which has a double and a fold down bed above which the children loved, calling it the 'skybed'. It had high sides and was very safe. The kitchen, bathroom and living room had all mod-cons and we enjoyed some great meals cooked with food bought in the local supermarkets. This was just as well as most restaurants in the center did not open until 7pm which is too late if you have young children (we are Americans after all!). The views from the apt were magnificent and the decor modern and comfortable. A real hit was the brand new swimming complex, Aquariaz which the children loved.

The location was OK - a 5 minute walk in to the centre or to the ski-school but you could ski back which was convenient after a long day skiing. Check-in could definitely be improved as it just seemed like a free-for-all when we first arrived. The management could definitely improve how they do this to cut down on waiting times, especially after guests have been driving/traveling for many hours.

All in all, a great family ski vacation and very good value at this time of year. We are sad to leave but plan to come back again in March.

  • Stayed: January 2013, travelled with family
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Thank Zephr7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

BUYER BEWARE - BAIT AND SWITCH Booked at Les Crazats - a Pierre & Vacances ("P&V") property. Turned up at reception desk with the family, receptionist politely explained we had been moved to another property, to which we were supposed to have consented... Ended up in a very noisy sub-par apartment above some bars instead (where a folding divider door obviously made it qualify as a one bedroom, black mould finished off the bathroom nicely - instead of the touted amenities of Les Crozats!).

No excuses from P&V (in fact my travel agent could not get any info out of them re this for days), reimbursed 15% of the cost and that was it (apart from the reaction "ÿou are lucky to have an apartment, sir!").

I am wary of picking the right apartment building in Avoriaz knowing that there are some you really want to avoid if you are on vacation. However with the P&V approach, you could end up booked in a property touted as New & Fresh, but is in fact unfinished / in part still being built (and behind schedule, as I understand from the builders). Pics included / end of Feb. 2012 - building materials / scaffolding, all pretty obvious.

FINAL TIP - Les Crozats is well up a hill! SO - CHECK FIRST if you indeed have a valid reservation before lugging your stuff up. SECONDLY if you want to be independent of the taxis / horsedrawn carriages / sleighs to transport your gear - be sure to bring a plastic sleigh so you can lug your own! At peak hours (arrival / departure day), you could be waiting for hours for any other option.

Re expectation of service level in this town in general - the guys running the luggage sleighs you can rent like shopping carts back and forth are actuallyamong the most service oriented individuals of Avoriaz (excluding the folks at Ski Nation ski rental and some of the Ski Set stores) - bit of a worry!

Room Tip: From experience, I don''t believe P&V lets you choose anything. Rear of the buildings fa...
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  • Stayed: February 2012, travelled with family
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3  Thank UWS_Gremlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2012

When these apartments are finally fisnshed they will be a good standard for a 3 star complex. We stayed in the first block (Atria) which is about a 1 minute walk (outside) down from the main reception. Upon arrival we were summoned to a 30 euro tourist tax, not sure I read that in the small print but hey it is France they need all the help they can get with all that exposure to Greek debt. (Just kidding) before you all start shouting at me.

Anyway so we arrive, pay the 30 euro and head to our room, we stayed in room 407 where the view was stunning, unfortunately the room was clearly still unfinished. Here is my snag list...

-Huge crack across the round window in living room.
-Ceiling lightbulbs exposing wires, (no bulb covers).
-A bag of screws and screw covers just left on top of iving room doors - clearly meant to be covering all the exposed screws.
-Saw dust all over the balcony which meant each time you went out there your shoes were covered in dust
-Downstairs under Toilet Sink, all piping not covered
-Huge gap in toilet ceiling,meaning you could see light up the stairs when sitting on the throne.
The Sauna/Steam room will be nice when finished, still not completed the Turkish Bath but still charge you the full 8 euros per person
Upstairs main bathroom was missing a shelf above the tolilet which was bare plaster
- luggage holding room still had thick dust on floor from early building works, not good when you wanted to change out of gear before depature to airport
These are all small issues and did NOT ruin our stay as we spent little time in the room anyway.
The cooking area was adequte albeit tight for more than one person but had all you needed, except a toaster which would have been handy.
Hooks, you so need hooks (there were none) with all the coats and stuff that need to dry out!

Some of the more positive things were....

- you could order fresh bread on room phone the day before and it would be waiting for you in reception the next morning ,1 euro 30 cents per baquette, they have a list of other sundries you could order too.
- It's truly ski-from/to-door
- staff at hotel were generally helpful
- Shed loads of snow so the boarding was amazing
- good bars/restaurants in town, most with internet access

Would stay here again and I do understand that due to weather it must be hard getting things completed on time,

Incidently, there were 5 of us, I would not want anymore than that even though ii says it slept up to 7

Enjoy we did



.

  • Stayed: January 2012, travelled with friends
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3  Thank Essexbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Residence Atria-Crozats

Address: Quartier Les Crozats | Montee du sirius | Avoriaz 1800, 74110 Avoriaz, Morzine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Portes du Soleil > Morzine > Avoriaz
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Ski-In / Ski-Out
Hotel Style:
Ranked #2 of 19 Speciality Lodging in Avoriaz
Price Range: £100 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pierre & Vacances Residence Atria-Crozats 4*
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