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Pierre & Vacances Residence Les Fontaines Blanches
Ranked #3 of 4 Hotels in Avoriaz
Reviewed 23 April 2014

Great Location with all facilities close by. I bed apartment decent size and well equipped. Can be a little noisy early some mornings as piste-bashers and delivery vehicles trundle by, but didn't spoil the stay!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Pierre & Vacances Center Parcs
1  Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 160 reviews

Reviewed 1 April 2014

You can not really pick a better location that Les Fontaines Blanches. Right in the centre of town and (for us) very handy to get small children to ski school on time. A fabulous boulongerie and great restaurant downstairs, opposite the ski pass cashiers, and the accommodation has great views of the mountains and pistes. BUT if you're fussy about having the latest frills, you would be better to stay in the newer buildings offered by P&V; this is basic, chipped round the edges, and what I would term "functional". But it's dry, warm and extremely convenient, and I personally don't need much more than that.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Pierre & Vacances Center Parcs
3  Thank Madeleine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Disappointing, overpriced, unfriendly, you can not find managers to talk with, services which are advertised were not offered, doors and windows could not be closed and could not be fixed as they are beyond repair stage, you can rarely find anybody at the reception desk, very early check out and very late check in, simply unacceptable. After 15 years of visits and after 15 years of slow service and accommodation degradation, and after 15 years of price hike we are giving up.

Room Tip: Windows and terrace doors has to be replaced so that guest could closed them. Internet has to be pro...
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  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank Vidoje B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

WIFI not working in the apartment. Lobby unpleasant and too col. Apartment needs some upgrading. Location of the building is good. Personnel a the desk not very knowledgeable, need training and often not present

Room Tip: need better sleeping arrangement, bed and sofas not comfortable for sleeping
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  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank Raoul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Basic accomodation and whilst they could improve with a lick of paint, it is a great base in the centre of the resort, near to everything you need. Been there before and would definitely return. Don't be put off by poor reports!

  • Stayed: February 2014, travelled with family
    • Value
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Review collected in partnership with Pierre & Vacances Center Parcs
2  Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013

- The day of the arrival we found the dish-ware and the kitchen tools dirty;
- The apartment we've been staying was badly located, at the corner of a major crossroad in Avoriaz, therefore very noisy (due to snowmobiles, sleighs and people in the street): it's been impossible to sleep for us and our two small daughters for the whole week;
- The staff (receptionists and residence director, M.me Sylvie Lobato Barata) was not helpful at all, unable (or not willing) to address our complaints: we called, complained, argued every single day without any results;
- Given all the above, we eventually decided to leave one day before planned, as soon as the skiing courses (we had paid in advance) were over;
- Despite a call from the residence director a few hours after we've left, and an email from Pierre & Vacances customer services, both promising to look into the matter, so far (more than a three months!!!) nobody contacted us again: this is ridiculous!!

  • Stayed: February 2013, travelled with family
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7  Thank morrisback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

This is the 2nd year we went to Avoriaz for snowboarding. Instead of staying in a friendly and fancy catered Chalet near Morzine as we did last year, we enjoyed Avoriaz so much that we want to stay directly at the centre of Avoriaz this year. Base on our vague memory ;) , we picked Residence les Fontaines Blanches.


Location:

What can we say? Unbeatable! Ski-in Ski-out! In the middle of everything, within 2-5 minutes walk to shops, bank, supermarket, skipass ticket counter, post office, tourism office, restaurants, ski lifts, kiosk (right in opposite/next to the hotel) , kids sking area (kids village), skate ring, and maybe a few minutes more by walk to the new Aquariaz, cinema and bowling.

There are more fancy departments/hotels up in the mountain or at other areas within Avoriaz, but after looking around, we truly decided that there is no better place or location except for the hotel/ residences situated in the same 'street' of Fontaines Blanches. Who wants to drag their groceries (or their own bodies after a big meal/ big party :p ) for a long walk back to their fancy hotels up in the mountain in -20C ?

Of course, it is a personal choice. For us, we prefer convenience and great value. :D

The Room/Stuido:

We stayed on the 2nd floor at a Studio that can fit up to 4, so it was spacious enough for the two of us.

Double bed at corridor (opposite to toilet), people who sleep there may find it cold at night as there is no heater there. If you keep the door between corridor and studio open (see photos), then it should be a bit warmer.

Bathroom can be found right at the right-hand side when you enter the room and a small built-in Closet at the left-hand side where you can find extra bedding stuff and a vacuum cleaner.

When you walk pass the corridor, you will find an open kitchen on the left-hand side, with a small fridge, four electronic plates for cooking, a microwave and a big dish washer. you can see two single bed/sofa in this living/sleeping/dinning area. a coffee table , a dinner table with 4 chairs and a dresser.

The room is not so noisy at all. It is probably because we went their during the "off-season" weeks in mid-Jan. The only disturbing noise we had was on a Tuesday, probably due to shuttle loading foods/trashes around 7am in the morning. I would say except a few noises from people walking their way back to their home after partying now and then, it is

The negatives:

- No curtain in the shower and no shower head holder. (well, the staff at the reception was friendly and gave us enough bathroom carpet to soak the water on the floor, not pleasant, but manageable as there were only tow of us)
- No oven.
- No bed lining for the fleece-liked blankets, we admitted that we do not enjoy letting our skin to have direct-contact with the fleece blankets, so we use another bedsheets in-between.

The positives:

** Very helpful and friendly staffs, though their organizations can be a bit chaotic, they were always ready to help/ fix the mistakes. e.g. we found out the heater cable was torn a bit and the heater did not function probably on Sat evening when we arrived. They had a technician over to check and give it a temporary fix at 8:30pm!!! and next day on a SUNDAY morning at 9am, another technician (we were told in advance) came and changed the whole heater within 15 minutes. **

- Cleaning kit is provided with two small drying/cleaning clothes, one universal cleaner, one detergent-125ml each , even a 5 dishwasher tabs too.
- Facial towel and bath towels are provided (guess it is something new as I read some where that people used to need to bring their own towels.)
- Digital TV with lots of channel to choose from e.g. BBC/ZDF/Euronews in 5 languages...etc. (we don't watch TV, but some of you may want to know ;) )
- The management definitely knows how to do business and listen to customers, they improve the reception hours, you can reach them everyday at specified time for any inquiry/ assistance/ complaint.
- Internet is charged at decent price and quick with either cable or wifi (depending on your room) cable 15Euro per week, wifi 20Euro per week.

Tips:

- *Important* It is not a hotel but self-catered apartments,so like other reviewers said, the room is very basic and can even be a bit old at times, but it offers great value and is super clean & tidy. The staffs are always ready to help. Know what to expect and you should have a very pleasant stay here.
- They have lots of magazines (marie clare, cosmopolitan in FRENCH etc) behind the reception, they are free, all you need is to ask them politely (I saw an old French lady did it and followed suit :p)
- For those who have more than one Wi-Fi enabled devices and only get a cable for his room (like us), take a look how to set up an ad-hoc hotspot with your own laptop. ;-)
- Try to book near mid-Jan if your schedule is flexible, it is sort of off seasons and rooms are general cheaper for the whole area, with almost no queue for the ski-lifts and good quality of snow (sounds good, right?).

Wow! Sorry that I have written so much! I really like Avoriaz as a ski resort and can't help to share with others. :D

Room Tip: For studio rooms, they are all located on the 2nd to 4th floor, make sure you ask for the higher flo...
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  • Stayed: January 2013, travelled as a couple
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4  Thank TwinkleLittleStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Residence Les Fontaines Blanches

Address: 1800 Avoriaz | Place Centrale, 74110 Avoriaz, Morzine, France (Formerly Maeva Residence)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Portes du Soleil > Morzine > Avoriaz
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out
Hotel Style:
Ranked #3 of 4 Hotels in Avoriaz
Price Range: £82 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Pierre & Vacances Residence Les Fontaines Blanches 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
NEW! Animation! Car-free resort in the heart of “Les Portes du Soleil” ski area. Near the shop and direct access on skis. ... more   less 
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