Just returned from a week at this establishment and so glad I ignored the poor reviews others have posted. It is right at the bottom of a blue run, opposite the lifts. It could not be more central!
The Mark Warner staff were excellent. They were friendly, helpful and always cheerful. Our skis and bags were taken up to our rooms when we arrived, and loaded onto the coach upon departure. this is an absolute first for me - and I have been skiing for more than 20 years, often 3 or 4 weeks each season!
The restaurant was roomy and the menu extensive. The food was great. Buffet full English each morning, or you could order your choice from the kitchen. Upon the couple of occasions that I did not want something on the menu (garlic!), the kitchen cheerfully gave me an alternative. Loads of good free wine with the evening meals. 24/7 tea, coffee, chocolate etc. available.
There were quite a few children staying, but they had their own sitting for teatime and did not impinge upon our dining.
The room was basic, but comfortable. the only problem we had was that the (separate) loo was very confined as was the shower room. Our room was on the second floor above the bar, but we did not find the noise obtrusive.
There is a bar (Scotty's) under the hotel, which is OK, if not a little "spit & sawdust". The hotel bar was much more pleasant, apart from the fact that it was very draughty - maybe that was because temperatures were very low. Its a shame more residents did not patronise it as the bar staff were friendly, and no doubt, profits help keep the general hotel prices at a reasonable level!
We were pleasantly surprised to find that ski guiding was included for four and a half days. It was a great way to ski around the extendsive resort. We opted for the "intermediate" group which was fine on the first day, We missed the second day and found that by the third, the group dymamics had changed markedly. Although the skiing was still fun, new individuals had joined the gtroup and the end result was that the final two days we skiied were rather boring, mainly encompassing blue runs. We were not particularly impressed the with the lunch venues on two days which tended to be "canteen" style restaurants - which was a shame as there are many good, smaller, waitered establishments for little more cost. Still, this would suit skiers on a tight budget I suppose. We chose to leave the group and go elsewhere.