Being a long term Mark Warner I was expecting a lot more from this place.
The main issue is the deplorable state of the hotel. We were dropped off the bus and welcomed by friendly staff. This though was one of the only enjoyable moments of our whole trip.
The food, the rooms and the entertainment were all well below Mark Warner standard. The lack of motivation and general discontent shown by most of the staff clearly reflects on poor leadership and management.
This resort reflects the total loss of credibility and standards of such a prestigious company.