My family spent the Christmas week at this hotel, we wish we hadn't. The place had wonderful reviews and was full of promise, hence the total disappointment on arrival. The reception doubles as the lounge and has zero atmosphere, there is no attraction in sitting having a drink after dinner, this maybe due to the front door being broken all week and constantly open, meaning it was cold and uninviting, probably the reason the hotel communal area was deserted by 9 as everyone seemed to just go to bed. It was Xmas week and if you had the early supper at 4.30!!!!there was nothing laid on for the rest of the evening, it's OK though because staff managed to get there party in the following day, taking over the dining Hall and leaving the guests to listen to their revelry. This was a common theme throughout the week, staff seeming to make the most of the time of year and often being openly disciplined by the manager Becky. Dinner time was a Shambles as was breakfast after 8.00am. Swimming pool and jacuzzi not usable for the majority of stay. Esprit kids staff excellent though and very capable, rep though never skied and little knowledge of the sport or resort.
Overall completely disappointed.
- Also Known As:
- Des Deux Domaines Hotel