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“Basic but good hotel in a brilliant location”

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Belambra Clubs - Neige et Ciel
Reviewed 5 March 2011

Just got home today from Les Menuires, where we stayed at Neige et Ciel. The hotel is less than 5 minutes walk to the Croisette, where all the shops and restaurants are, and also the main chairlifts and gondolas. The rooms are small but there is enough space for 2 - our room also had a second single bed but three people might be too much of a squeeze. There is a shower cubicle with an excellent shower, with plenty of hot water. There is a small fridge in the room but no kettle for those ad-hoc cups of coffee (we took our own) and no hairdryer. There is a safe - 15 euros for the week. The rooms were cleaned daily and the towels changed once though I'm sure they would have provided more clean towels had we asked.
All the food is served buffet-style and there was plenty of choice with different dishes served every night. Breakfast is mainly continental-style but always included scrambled eggs and sausages and/or bacon. There is free wine with dinner, which is perfectly drinkable.
There is a bar which provides entertainment every night - karaoke, casino night, discos etc. The hotel is very popular with families so if kids aren't your thing, find out when all the school holidays are.
All in all, a decent hotel in a great spot and with nice staff.

  • Stayed: February 2011, travelled as a couple
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2  Thank makeminealargeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 February 2011

Firstly, the address showmn for this hotel caused a LOT of confusion. It is NOT in Saint-Martin-de-Belleville, but instead in more mainstream Les Menuires. the "La Croisette" area to be specific. But that is GOOD. St Martin is lower, more remote, smaller.

The hotel is a 150metre walk from the main "Menuires" lift and some decent shops and nightlife. Several hire shops in that area, decent bar(s). But in average to poor snow conditions the walk is almost flat, very hard/icy, and not really ski in or out. There is one other ski-paths down to the hotel and down from the hotel, but they were very narrow, not well connected, and dangerous. Non-experts should avoid. On that matter, the large boot room itself could be reached only via two long starircases within the bowels of the hotel, or by a door to one of those narrow paths up or down to the nearest lift. Easiest was to go up, but this path was lethal when we were there. It was only 2-3 metres wide, compacted, icy and dangerous. I saw many people have painful falls. The hotel could have cleared some steps up to a balconhy area and a flatter path, but hadn't bothered.

On the negative front, the hotel is a sixties style tower block. The rooms are basic at best, and it's not pretty. Amazingly whilst they seem to have vacuumed and emptied a bin on the Thursday of our week stay, when asking Reception how often they cleaned, changed towels, toilet rolls etc, I was told "when you leave"!! Appalling! Apparently we could have paid extra for more frequent service. How kind. We also could have paid for use of the standard room safe (15E). They only advised that when asking them a second time to open, so we could set our own code.

Reception advised us two different things about last day early breakfasts. One said that it was juice and coffee only. Our Tour Guide (Inghams) had said they'd make a little packed breakfast take away (untrue). In fact what they had was better... tea/coffee/juice, plus cereal, croissant, bread and some other cold things.

Quite a lot of positive things though in a few main categories....
a) the hotel location is fine. Easy ski-ing in les Menuires, Val Thorens, and great access to the enormous 3 Valleys area.
b) friendly staff in the restaurant... helpful in not pushing us out early.
c) we were a bit concerned about the reports on here of noisy kids, but the week we were there wasn't bad. maybe worse in school holidays, but the younger children were pretty well behaved, and parented well.
d) the food was simply superb. A real highlight. Amazing selection both for breakfast and evening meal. Cold choices, hot choices, some grill items cooked or carved individually. Good quality indeed. There were always 4-5 things I wanted to try! No quibbles on this whatsoever, especially as included in the package.
e) others have mentioned the free wine. That was ace! Endless fill-yourself bottle of red or rose. Ok, maybe not for a connoisseur, but fine enough to drink maybe a bottle each over an extended evening! We'd start to eat anytime from 7:30-8:00 (last entry 8:30pm), but take our time, and after eating, sit at the table and drink quietly whilst talking, or playing cards. By 10pm, they usually wanted us out, but it was time for bed then anyway. We just didn't feel the need to go out after that. It saved us a load of money!

The hotel has it's own ski-hire in the ski-room downstairs. Prices looked high. I'd go elsewhere in the locality, unless convenience is your main urge. We hired online, in advance from Ski-Sport (part of the Skimium affiliated chain), and got amazing savings, with good kit.

Hotel claims free wifi, but area covered was limited, and to login you needed to be with Orange, BT, or other specific providers. Useless to us.

  • Stayed: February 2011, travelled with friends
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1  Thank NS666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2010

I and my sister have just got back from a week away skiing in France and stopped at this hotel. Upon arrival at the hotel we were the only ones stopping there but didn't think much of it. When we entered the reception there was children everywhere and was rather chaotic. We checked in and went to our room, they put upin a double bedded room but explained that I was with my sister so they sorted us out with two twins quickly without any problems. The rooms are small and very basic, no kettle, hairdryer or cups they did have a flat screen television in the room which was the onlything from the 21st Century but every channel was either French or German so was pointless for us anyway.

They did have a good ski room at the hotel in the basement which was secure and provided easy access to the slopes which depending on the amount snow about you could more or less ski from your door, if not it was just a couple of minutes walk to the lifts and slopes. The resort is great for intermediate skiers with plenty of blue/ red runs and provides easy access to the whole of the three Valleys.

I think we were the only English people there in the hotel which was a strange experience and the hotel was defiently more geared to the French holiday makers. Breakfast was good, it was continental breakfast. Evening meal was good with a good selection of foods and free wine but it was HEAVING from 7pm - 8:30 pm and if you wanted to go for dinner at that time you would have to que for a table. We found we were eating after 8:30 just to get away from the ques and there wasn't as many children about at that time.

There was a bar in the hotel but we never went to it but it was difficult to relax after a days skiing on the slopes with so many children in the hotel so found that we were either going out a lot at night for a drink.

The resort was good but found that many British people went stopped at Val Thorens rather than our resort but depends what you want from your holiday.

Would I stope here again? No, I thought it wasover-priced but we did go over Easter, the hotel is 95% French, food was okay, rooms were small to say the least and there was far to many children. I would probobly stop in Val Thorens resort I think.

  • Stayed: April 2010, travelled with friends
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Thank r1gby1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2009

Good 2/3 star hotel with poor child care. Free wine with meals.

If you’re thinking of booking this I would recommend and I would go back,

Good points
Free Wine ( as much as you like) with meals
Average to Good 3 star hotel quality food.
Good location, ski out just and 200 meter walk to slopes,
Reception and restaurant of 3/4star standard.

Bad points
Its French! No really 80% of the guests our French and it’s a French hotel. Means the food is more suited to French tastes.
Do Not risk the child care, whist the soft play areas and facilities look great the staffing is not up to Uk standards and the supervision and staff training in no UK approved. We was going to try it and when we had a tour it looked great, however the day we went to use the crèche there was 30 toddlers, ( all French no English kids) to about 3 staff, a one to 10 staff ratio for children this age is not acceptable , Many of the toddlers where crying and some still had coats on at 10am.
The rooms are very small and basic with a cot in them no room to swing a cat.

Les menuire it self is a quite town with no night life, this hotel is suited to families with kids , the rooms are 2 star even as low as 1 star, this is common for ski hotels as rooms to just get trashed with wet clothes and ski boats etc, we have been skiing twelve times and have learned to live with basic rooms, this is no better or worse then other hotels.

The skiing in Les menuire is excellent, its steep blue ( almost red) runs into the resort so I don’t really recommend it for beginners, Better for intermediate skiers, I have been here about 5 times you cant beat the 600 plus slopes you never need to ski the same once twice.

Overall a a good hotel, just don’t recommend the child care or crèche

  • Stayed: January 2007, travelled with family
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1  Thank WifethreekidsandI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2009

Great location for skiing, good ski lockers, small room with no kettle. Buffet breakfast and dinner (half board) fine but soooo many small children. Ideal if you are a family but if you are a couple without kids it is loud and a bit overwhelming.

Overall good value for money for Brits especially with the euro at the moment.

  • Stayed: January 2009, travelled as a couple
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Thank rrrrLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2009

Me and my mate stayed here for New Years, mainly because this was the only place we could get into.

The good things about this place were:

1. The beds were made everyday
2. There is a good ski/board locker room downstairs.
3. They have there own ski/board service dept and they are comparitively cheap. They also dont try to mug you off, they recommended the cheaper service opposed to the one i wanted because i didnt need it!
4. The location was only a 5 min walk for a boarder. You could ski to the lifts.

The bad things were:

1. The hotel is very family and french orientated so the restaurant was often full of noisy kids which also ran around the place.
2. I wouldnt say the food was fantastic just acceptable. The wine was not to pleasant.
3. The rooms were small. They say 3 people but only enough for two, even if children. Several families we spoke to complained and got refunds.
4. The towels were only changed once.
5. Toileteries were never replenished

overall its a nice place, but not really for singles and choose wisely if you have a large family.

  • Stayed: December 2008, travelled with friends
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Thank f1ash1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2008

We stayed for a week in the hotel.

Ideal hotel for families with smaller children, less suitable for elder people or singles. Wide variety of good food (dinner), but noisy and crowded restaurant area due to lots of childrens; lobby facilities the same.

Check-in at reception is boring and takes lot of time. Staff is not prepared for guests check-in, even if these are announced. Ski pass purchase possible but also very time consuming (guest related process shall be reviewed!) . Restaurant staff friendly but some younger servants do need better education (where silverware shall be touched? How to clean tables after guests did leave?)

Rooms are acceptable, but we faced major problems to reach acceptable room temperature during cold nights. Inacceptable: Our used towels from floor were put back on the hangers - towel change only once during the week. Toilet paper was not replaced - it was expected to buy it on our own in the nearby super market.

Almost no distance to/from slopes, sufficient boot/ski room with individual lockers for each room. Additionally own ski hire shop in boot/ski room with good knowledge, acceptable prices and flexible staff.

  • Stayed: March 2008, travelled with friends
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Thank travels58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belambra Clubs - Neige et Ciel

Address: Centre station, 73440 Les Menuires, Saint-Martin-de-Belleville, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Les Menuires
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out
Hotel Style:
Ranked #6 of 36 Speciality Lodging in Les Menuires
Price Range: £102 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Belambra Clubs - Neige et Ciel 3*
Number of rooms: 200
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Belambra Clubs - Neige Et Ciel Hotel Les Menuires

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