Very well located, nice architecture and design.
The rooms are big, but always a problem: never clean. What a shame for a 4stars hotel!!! indeed during all our stay: the cleaning service never cleaned under the beds, in the corners.
The rooms are very too warm, even if you turn off the heaters! No AC.
So for people who have blood pressure troubles: good luck, as you will need to open the windows to have fresh and cool air in your room.
The hotel really need to do something with that, as it is not a new problem, and people already complain about that, but it seems that they really don't care about that and think that the clients say stupid complains.
The service at the Bar was great, thanks to the waiter from Marseille who speaks English!!!!
At the Restaurant: for the lunch: the choice is great and good.
For the dinner: they have improved since last year: they have now a menu for Kids. But they have to improve!!! Do you think a kid can enjoy old vegetables???? not so sure... make it simple with fresh vegetables.
No choice in the menu for dinner: if you want it light..... impossible: Why don't you offer the client the same choice as for the lunch???? Don't forget the Client!!!
The service: Manon was really great and thank you for your service.
As for the rest of the team: good! except one waiter: What a shame!!!!!!! The guy was not clean, doing nothing, except moving, runnning......Please you have to train your staff.
The cuisine is good, and the breakfast is great.
Spa is very nice and the staff too
This is the second time we stayed at Kaya: improvement has been done since last year, but you really have to visit some other 4 and 5 stars hotel to understand what is the service.
- Official Description (provided by the hotel):
- Our architects and interior designer have succeeded in creating an atmosphere where modern design meets traditional materials such as stone, larch, slate, linen drapery...Like life at Kaya, it combines comfort and tradition.An exceptional view across the mountain peaks:You'll be delighted by the southerly aspect of the hotel and its location right at the foot of the slopes, just a stone's throw from the village centre, in a hamlet of Savoyard chalets. All the bedrooms and suites feature a balcony looking out across the slopes.Bedrooms and Suites: For your comfort, all our bedrooms and suites are equipped with:Direct telephone line, LCD satellite TV with international channels, CD and DVD player, Broadband internet access, free WIFI (with restrictions), Mini-bar, safe.Your bathroom features:Bath and multi-jet shower, bathrobes and slippers, hairdryer, complementary products. ... more less
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