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“summer - winter easy access”

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Hotel Arbois-Bettex
Geneva, Switzerland
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“summer - winter easy access”
Reviewed 15 August 2012

I've stayed here twice (winter and summer) and already booked 2 more outings for the coming skiing season. For a 3 star it is perfectly in line with what I expected, on top you have the spa and pool, up in the mountains, practicaly on the slopes, and next to the telecabine. That is another advantage for people having problems with the winding road up, Saint Gervais is easily reacahble and than the cabin takes you up in 10 minutes.
more to the hotel, I found the personell absolutely friendly, food is excelent, rooms are very OK for a 3 star.

Room Tip: Rooms wih view to the Month Blanc are cool, but probably not worth the difference. You see the mount...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tibor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
    16
    34
    7
    7
    7
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24
26
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4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2011

The hotel is located in a perfect position for skiing (ski in, ski out) but the quality of the services, amenities and structure is very poor. Every afternoon from 4pm to 8pm there is no hot water. The management does not take care of the situation accepting this as a normal working condition, explainig that many people are taking a shower
at the same time (what do they expect after a full day of ski?!!). There is no elevator, carpets are old and moldy. Definitely not what you would expect for a 3 star hotel.
In addition they charged 30% in advance for reservation fee on our credit card and again the full 100% amount when we letf. It has been two months since they promised to reimbourse the difference but they have not done it yet using all sorts of excuses. It is an OK hotel if you like skiing, taking cold showers and paying an overpriced rate in cash.

Stayed December 2010, travelled as a couple
Helpful?
10 Thank Giulia_Milano0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Arbois-Bettex

Property: Hotel Arbois-Bettex
Address: 15 route des Cretes, 74170, Saint-Gervais-les-Bains, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Saint-Gervais-les-Bains
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #16 of 16 Hotels in Saint-Gervais-les-Bains
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Arbois-Bettex 3*
Number of rooms: 32
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