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1 - 6 of 385 reviews
Reviewed 20 February 2018 via mobile

Stayed the week of Feb half term 2018 - although hotel was full, the food flowed at dinner, was varied and tasty with local vino included. Staff cleared tables quickly with a smile - an efficient team.

Our room was at the rear of the hotel and although compact, it was comfy and warm. Again shower compact but powerful and plenty of hot water.

Stayed: February 2018, travelled with family
Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2017

The Room size was big, beds very comfortable WC & shower room with all the facilities, food was excellent, all personnel very smiley and helpful at all times, Spa area and swimming pool very good, daily animation for children and adults good, the hotel managers very professionals, assisting us greatly in many occasions. Tips for improvement: - the animation room needs more ventilation because with many people inside during the events it was not smelling good - Free minibus for ski transport to and from the Lift and Thermae - Bigger Relaxing Area with Lighted Fire place and Sofa arm chairs in the Bar area instead of the existing small tables and chairs - More chairs in the Spa area to accommodate the number of people entering at a time - Hotel cooperation with Thermae for daily Group value prices like the family rates on Wednesdays and Saturdays.

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Service
Thank Mick2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2016

First time stayed in MMV accommodation and we love its:
Location - few minutes walk to the Le Bettex Telecabin station and 10 to 15 minutes walk to the Saint Gervais village
Friendly staff - Staff are all very friendly and helpful, though only few of them speak fluent English
Self service arrangement - you need to cook your pancakes/crepes and fried eggs during breakfast that we found very interesting and good for the kids
It's not a luxury hotel with lots of facilities but it's quite a family friendly club especially for the French given all the entertainments/programs are in French. We also liked the sauna and steam room but the water in jacuzzi was not hot enough to relax your body muscle. The free wifi just enabled us to get whatsapp or simple internet access.
We stayed in a room just managed to fit in 3 single beds without much space for storage. Quality of food was not always good. Our first dinner was on Roman food which was pretty awful. The other dinners served better quality food.
Remember to get your ski rental and ski passes ordered through the club with special offer.

Room Tip: Ask for a bigger room, if available.
  • Stayed: February 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Ualyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2016

The hotel club MMS Saint-Gevais is in badly need of a make over. The rooms are badly isolated. The beds are small 70cm wide and very short (less than 2meters). Anybody over 1,70 meters tall will sleep with their feet over the edge.
It is ok for 5+ people to get together in a room and start a disco party with really load music. The staff 'can't do anything' as they need to 'satisfy everybody'. Sounded more like they are not willing to do anything about it, and not willing to disturb loud guests is a higher priority than other guests.
Reception closes for a 2 hour lunch break and there is nowhere else to go. The reception also closes at 21:00 and the 'night guard' only starts work at 22:00. Nobody to attend to any complaints in between.
The staff at the reception are unfriendly and highly rude. The only word 'non' to a question is perfectly ok for them.
Kids are not allowed in the spa, nor are they allowed to have a massage.
There are no towels at the pool, you either bring your own or the one from your room. Nor is there any life guard at the pool.
They say they provide free wifi, it even has a laminated piece of paper in the room saying 'free wifi zone'. Well, it turns out, there is only wifi in the common areas and 'free' for only 24 hours, any amount of time after that, you pay!

Very disappointing and not a place I would recommend anybody to stay at if you can possibly avoid it, really!

Room Tip: badly isolated, beds are short, shower gives hot/cold water, service in not a high priority.
  • Stayed: January 2016, travelled with family
    • Value
    • Rooms
    • Service
2  Thank NZ_European
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marie_mmv, Responsable relations clients at Hotel Club mmv Saint-Gervais Le Monte Bianco, responded to this reviewResponded 2 February 2016


We are sorry to read your disappointment following your stay in our Hôtel Club.

Beds are 80 cm large and 190 cm long, which is a standard size in France.
We are very surprised about your comment on our reception staff, some other clients who posted comments on Tripadvisor found them nice and helpfull. We will make sure the team kepps up our standards.

We confirm children are not allowed in spa nor can receive massages. Only teens aged over 14, coming with a parent during specific hours are allowed. This regulation is made to make sure the place stays as quiet as expected by our clients.

The pool is not a public pool, children arre under the responsability of their parents.

We hope you had a good week end in Saint Gervais despite of these points.

Best regards,
The mmv team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2015

My friends and I loved our long weekend at this 'Very French' hotel :-) . The staff were all so friendly and helpful, the rooms are very comfortable and spacious and the buffet food, at all times, varied and delicious. One of our party was vegetarian and she was extremely happy with the amount of choice she had. The hotel is full board so you can opt for a picnic bag to take up the mountain if you like. This needs to be booked at reception the night before & collected in the morning & then added to from the breakfast bar, we did this every day & it was brilliant :-) This is a very good value hotel with excellent facilities. The jacuzzi, steam room, sauna & pool are free, you just need to book at reception. It is only a 5 minute walk down to the gondola to Le Bettex which gives access to the whole ski area , which is great, & a 5-10 minute walk to the town, which is very pretty. The hotel also has an arrangement with skiloc at Le Bettex which allows you to book your skis & boots at a discount & also to leave them each day in a locker at Le Bettex, so no carrying your skis & boots up & down each day!! Fantastic!
Also it's only an hour to Geneva airport!
We will definitely be going back

  • Stayed: March 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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