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“Room and Hotel in Need of an Upgrade”

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Courtyard Dallas Mesquite
Ranked #3 of 19 Hotels in Mesquite
Certificate of Excellence
GreenLeadersBronze level
Asheville, North Carolina
Level 5 Contributor
75 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Room and Hotel in Need of an Upgrade”
Reviewed 25 September 2013

I guess I am trying to understand the great reviews for the hotel. Yes the staff is great but the hotel and my room were just worn out. The furniture was in bad shape, the drawer in the dresser did not open easliy and then I had trouble closing it, the bed had no support left in it, and the closet doors did not work right either. The breakfast buffet was OK but overpriced. I have stayed at Spring Hill Suites that include the same food, sausage, bacon, scrambled eggs, fruit, yogurt and cereal, with the room rate. The wireless internet connection was slow. I am looking for a nice room with a comfortable bed and very good internet. This Courtyard just did not provide that to me. A great staff is just not good enough.

Room Tip: I would avoid any even number rooms as they face I30
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MoovinOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Louisiana
Level 6 Contributor
500 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 22 September 2013 via mobile

Great location as it has easy access to both I30 and I635. Several restaurants within walking distance. Nearby shopping Mall with major retailers. Help, pleasant staff. Rooms have been renovated and property is extremely clean. This Courtyard Lobbyarea still serves a real breakfast which is a polis for me. I've stayed her many times and always been pleased!

Stayed September 2013, travelled on business
Helpful?
1 Thank bandman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramer, TN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

Adrian, the desk manager, was the absolute BEST! He was on duty at late afternoon check-in and was so helpful and so friendly. The only "blight" was the International Modeling Agency's "auditions" one afternoon and evening in the meeting room. There were so many non-paying guests in the parking lot and lobby area. They literally "trashed" the lobby, the breakfast area, and the bathrooms off the lobby. Their invasion of the market room required it to be shut down for the evening. To keep the integrity of the hotel and its attention to excellence for its guests, I would recommend being careful about temporary rental of the meeting rooms.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatriciaMM1884HF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level 6 Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 August 2013 via mobile

The level of service I received was exceptional. When I arrived I was with a co-worker and we were setting up in the lobby to do some work and Adrian, one of the managers on duty, offered the unused meeting room and provided a power strip so we could use our computers. We needed a color copy of a presentation and a nice young lady helped us get it printed to take on our appointment. I interacted with the staff several more times and they were very helpful and friendly. The property is standard Courtyard that has a few miles on it but iis well kept and clean. The location is great, at the intersection of I-30 and I-635. Right next door is a Celebration Station plus many restaurants within walking distance. Breakfast IS NOT complimentary, plan on about $15. I recommend this hotel based on customer service and location.

Stayed August 2013, travelled on business
Helpful?
Thank RVingNolefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forney
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2013

We arrived early and everything was ready. The front desk staff were excellent and they upgraded us to a room with a balcony. The night desk attendant was extremely friendly, sorry I can't remember his name, and were joked about football teams. Room was clean, as expected. Overall a very pleasant stay.

Room Tip: Hotel is located less than 1 mile from several restaurants, several as in more than 10, and under 3...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longview, Texas
Level 3 Contributor
21 reviews
Reviewed 13 August 2013

I had a double lung transplant 2 yrs ago at Baylor. I had to come back every month for over a year and after staying here the first time, knew it would be best for my safety, health. It's close to about any type of restaurant you'd want and shopping is the greatest and close. It is always clean and the staff is super. Adrian and Alyssa are my favorites. They always make you feel so welcome. Whether it's overnight or several nights, the Courtyard is my favorite. I just had my 2nd year transplant birthday and got to stay with y'all for 3 days and will be back later this month.

Room Tip: I enjoy the rooms with balconies so I can sit outside whether it's watching traffic or just enjo...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 July 2013

My husband and I stopped here during a cross-country road trip. We wanted somewhere that was clean and comfortable in a location close to the interstate. This hotel had exactly what we wanted and was a great value. We had dinner at Posado's Cafe right next door and loved it. The fact that breakfast wasn't included didn't bother us because it made the rate less than other hotels, and we love going to Starbucks anyways (there's one just around the corner where we stopped on our way out of town).

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spahts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Dallas Mesquite

Property: Courtyard Dallas Mesquite
Address: 2300 Interstate 30, Mesquite, TX 75150-2720 (Formerly Courtyard by Marriott Mesquite)
Region: United States > Texas > Mesquite
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 19 Hotels in Mesquite
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Dallas Mesquite 3*
Number of rooms: 101
Official Description (provided by the hotel):
Newly-renovated! The Courtyard Dallas Mesquite has completed a renovation making it the premier Mesquite, Texas hotel for travelers to the entire Dallas-Fort Worth Metroplex. We've added a new Bistro where we're serving up healthy breakfast options and evening dinner and bar service. Relax in stylish rooms with plush bedding and free WiFi. Select rooms have comfy pullout sofas or private balconies. Located just east of Dallas at I-30 and I-635, business travelers enjoy easy access to the Mesquite Convention Center, Love Field Airport, and the Dallas Convention Center, while leisure travelers appreciate being less than ten miles from Downtown Dallas, Fair Park, Town East Mall, and the Mesquite Championship Rodeo. You'll love our free perks including onsite parking, 24-hour fitness center and indoor pool. Choose the Courtyard Dallas Mesquite and enjoy a premier location and the modern amenities to make this one of the top Mesquite, TX hotels. ... more   less 
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Also Known As:
Courtyard By Marriott Mesquite Hotel Mesquite
Courtyard Mesquite
Mesquite Courtyard
Mesquite Marriott

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