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“Did not enjoy my stay” 1 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30

Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30
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Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30
Ranked #12 of 18 Hotels in Mesquite
New Orleans, Louisiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Did not enjoy my stay”
1 of 5 bubbles Reviewed 29 May 2014

Upon arriving late, the front entryway was not welcoming. Once given a room we were pointed to go outside around the building the enter through the back door which was suppose to be closer to our room. The room did not look anything like what was advertised online. It was dark, dingy, and super small. The worst thing is that there were baby roaches in the bed, all on the night stand and in the bathroom. I thought it was just one but they kept coming out of nowehere. I called the front desk to request another room and was told there were no more and in the morning once people left I could then receive another room. Needless to say me and my niece did not sleep much at all that night! In the morning the owner I guess came to give us a key to our new room right down the hall, so we switched our luggage over before we left to run errands. That room had no roaches, but I do not see where they get the pictures from online. Upon checking out, we walked out the room headed out, and the owner's wife immediately rushed into our room (im guessing to check to see if we stole anything or damaged something..?). I felt that was very unprofessional. I will never stay there again. Corporate supposedly e-mailed me because I did a complaint while in the roached infested room, and I was suppose to receive a phone call to follow up with the situation. I have not heard from them yet, and doubt I will.

Room Tip: I do have photos of the roaches in the room and bathroom, but I'm not on my computer at the mome...
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  • Stayed March 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ebony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
veena m, Guest Relations Manager at Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30, responded to this review, 14 July 2014
I am sorry that you had a bad experience at one of the Microtel Inn & Suites, unfortunately the property you did stay at was on Highway 80 on Beltline Road in Mesquite, and not on Motley Drive on I-30. I hope you may consider staying with us on your next trip at I-30 on Motley Drive. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Corpus Christi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 17 May 2014 via mobile

It's okay but I've had problems with no handicapped rooms ever. AC doesn't work right. Because I have a Service Dog I get broken down rooms. My Service Dog is cleaner than some children. The staff is nice but it is a forced nice.

  • Stayed February 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank KristyandLilyDuchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunset, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

The staff were courteous and eager to take of everything that came up. The refrigerator and sink came in very handy. The foldout bed also came in handy when unexpected guests. I'll definitely stay here again when I'm in town. :-)

Stayed May 2014, travelled solo
Helpful?
1 Thank Livewire56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30

Property: Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30
Address: 3424 Sorrento Dr., Mesquite, TX 75150
Phone Number:
Region: United States > Texas > Mesquite
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in Mesquite
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Mesquite/Dallas At I-30 2*
Number of rooms: 60
Reservation Options:
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