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“Very good hotel and location”

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Park Hotel Cala di Lepre & Spa
Ranked #3 of 17 Hotels in Palau
Reviewed 6 November 2011

We spent 10 nights at the hotel in August and had a wonderful time. The hotel is very well located, in the archipelago of "La Maddalena" and the service was excellent. The infrastructure may look a bit old but the beauty of the region + the kindness of the people at the front desk made the stay in Sardinia remarkable.

  • Stayed: August 2011
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2  Thank Europeantraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 July 2011

Purpose-built Italian village? Beautiful sea views down rolling hills? Strange, polite, clinical behaviour from staff and guests? No litter? Does this remind you of a certain iconic TV series?

We have just returned from a week at this hotel complex, beautifully sited about 3 k from Palau. Did it as a Cresta package on half board. The hotel is laid out on a site of natural beauty, and various sports are available, along with a wellness centre, none of which we used. We went swimming on the beach, part of which 'belongs' to the hotel, and round the pool bar, usually taking lunch there.

When you arrive, you are given a card to charge with money to pay for extras, as there is no cash used within the resort except at Reception. You may use one of their golf buggies which roam the rsort, picking up guests who wish to move around the large estate. Alternatively, there are many good walks.

There is certainly something of "The Prisoner" about this hotel, but I quickly succumbed to the charm of the staff and pleasant surroundings, civilised guests, etc. My only attempt at breakout came when I discovered you can't buy cigarettes in the complex, and was faced with a long walk to Palau or having to wait for the thrice-daily hotel minibus service into the village. However, I found out that Reception will take your order for fags and deliver them to you the next day! Still a prisoner, then!

Staff are all extremely professional and well-disposed. If I have to single out any for praise, I would mention Mario the waiter and his team at the pool bar and main restaurant, as well as the young woman at Reception who allowed me to ring our UK tour operator to verify the time of the departure transfer, and then ensure that a confirmation message was passed back to us in our cottage.

As we were on half board, we took lunch within the complex most days. If you don't hire a car, it is impracticable to do anything else. I agree with some other reviewers that prices at the pool bar are rather high, but I expect this is because the hotel doesn't charge for use of loungers there, unlike the beach, where they charged us fifteen euros for a day's use. Avoid wine at the pool bar; we chose what we thought was an ordinary house white on Day 1, and it cost 25 euros. Subsequently, we stuck to beer and a grappa to finish, but it was still quite pricey. Food as the half-board element in the main restaurant, "Archipelago", was very good value for a huge mass catering operation, with many choices of meat, fish and veg dishes every day, all served at a buffet. On Fridays they have a gala buffet, and the day we had it, they served lobster, amongst many other good things. Obviously when you are doing so many covers, not all fish will be fresh, and some was indeed frozen, but the overall quality of everything was well up to standard and the chefs clearly had culinary and presentation skills. Desserts were varied and beautifully executed. If you don't like the size and scale of this restaurant, there is another you can use, but you have to book it a day or so in advance, which we couldn't be bothered to do.

The accommodation was villa-style, and the cleaning staff did a very good job of maintaining high standards.

Overall, we enjoyed this Delphina hotel, where most guests are Italian, with a few French and Germans, and just a smattering of Brits. We haven't stayed at this sort of place before, which is probably why the card business came as a surprise. I would definitely book Delphina hotels again, though possibly try to find one nearer to a village. It's a very safe place, especially for children and those with disabilities. The exception might be those with mobility problems. there are lifts, but the sire is very large.
Good points:
Food is a good deal on half board;
Staggeringly beautiful site within a natural park - we saw a wild tortoise!
Pool is big and excellent quality; lifeguards at pool and beach
Entertainment and kids' facitilites.
Very professional staff.
You stay in a cottege-style villa, most of which are decorated in trad Sardinian peasant style, and which have a good level or privacy.
There are some other interesting-looking excursions, though we just wanted to relax, so didn't book any.

Bad points
Cost of extras - bring lots of cash to charge your card or be very frugal (unlike us)
The beach is a bit rocky
The site is isolated and difficult to escape from if you have no car. Bus goes to Palau 3 times per day.
Guests are so well-behaved that you feel a bit self-conscious if you are the noisy type!

Room Tip: Book as early as possible. I'll book direct next time - no advantage with a UK TO
See more room tips
  • Stayed: July 2011, travelled with family
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6  Thank BradfordBuzzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

This hotel was a big disappointment. We were booked at this hotel by Ciclisimo Classico(do not trust ANYTHING they say) for a bike trip. The hotel is geared to families with small children. The majority of the guests I saw had strollers with infants and young children (which tranlates to alot of whining and crying). The food is buffet style and average. They do offer a fine dining option but the menu only offered two choices for entrees. Again this dinner was very average at best. If you are a family with young children this hotel will probably suit your needs.

  • Stayed: July 2010, travelled with family
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7  Thank sgood100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2010

We stayed at Park Hotel Cala di Lepre with our 2 children (6, 4) for a week at the beginning of july 2010.

It was not our first time at Delphina hotels (we have been at the Capo d'Orso, without children, and at the Marinedda, with children), so were used to their standard and style.

All in all we were happy with the hotel, being a family with young children:

- the location (North-East of Sardinia, next to Maddalena islands, Costa Smeralda,...) is amazing:
- the rooms (we had a suite "Golfo") are large and well equiped;
- the food was great (also at the buffet, although a bit "crowded")
- the pool was nice (althoug salty...)
- miniclub, events for kids, sports, were great
- SPA, parking, service, etc. was ok

But there are some negative points:
- most important: the beach next to the hotel is nothing special, compared to what Sardinia can offer, and is not included in the forfait: we highly recommend to rent a car or to visit the islands by boat (organized by the hotel, a bit expensive but very nice);
- prices for beverage, ice-cream and snacks at american and pool bar are absolutely non-sense!
- room cleaning was just ok (not as good as we were used in other Delphina hotels): we had to ask several times to have the rooms cleaned before noon, in order to take a nap with the kids after lunch...
- the shuttle service from the beach should be improved, specially in critical hours;

I read some very negative reviews about this hotel: I can not agree. Of course, if you expect luxury, this hotel is not for you. But for a family with young children it is a good place, even better if you have a car to visit the region and if you are prepared to give out some extra money for a beer or an ice-cream...

  • Stayed: July 2010, travelled with family
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5  Thank oks-fam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2010

We've both not been camping for a couple of decades now, but would probably prefer this any time to the Cala di Lepre. Actually, we're probably not qualified to write a full report on this so-called resort as we fled after exactly one night. My wife told me that I "got what I deserved" - early 2009 I promised to not be too snobby about that years summer vacation, the place wouldn't have to be 5-star, food fine if of acceptable Italian standard, rooms OK if basic but clean and quiet. None of these basics were given, our first room was right behind the ventilator of the fish restaurant and you can guess how it smelled in there. The next room was quiet but a dark hole and probably the same standard as a good youth hostel or basic pension anywhere in Northern Europe. If you like an unrenovated "village style" tacky resort with 70s flavour to it, this is the place for you! There are plenty of pinball / game machines, run down table tennis tables, plastic chairs etc for valuable entertainment, Oh, nice "boutique" shops with cheap rubbish at usual touristy prices too. The 24-hour nursery facility was one reason why we chose this resort as we were travelling with a 1-year old baby. In order not to wander in the middle of the night through this beautiful 70s resort to get the key for the nursery from the reception, we asked for the loan of a baby bottle warmer. They give you one for a deposit of Euro 50 for a device that costs max 20 in the shop. As our baby bottles (Philips "Avent") did not fit into this device (only chicco bottles fit). we had to also get a loan of a chicco bottle at the refundable cost of 20 (!) Euros.
Now to the food - it was so lousy that even our 1-year old hardly touched it. All the glasses were dirty.... which then made my wife also decide to leave first thing next morning (we payed more to the rest of our holiday in the sisterhotel, "Italian" 5-star Valle dell Erica, see our feedback here too if you wish). In conclusion, apologies to all readers for being quite cynical on this as well as the Valle dell Erica resort., but we wished someone had given us this info before we went there. We've travelled quite extensively throughout Europe in usually 5-star or also lesser rated but well run hotels. We just feel that both this as well as the other resort is quite a rip-off, meaning you can definately get better value for money in many other places either in Italy or the Meditarranean. The Cala di Lepre would most certainly need a renovation (major overhaul), and again if you are not too bothered about high standard, there will be cheaper places to go for same quality.

  • Stayed: June 2009, travelled with family
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3  Thank PinotNoir06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2010

Rooms were lovely, pool fantastic although salty. The food in the resturant was really good and varied.

The beach is not great and quite rocky not what you expect in sardinia, but overal we had a great stay

  • Stayed: July 2008, travelled with family
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1  Thank flieger1Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2009

i think our holiday perhaps was destined to go wrong from the begining! we had decided we wanted to get married abroad and quickly decided on sardinia. thomas cook organised all this for us and we were book for two weeks into the caladi falco in cannigionne......unfortunately 4DAY!!! before our holiday and wedding delphina decided they were closing this hotel and would move us to cala di lepre!! wen we arrived in olbia airport we were told tranfers were no longer than 40 mins at the most to palau...it was alot longer. wen we arrived at the hotel it seemed nice so didnt mind so much that we were moved, we were wrong. we had to wait around half an hour with our 2 yr old daughter before we were shown to our rooms. wen we arrived in our room it was up a huge hill which we had to push our daughter up in her pushchair every day. the room was nice very clean untill after a week we realised we had a massive infestation of ants! we called reception and someone came out a fumigated which ment we couldnt return for a few hours as they were unsure how safe it was for my daughter, we hoped this would be the end of the problem it was not as a day after my wedding so basically my honeymoon i was bitten on the back by a flying ant. wen my husband moved back the curtain in our bedroom he realised the whole wall was covered in ants. there was also ants in our daughters bed so u could image our disgust! we once again rang reception and was finally moved! so by now we were totally deflated. so enough of the down sides believe it or not the hotel does have some perks.....the food there is lovely and the views and pools are beautiful, staff are really friendly and great with kids. But if u are thinking of coming to this hotel as we hope our story is a one off i advise u hire a car as hotel is in the middle of nowhere and palau itself isnt that great but cannigionne and baia sardinia are lovely. i also very much recomend visiting la maddelena sooo beautiful. also take lots of money as extremely expensive !!! overall i loved sardinia but would not stay in cala di lepre again would probably try our original hotel next time.....one last thing do not get married here!!!

  • Stayed: September 2009, travelled with family
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1  Thank jwalLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hotel Cala di Lepre & Spa

Address: Loc Cala di Lepre, 07020, Palau, Sardinia, Italy
Phone Number:
Region: Italy > Sardinia > Province of Olbia-Tempio > Palau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Palau
#3 Spa Hotel in Palau
#3 Romantic Hotel in Palau
#3 Luxury Hotel in Palau
Price Range: £140 - £424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Cala di Lepre & Spa 4*
Number of rooms: 160
Official Description (provided by the hotel):
Park Hotel Cala di Lepre, Palau. To roam freely over wide open spaces. The Hotel enjoys a panoramic, strategic position, facing the Costa Smeralda and bordering the La Maddalena Archipelago National Park. Located in beautiful Capo D'Orso locality, the resort is 3 km from Palau and 39 km north of Olbia, on a hillside sloping down to the sea, immersed in Mediterranean scrub teeming with small wildlife, including tortoises, red grouse, turtledoves and hares, hence the name of the resort. An ideal destination for nature lovers, who enjoy both horseback excursions and nature walks. The fascinating landscape is marked by coves and headlands, the shades of blue and green of the sea and of the Gallura hills, and by the wind-sculpted rocks, such as the unique, world famous "Roccia dell'Orso" just a few hundred metres from the hotel. ... more   less 
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Also Known As:
Park Hotel Cala Di Lepre Palau
Park Hotel Cala Di Lepre And Spa
Park Hotel Palau
Park Hotel Cala Di Lepre & Spa Sardinia/Palau

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