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“RIP OFF!!! I WOULD NOT TOUCH THIS HOTEL”
Review of Holiday Polynesia

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Holiday Polynesia
Ranked #20 of 45 Hotels in Benalmadena
merseyside
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“RIP OFF!!! I WOULD NOT TOUCH THIS HOTEL”
Reviewed 15 June 2011

Pools are freezing!!! same buffet food from 11am to 5pm for 14 days!!!!!, cold pizza that tasted like salt, or chicken nuggets/ cold chips/ cold pasta.or if you was lucky you would get a cheese and ham toasty wow thats if some one else hasint beat you to it!!!... baby pool at the top of a slope my legs were killing me walking up it with a pram and my flip flops kept falling off and i'm a fit girl of 31.... no life guard at the baby pool plus its freezing the play area near the baby pool is for ages 4 years above, no swings just 2 slides and a bit of a climbing frame......my litte girl was only 1 years of age when we went so she had nothing to play with, if you want to use the toilet or want food you have to walk back down the slope unless you want to take the steep steps, ..... the entertainment gets even better!!!! every night kids disco from 8 till 8.30 then they start a show at 9 till 10 then the night is over you have to make your own bit of fun!!! your all inclusive wrist bands run out at 12 mid night so you have to pay for drinks...
the hotel is stuck in the middle of no were so if you want a break from this boring hotel you might have to take a taxi as the buses are always busy the cheapest taxi to the closest town is 15euro ...... we ended up spending 2 grand in 14 days for 2 adults and a baby of 12months old wasint impresses ... we had to amuse our selfs as this is a boring hotel ....
the baby jars of food are made by nestle and look and taste like paste for a butty the baby wouldint touch them these cost 2euro each in the hotel shop but are 1 euro at the super market... the pools at the beach club are also freezing so dont let your travel agent con you like they did us!!! the indoor spa is not in with the price either if you want to use this you must pay also for the indoor pool.... the kids or babies cant use the big indoor pool to be with there parents they have to stay seperate .... our hotel room was lovely and clean that was the best part about it.. also if you want to wash your clothes its 9euro a wash expensive

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank sonni67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (479)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
harrogate,n.yorks
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 June 2011

We had a fantastic time at the Polynesia.Family of 4 stayed 26 May to 5 June.Hotel is wonderful.The junior suites are very well presented and cleaned every day.The hotel is very impressive staff very friendly.Only negative the food is average and not hot.A trip to the Wok restaurant is well worth a visit. the beach club is brilliant.The location isnt in a resort centre but we knew this before we went and you can soon get a bus or taxi into Benalmadena or Fuengirola.very good value for money, saved a fortune on all inclusive.would definitely recommend for a family wanting a good quality hotel.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank alfredandloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2011

I am staying here next week and last year we stayed at the holiday village ( spanish one at the top of the hill) we loved the spanish but this year trying the polynesia as it is a fabulous hotel. the whole resort is for children so if ur a couple i would stay either in town or at the adults only hotel.. the water park is great especially for the kids, yes u have to queue for drinks and food but if u want luxurios waiter service you are not going to get it at a kids themed hotel. I have and would totally recommend the holiday world to anyone and I am looking for to my two weeks of fun with my family.

  • Stayed September 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank bagpuss1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 13 June 2011

We just returned from a 10 night stay at the Polynesia. This hotel truly has the x factor! Stunning reception, wonderful interiors, a great family hotel. The food was excellent plenty of choice even for the fussiest of eaters! Rooms were spacious and well maintained with a huge double balcony. The pool could of been a bit bigger given size of hotel, but you can use the beach club over the road, but be warned fri sat sun it's heaving with Spanish using facilities! The only negative I could comment on "timeshare" in reception Karen asking if you would like to go look round their sister hotels with option of cutting out travel agents if you wanted to re book. When there it's continually sold to you as "not timeshare" but a points system be warned it's definately timeshare but if your prepared to give up couple hours of your time you can get voucher for the VIP area in the beach club saving you €40! the VIP area is well worth the money and we went twice!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debs W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 June 2011

On arrival both my husband and I were amazed at this fabulous hotel. The reception staff were very helpful. The rooms were amazing very comfortable and as we were all inclusive we didn't expect to have a complete kitchen i.e. microwave, kettle, cuttlery and fridge we have never had this before when we have been all inclusive.

The restaurant staff were pleasant enough and the food was lovely and they always had a lot to choose from. We didn't try the two al la carte restaurants so we cannot comment on them but a few people we met had tried them and they said they were lovely.

The entertainment in the piano bar was ok nothing much to write home about but you could listen to the singer and know what song they were singing.

The Beachclub was very well organised and staffed and what we did like there was that they had a jacuzzi type pool just for adults and the staff was always telling children to get of of the pool if they saw them in there which again was good. The restaurant there was also very nice - i would recommend booking your place every day for food if you do intend to go there.

The local bus which we caught a few times up to the harbour was reasonable to,

Overall a very very enjoyable experience and we would recommend it.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
2 Thank Paula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2011

firstly check your brouchure totally missold,first choice goto the hotel at the bottom,thomson at top of hill not the bottom rep got round by saying its all one resort,it 's not they oppperate seperrately meaning your all inc.wristband doesnt work at the holiday village at the bottom of the hill.food lukewarm ,same stuff everyday,nightly entertainment a joke two good acts all week hardly extensive hey thompsons!.beech club rip off you have to pay a deposit and a hire fee,the wave pool is very dangerous for children,two adults got into trouble whilst we were there,alot of sharp rocks in the pool aswell.the hotel polynesias only quality is its chinese restaurant its bar and waiting staff all excellent,check inn a joke took ages

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
1 Thank jason186411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2011

the lifeguards were too busy talking to each other to realise that 4 people nearly drown in one day, promises that thomson holiday shop had promised in writing according to the holiday polynesia didn't even exist, for example connecting rooms ( there was no such thing), was promised a low floor appartment as a couple of family members have trouble with stairs (you had to go up 5 floors of stairs, an anniversary suite option (which cost extra) where the fridge was supposed to have been stocked up daily (in all the time we were there only 2 bottles of everyone got was "you have a microwave in your room, go and warm it up yourselves" water were put in total, cold food(even though hot food was supposed to be supplied) alot of hotel guests complained about the food, the reaction the kids entertainment was at least 20 years out of date

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cks1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Polynesia

Property: Holiday Polynesia
Address: Avenida del Sol (antigua CN-340) P.K. 215,6, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Benalmadena
#5 Spa Hotel in Benalmadena
#16 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Polynesia 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Holiday Polynesia Benalmadena, Costa Del Sol
Holiday Polynesia Hotel Benalmadena

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