We stayed at the Polynesia for a week in April, can't really fault the hotel as it was lovely and clean. The restaurant was nice and as expected some things could have been hotter but we weren't overly concerned. The main restaurant was the only one open and the entertainment was dire. Perhaps though this was because we were there out of season. I wish someone had told me this before I booked as the prices certainly didn't reflect this.
The biggest disappointment for me was the service from the bar staff, it is the first all inclusive hotelI have stayed at where there was more not included than there was available. Also whether you were poolside or in the bar area/lounge day or night you were served drinks in plastic cups!! Meals were at certain times and although stated that snacks would be available outwith these times, it was really just as and when the staff could be bothered. After 9pm your only option for food was the vending machine, so you either ate your evening meal rather late or you went to bed hungry.
The spa is also a joke, especially as the resort is supposedto be a family one. Children under 14 are only allowed in the baby pool - which should really be known as the baby puddle!! We ended up paying approx. £40 for the three of us. The 2 adults taking it in turn to use the rest of the facilities as someone had to be there to supervise my 9 year old in the aforementioned puddle at all times!! The reason we had decided to use this as it was far too cold in the outdoor pool.
My advice to anyone considering a holiday to Costa Del Sol in April is don't, was far too cold and windy and most attractions don't open til end of May/start of June. Something the travel agents fail to mention.
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- Also Known As:
- Holiday Polynesia Benalmadena, Costa Del Sol
- Holiday Polynesia Hotel Benalmadena