Went for all inclusive arrived at the hotel looked lovely to start with, our room looked ok clean and as we were only sleeping in it we wasn't bothered, went for our first breakfast all the food was cold, juices was the worst I've ever tasted only thing that was eatable was egg and toast, for the evening the food was worse only thing you could eat was chips and boilt rice, even though it was loads to choose from it was vile and ALWAYS freezing. no snacks during the day by the pool was only set times, and ice cream had to be payed for the deffo not all inclusive, then the pool in the hotel was freezing, couldn't even stand in it it was that cold, was always empty as nobody could stand in there, indoor pool was also freezing could not go in jacuzzi too cold also and really smelly, smelt vile! Had to pay for caps to even enter the indoor pool which was another scam€3 each, also have to pay €5 each to use the sauna. In the gym the running machine was out of order. Had to pay for the internet as soon as we got there as didn't even have it in the lobby that cost €12 yet another scam! They then wanted €10 for a tv remote and had to pay $15 per person for a towel deposit and €1 a day, and that's not all you have to pay for so clearly not a all inclusive hotel the only good thing was the beach club, even though you had to get a shuttle bus down as long walk as it's not in the hotel as shown in pictures, all the pools we're still freezing couldn't stand in them never alone sit, but the food was a bit better. Would never come back!
- Official Description (provided by the hotel):
- Ideal hotel for holidays in family, couple or friends. Quiet, face to the sea on the andalusian coast, and a large program with diversified and diverting to enjoy it with the all inclusive formule. So get ready to test the Spanish Sun, tapas and Sangria! ... more less
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- Also Known As:
- Holiday Palace Hotel Benalmadena
- Holiday Palace Benalmadena, Costa Del Sol