I am a regular visitor to this coast since childhood, and for many years have stayed almost exclusively at this property. The only exceptions have been during the last two winters when the hotel was closed for the low season.
This hotel changed hands a few years ago and had been run down somewhat over the preceding years.
The new management have been investing a lot of money in capital improvements (new balcony railings, glass wall around garden, redecoration of reception area and the, just started, redevelopment of the old Yuan restaurant area are the obvious examples) that are helping enormously.
It is a fabulous building and setting in a good location near the western end of the Benalmadena coastal strip. The structure is a large footprint of about 3 floors (I say “about” because there are some split levels) containing the reception, restaurants, bars, function rooms, casino, spa and indoor pool. Two tower blocks of bedrooms rise from this base, one at each and respectively called the Malaga Tower (east) and the Marbella Tower (west). Malaga has the even numbered rooms and Marbella the odd numbered. This arrangement can catch out the unwary but is clearly marked on signage and, at least in my experience, the reception staff usually direct guests to the appropriate tower at check-in.
The bedrooms are spacious and comfortable (over the years I have stayed in all types except for the largest suite). Bathrooms are well appointed. Housekeeping staff are friendly, courteous and efficient.
Several recent reviews have made some complaints that I believe are either wrong or unjustified.
1. The hotel has superb free WiFi throughout. I was usually getting about 10Meg, which is about 3 times my office broadband rate.
2. The main restaurant is now the Mediterrano room between -1 and 0 floors, where previously the Pavillon room at -2 (garden/pool level). The Pavillon had an outdoor area and was more accessible but it seems to be too small for the higher occupancy rates that the hotel now enjoys. The lifts in the Marbella tower are close to the Mediterrano room but there is a short flight of steps involved. However, I believe that the steps from -1 to this room are fitted with a chair lift... Not ideal access put usually acceptable, remember the hotel is a 1970s design.
Reception, pool bar and restaurant are often busy and can seem understaffed. I suspect that this due to economic pressure and hope that the improvements being made to the hotel will continue to boost business and, ultimately, profitability so that staffing levels might increase.
I have always found all the staff to be friendly and helpful. However, I find that it helps if you try to engage; this is not just the case in this hotel but in Spain generally, in my experience. Many of the staff have cheerfully helped me with my faltering Spanish by correcting me (politely) or by providing a more apt word or phrase.
3. On my last visit we had breakfast each morning, lunch one day and some of my family ate at Bar Saphir (Burgers etc.). We certainly had no complaints as to choice and quality. On previous trips we have sampled a variety of restaurant options within the hotel and always been satisfied.
There are 3 pools: an indoor pool in a conservatory style structure, a deep outdoor pool and a shallow outdoor pool. The outdoor pools are sited in spacious well-manicured gardens that include a pond, a quiet area, a kids area and tennis courts.
One thing that I do find strange is the notice on the towel hut by the pool saying the pool doesn't open until 11.00 am. This seems very late. Personally I enjoy an early swim before breakfast and, in summer, would avoid the sun from about mid-day to 3. That leaves a very short morning swim opportunity. So I just continue to have my early morning swim regardless.
On the topic of swimming, there is a rocky beach to one side of the hotel and a sandy (coarse) beach to the other. The startling thing about both is the cleanliness and clarity of the water (except in the aftermath of heavy seas). It's well worth bringing a mask and snorkel to view the fascinating sea life. If going in at the rocky beach, try keeping sandals on.
I simply don't understand many of the negative reviews seen here. My experience over many visits and years has been positive. I am hopeful for the future of the hotel and would love to see it able to remain open for the winter. I will certainly be going back and look forward to that.
- Official Description (provided by the hotel):
- Your best bet for Leisure and Business Ideally located on the beach-front of Benalmadena Costa, and with a sophisticated atmosphere, Hotel Torrequebrada is your best bet for both Leisure and Business. It offers a wide gastronomical variety of delicious food, peace and tranquility in its extensive gardens, Shows in the Sala Fortuna, fun and entertainment in the Casino, spacious, fully equipped conference rooms, activities and entertainment during the summer months and Wellness area for relaxation. All of this together with a relaxed atmosphere on the shore of the Mediterranean Sea and only 30 minutes from Marbella and Malaga, right in the heart of the Costa del Sol. ... more less
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- Also Known As:
- Torrequebrada Hotel Benalmadena
- Hotel Torrequebrada
- THB Torrequebrada Hotel Benalmadena, Costa Del Sol