We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
THB Torrequebrada Hotel
Ranked #16 of 45 Hotels in Benalmadena
Reviewed 8 June 2014

Lovely hotel however was rather disappointed with the food in the self serve restaurant. Most things was out of a can and obviously processed food as the hotel wasn't very busy. Towards the end of the week the hotel got busier and the food improved.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays
1  Thank Zapcat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 10 June 2014

Dear Guest,
Thank you very much for taking the time to send us your opinions.
We greatly appreciate your feedback and hope to see you here again with us.
Your Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,263)
Traveller rating
Traveller type
Time of year
Language
  • More languages

288 - 294 of 1,263 reviews

Reviewed 3 June 2014

This hotel has about 500 rooms devided over two buildings including a casino.
Upon arrival the receptionist Juanjo gave us an upgrade to een large suite with extended balcony facing the sea. As said , the hotel is huge but around the swimingpools enough sunbeds and parasols, everything is well maintaned, clean and staff is friendly and polite. Breakfast buffet with plenty of choices, free parking and perfectly working wifi in hotel and rooms.
Very good value for money...

Room Tip: Rooms facing the ocean...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fred038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 4 June 2014

Dear Sir,
Thank you very much for taking the time to send us your opinions.
We greatly appreciate your feedback and hope to see you here again with us.
Your Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Just returned from a weeks break at this location. The hotel is supposed to be 4 star! Do not expect the star rating. Yes, it is clean and in a position by the sea. However, as many people are saying the food is never hot! It wasn't particularly busy but one evening there was just one waitress on dinner service trying to take drinks orders. She didn't arrive to me until I was about to have my dessert! The best thing was the room cleaning every day! The hotel is out of the main resort and yes, a nice walk along the promenade but takes a good 40 minutes so unless you like a gamble in the casino there is very little to occupy yourself. Sorry but won't be returning unless I fancy the Gamble!

Room Tip: If you travel on a Sunday the Taxi from airport increases. 30 Euros for a 15 minute drive. I arrange...
See more room tips
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Thelonetraveller53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 3 June 2014

Dear Sir:
Firstly we would like to convey our sincere apologies for not being able to meet your expectations.
We work hard every day to make us worthy of the trust of leading National and International tour operators and agencies.
We hope you give us another opportunity to rebuild your trust in us.
Yours sincerely;
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014 via mobile

Braw everthing really nice till you try and buy a coffee in the bar ok when guy serving but females last two days need more training or a good hard kick bloody useless lazy and arrogant will walk along beach and spend my euros eleswhere if I was all inclusive b well sick the 2 members of staff involved are letting down the whole team who are giving 100% room 1119

Stayed: June 2014, travelled with friends
1  Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 3 June 2014

Dear Madam:
Firstly we would like to convey our sincere apologies for not being able to meet your expectations.
We work hard every day to make us worthy of the trust of leading National and International tour operators and agencies.
We hope you give us another opportunity to rebuild your trust in us.
Yours sincerely;
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed here for 4 nights .In its pomp this would have been a fantastic hotel .On -site casino, fantastic position , great garden, good interior and loads of facilities supposedly . Now -very poor. The staff were great but having to deal with a cost cutting and cheap regime. The food was terrible , not just cold (even when it ought to be hot ) but everything was made on the cheap .Nothing was of 2 star never mind 4 star quality. The hotel was almost empty and rooms had not been used for some time -obvious as the wardrobe in our room was broken and could not be opened or closed .It was repaired immediately when reported(again good response from staff )but must have been like that for some time.No pool bar during our entire stay -yes no pool bar and a trek of 3 flights of stairs deep into the hotel to get a drink. No piano bar , no night club , cutlery not washed properly. As I have said the staff were really good and trying their best despite the situation . The hotel is a strange mix of corporate , business, conference guests and a few holiday guests .Not geared up at all for package holidays . The day it rained the inside pool was closed until the sun came out! However , I must come back to the food apart from the fried meat or fish option each night the food was exactly the same indeed one night we walked into the restaurant had a look and walked back out -what a shame and I really do mean what a shame, this could and should be a top holiday venue . Finally , one morning I thought I would finish my breakfast drink outside on the rather basic table and chairs and drink al fresco -stopped and reprimanded- I complained to the staff ,went to the reception desk was told no it is company policy .This should not happen and certainly not in any establishment purporting to be high class 4 star. So come on management support your staff ,provide a quality service to your guests and this hotel may return to former glories.

Room Tip: Some of the views facing west are fantastic
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank 484apple484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 30 May 2014

Dear Guest, Firstly we would like to convey our sincere apologies for not being able to meet your expectations. Thank you for giving us the opportunity to improve due to your observations and we hope that you will give us another opportunity to prove that we work hard each day to improve our product so as to make your stay, and the other guests as well, an experience worth repeating. Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed full board 19th May, 2014 for 1 week. Great hotel in every respect but one, the food. All meals were of the buffet style and repetitive, especially the desserts. Additionally, the hotel tried unsuccessfully to keep the hot food hot with totally inefficient heaters. Most "hot" items were therefore served lukewarm. This was a shame as the food was of good quality originally. Despite these drawbacks we would gladly stay at this hotel again.

Room Tip: Ask for rooms ending 15 or 17 in the Marbella tower (where we stayed). These rooms face directly on...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Malcolm R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 30 May 2014

Dear Guest, We can assure you that in THB Hotels we work very hard every day to improve our services and guest attention, so we greatly appreciate your feedback and hope to see you here again with us. Thank you for taking the time to send us your opinions. Yours sincerely. The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Great staff, good facilities , went all inclusive and all drinks were brand names.
Room had great sea view and was spacious.
There were very few people all inclusive so dining was relaxed and the bar was also quiet and relaxed.
This hotel is not for those wanting an all action holiday but perfect to relax and enjoy the pool and surroundings.
The food was plentiful but variety was lacking,especially during the week when the hotel was quiet , this could be the reason that sometimes the food was not hot.
The tip is to ask for the chef to cook for you at the grill ensuring a hot meal.
On the downside is that the pool bar was closed during Mon-Thurs and there was no entertainment on an evening..
We travelled with Monarch and the transfers were great, people carrier to the hotel and limo back to the airport so not the usual trail round the resort picking people up.

Room Tip: Sea facing and south/ west give the best views and late sun if you are sitting on the balcony. Room...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Colin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this reviewResponded 30 May 2014

Dear Guest, We can assure you that in THB Hotels we work very hard every day to improve our services and guest attention, so we greatly appreciate your feedback and hope to see you here again with us. Thank you for taking the time to send us your opinions. Yours sincerely. The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Benalmadena hotels
0.4 mi away
Sunset Beach Club
Sunset Beach Club
#10 of 45 in Benalmadena
2,962 reviews
2.1 mi away
Hotel Mac Puerto Marina Benalmadena
0.3 mi away
Hotel Best Benalmadena
Hotel Best Benalmadena
#13 of 45 in Benalmadena
1,348 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Playabonita Hotel
Playabonita Hotel
#17 of 45 in Benalmadena
1,282 reviews
0.5 mi away
Hotel & Spa Benalmadena Palace
1.4 mi away
Vincci Seleccion Aleysa Hotel Boutique & Spa
Show Prices
Show Prices
Show Prices

Been to THB Torrequebrada Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about THB Torrequebrada Hotel

Address: Avenida Sol s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Benalmadena
#9 On the Beach Hotel in Benalmadena
#13 Luxury Hotel in Benalmadena
Price Range: £70 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — THB Torrequebrada Hotel 4*
Number of rooms: 350
Official Description (provided by the hotel):
Your best bet for Leisure and Business Ideally located on the beach-front of Benalmadena Costa, and with a sophisticated atmosphere, Hotel Torrequebrada is your best bet for both Leisure and Business. It offers a wide gastronomical variety of delicious food, peace and tranquility in its extensive gardens, Shows in the Sala Fortuna, fun and entertainment in the Casino, spacious, fully equipped conference rooms, activities and entertainment during the summer months and Wellness area for relaxation. All of this together with a relaxed atmosphere on the shore of the Mediterranean Sea and only 30 minutes from Marbella and Malaga, right in the heart of the Costa del Sol. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , TravelUp, Booking.com, Superbreak UK, LoveHolidays, Expedia, Travel Republic (UK), Ebookers, Hotels.com, getaroom.com, Cancelon, HotelsClick, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your THB Torrequebrada Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Torrequebrada Hotel Benalmadena
Hotel Torrequebrada
THB Torrequebrada Hotel Benalmadena, Costa Del Sol

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing