On arrival, the staff were uninformative and only provided information, when questioned. Their manner was inpolite and unfriendly some were even incapable of smiling (particularly during breakfast).
The Breakfast buffet lacked freshness and the five star standards were questionnable. As the hotel was so quiet we expected more from the staff as they were hardly rushed off of their feet, instead we felt like a burden to them.
I was also unimpressed with the barmans inability to make cocktails and was shocked at the lack of ingredients available behind the bar.
This does not set a good standard for the beginning of the season, however the resort is beautiful and I highly recommend visiting the marina.
- Official Description (provided by the hotel):
- Your best bet for Leisure and Business Ideally located on the beach-front of Benalmadena Costa, and with a sophisticated atmosphere, Hotel Torrequebrada is your best bet for both Leisure and Business. It offers a wide gastronomical variety of delicious food, peace and tranquility in its extensive gardens, Shows in the Sala Fortuna, fun and entertainment in the Casino, spacious, fully equipped conference rooms, activities and entertainment during the summer months and Wellness area for relaxation. All of this together with a relaxed atmosphere on the shore of the Mediterranean Sea and only 30 minutes from Marbella and Malaga, right in the heart of the Costa del Sol. ... more less
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- Also Known As:
- Torrequebrada Hotel Benalmadena
- Hotel Torrequebrada
- THB Torrequebrada Hotel Benalmadena, Costa Del Sol