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“Wonderful quality hotel 5* plus” 5 of 5 bubbles
Review of Vincci Seleccion Aleysa Hotel Boutique & Spa

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Vincci Seleccion Aleysa Hotel Boutique & Spa
Ranked #1 of 45 Hotels in Benalmadena
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful quality hotel 5* plus”
5 of 5 bubbles Reviewed 14 June 2014

Excellent location and hotel is amazing - staff are great and can't do enough for you.

The welcome and check in process sets the tone - an email 1 week before you arrive to confirm your arrival time, to ensure your room is made available before the 3pm official checkin time.

Personal and friendly meet & greet, tour of facilities, welcome drink and taken to your room, whilst registration happens in the background.

Breakfast - food wonderful, huge selection, high quality. On 8-11 and no rush, great to sit and relax over paper coffee, food and receive great service.

All staff in hotel are very polite and very customer care focused - helpful and genuine. Very welcoming & relaxed atmosphere.

Slight disappointment - no outside space in room A11 :( this is a suite and was an upgrade on arrival free of charge, which we appreciated- however on reflection, would have preferred to lounge on chairs or beds in our own personal outdoor space.

The suite however was amazing, large space - separate bedroom & lounge area. Large bathroom with bath & shower, fresh flowers, toiletries, slippers & dressing gowns, fresh towels daily - turn down service and chocolates & weather report for the next day. Room service, mini bar, 2 televisions - very modern & stylish decor, well cleaned & taken care off.

Pool areas are lovely, lots of sunbeds.

Spa was offered to us free of charge- the indoor pool & various water jets were wonderful and invigorating.

Wonderful location for sightseeing or simply relaxing pool or sea side (has private beach area too).

Wonderful, wonderful stay..

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Leescotlandkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 24 June 2014
Dear Leescotlandkim,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena.

We deeply appreciate you taking the time to post your review on Tripadvisor. I am always particularly delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction.

We are very happy to read that you felt very welcome and relaxed just as you came through our doors, this is just the feeling we are working hard to create.

Regarding the room you were allocated in, our Suite, I am glad you liked our installations and every detail that you mentioned. With reference to the outside space, we will be delighted to allocate you in your next trip to Vincci Aleysa in a wonderful room with spectacular Mediterranean sea views.

We all look forward to having another opportunity to welcome you in the not too distant future.

Kind regards,

Sara González
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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766 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

My friends and I (7 in total) have just returned from a weekend at the Alyesa. We were greeted on arrival with a glass of Cava by the lovely Sophie. Our first impressions were WOW... and at the end of our weekend we all said we want to return next year. The hotel is beautiful and the staff are so friendly and can't do enough for you. We had booked the Grand Duplex Suite (A21) and a Standard Double. On arrival the Double was upgraded to a Duplex Suite (A27) and the rooms were amazing. We didn't see a Standard Double but I'm sure you wouldn't be disappointed. The Grand Duplex Suite Sleeps up to 6 so great for familes. However I think we only saw 1 child. The hotel during the day was very peaceful it was great but during the summer months i'm sure it will get busier. Most days we were on the beach until 4 and then we would go back to the pool which was really nice. They have reserved sunbeds on the beach for residents at the hotels (nice touch).
Every morning we had breakfast on the terrace in the sun, it was lovely and the food was amazing.
2 of my friends had a treatment at the Spa which was on the expensive side but they said it was worth it.
Massive thank you to Sophie and Priscila for all your help before and during our trip to your hotel. You were amazing.
If you want to walk into Benalmadena its about a 15 minute walk but be prepared to be hassled by people asking you to come into their bar or restaurant.
I can't recommend this hotel enough....

Room Tip: A21 Grand Duplex Suite or A27 Duplex Suite
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Littlealib74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 24 June 2014
Dear Littlealib74,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena and to celebrate such a special occasion as it is your friend's future wedding.

Thank you so much for your kind comments and for taking the time to leave us such a nice review!
We are delighted to read that you and your friends enjoyed your stay with us and specially thinking of visiting us again!

I will pass your kind comments on to the staff, who I know will be delighted to hear them. All our staff do their best to make every one of our guests stay a memorable one, and it´s nice to read we are able to make this come true!

We hope to welcome you back to the Hotel in the not too far future.

Kind regards,

Sara González
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

We were in the Malaga area for a wedding and wanted a very good hotel for our stay. Fortunately we found the Vincci Aleysa Hotel. Only 30+ rooms and they are special. We had to extend our stay and hotel staff were extremely helpful to ensure we got the extra nights at the same price. The staff in the hotel were brilliant .. This was Bali quality service which we really appreciated. Breakfast is as good as any hotel we ever stayed in and food in the restaurant was very good. If you want a top class 5* hotel near Malaga, this is the best you will find

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Nollaigglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 24 June 2014
Dear Nollaigglas,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena whilst you attended a wedding.

Thank you so much for your kind comments and for taking the time to leave us a nice review!
We are delighted your stay was able to be extended, we always do our best to make our guest´s stay as perfect as can be.

Thank you for a great mention to all the staff and quality service, each one of us appreciate your kindness and we are pleased you enjoyed your stay at Vincci Aleysa.

We hope to welcome you back to the Hotel in the not too far future.

Kind regards,

Sara González
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chorley, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Stayed here for four nights from 19th of May We had booked a superior double room, but after the initial introduction to the hotels grounds and amenities, we were informed that we had been upgraded to a suite. Now whilst the suite was wonderful there was no outside area, and we had booked a room with a private balcony so we were a little disappointed,the suite was wonderful, but we really wanted our own outside space. So we asked if we spent one night in the suite would it be possible to find us another room with outside private area, we were told this would be possible, and the day after we were moved to a duplex room which was wonderful again. We will go back and try again for the superior double we wanted this time. They are we believe in b block.
Must give the tapas and wine that we had booked for our arrival a mention, superb, but arrive hungry if you request these there are quite a lot.
The staff as other reviewers have said are amazingl right through the whole range of employees.
I remember in the dining room Antonio, Eliza, Alvaro,but only because we saw these more than other staff .All were equally pleasant and efficient cannot praise the staff enough.
Food in the restaurant excellent, okay,if you stayed there a week you may be on repeat meals unless you liked everything on the menu. There is a daily suggestion but not always to everyone's taste . Would recommend booking half board as we did if you are only there for a few nights, well worth it.
We moved on to another accomodation for another 10 nights but we returned on our last night to the restaurant for the last meal of our holiday because we had enjoyed it so much.
Nothing is too much trouble for the staff at this hotel . I know everyone says similar words but it is true. Did not use the pools but would have been a little disappointed at the lack of heat as mentioned by a previous reviewer, I think that is the only negative.
,

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank stringy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West Britain
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

My wife and I paid our second visit to this hotel in March 2014 having first experienced it 12 months earlier. Whereas Benalmadena has an ambience of Union Jack shorts and £1 a pint lager (I don't wish to appear patronising I'm just painting a picture as it were) it is nonetheless a pleasant location for an out of season break - we had cracking weather - but the Alyesa is a cut-above; truly a 5 star venue. Staff (Antonio has to be the friendliest, most accommodating waiter in Spanish history), rooms, pool, garden, ambience etc etc are all spot-on. But the gold standard is the food. We took advantage of the highly competitive half-board rate and recommend it. The quality of the food is genuinely cordon-bleu territory.

You will not regret a stay at this hotel - indeed, like us you'll immediately plan your return visit.

Room Tip: Try room B01 - very spacious, huge bathroom, great garden location, great view from the garden.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Manannin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 22 June 2014
Dear Manannin,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena.

Thank you so much for your kind comments and for taking the time to leave us a nice review. We are delighted that you found in Vincci Aleysa a place for your breaks.

It´s lovely to hear that you found our food our gold standard, our Chef Dani García and his tema work very hard to reach all our guests expectations and I am sure he will appreciate your words as much as I do.

We hope to welcome you back to the Hotel in the not too far future.

Kind regards,

Sara González
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Have stayed in lots of 5 star hotels around the world and this one definitely lived up to its reputation. We were lucky enough to be upgraded to a suite which was huge. As a boutique hotel the rooms were top quality and the furniture contemporary and modern. The hotel was relaxing and deceptively big with lots of space whether it were by the pool or in the restaurant and at no point were we at all crowded. Great views, a marina with several restaurants10 minutes walk away and staff that went the extra mile to make our stay as confortable as possible and with some personal touches. Definiteley reccomend it.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank RICHAUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 22 June 2014
Dear RICHAUk,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena and for taking the time to post your review.

We are very pleased to hear you enjoyed your upgrade and all the hotel installations, specially remarking our main goal which is going that extra mile to make your stay as special as posible.It is just wonderful to read your highly appreciated comment.

I look forward to welcoming you again in a not too far future.

Kindest regards,
Sara González
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Recommended by a friend...this hotel lived up to its reputation. Greeted by a charming member of staff, nothing was too much trouble the whole time we were there. Breakfast was superb..everything one could possibly want, and dinner, though pricey was excellent too.
The Dinner menu was limited to about 5 mains...so we only ate in three times during our we
The pools were freezing, which was a disappointment...I love to swim and at the end of May, the sea also is still quite cool. The indoor spa pool, was a true spa, heated to blood temp, and with many different bubble seats, so a proper swim in there wasnt possible....although as a spa it was lovely.
Beds, linen, bathroom products, in fact all finishing touches were there for the enjoyment of the guest.
Down side for me, was that the actual resort was really tacky and touristy...with pushy waiters at all the 'local' restaurants,...trying to drag you in!
for luxury hotel, but in a good easy spot for the sea and beach, this place is hard to beat.

Room Tip: They are all good rooms!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Walkers25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciAleysa, Director General at Vincci Seleccion Aleysa Hotel Boutique & Spa, responded to this review, 10 June 2014
Dear Walkers25,

Thank you for choosing Vincci Selection Aleysa Hotel Boutique & Spa***** for your stay in Benalmádena.

It is a delight to know that you chose our Hotel following a friend recommendation and that we were able to reach your expectations during your visit.

Our staff works with passion to bring happines to all our guests, that is our great mission.

Our Breakfasts and Dinner are indeed created to satisfy the most sophisticated palates. With regard to our Dinner menu, we are pleased to inform you that besides our daily Chef’s recommendations, we are starting our Restaurant summer season, including BBQ, tapas and sushi nights.

In relation to the non heated pool, before the refurbishment was made, our pool was heated, although it was not used by our guests, only during summer time. Trying to be as ecological concerned as possible, our actual pool was not heated. Nevertheless, following our guests comments, we are just about to heat our new pool, recently opened at our garden area.

Finally, we are sorry to read that you did not find Benalmádena as a perfect spot, but as you pointed out, it is a great place to enjoy the sea and an unique position to discover “la Costa del Sol” and Andalusia.

We would like to thank you very much for your constructive feedback and nice words.

We hope to have the pleasure of welcoming you again at Vincci Selección Aleysa.

Kindest regards,

Sara González
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Seleccion Aleysa Hotel Boutique & Spa

Property: Vincci Seleccion Aleysa Hotel Boutique & Spa
Address: Avda Antonio Machado 57, 29630, Benalmadena, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Benalmadena
#1 Romantic Hotel in Benalmadena
#1 On the Beach Hotel in Benalmadena
#1 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Vincci Seleccion Aleysa Hotel Boutique & Spa 5*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel will be opened late July 2011. ... more   less 
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Also Known As:
Vincci Seleccion Aleysa Hotel Boutique Benalmadena
Vincci Seleccion Aleysa Hotel Boutique And Spa
Aleysa Playa Aparthotel málaga
Aleysa Playa Aparthotel Hotel málaga
Vincci Seleccion Aleysa Hotel Boutique & Spa Benalmadena, Costa Del Sol

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