Excellent location and hotel is amazing - staff are great and can't do enough for you.
The welcome and check in process sets the tone - an email 1 week before you arrive to confirm your arrival time, to ensure your room is made available before the 3pm official checkin time.
Personal and friendly meet & greet, tour of facilities, welcome drink and taken to your room, whilst registration happens in the background.
Breakfast - food wonderful, huge selection, high quality. On 8-11 and no rush, great to sit and relax over paper coffee, food and receive great service.
All staff in hotel are very polite and very customer care focused - helpful and genuine. Very welcoming & relaxed atmosphere.
Slight disappointment - no outside space in room A11 :( this is a suite and was an upgrade on arrival free of charge, which we appreciated- however on reflection, would have preferred to lounge on chairs or beds in our own personal outdoor space.
The suite however was amazing, large space - separate bedroom & lounge area. Large bathroom with bath & shower, fresh flowers, toiletries, slippers & dressing gowns, fresh towels daily - turn down service and chocolates & weather report for the next day. Room service, mini bar, 2 televisions - very modern & stylish decor, well cleaned & taken care off.
Pool areas are lovely, lots of sunbeds.
Spa was offered to us free of charge- the indoor pool & various water jets were wonderful and invigorating.
Wonderful location for sightseeing or simply relaxing pool or sea side (has private beach area too).
Wonderful, wonderful stay..
- Official Description (provided by the hotel):
- Hotel will be opened late July 2011. ... more less
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- Also Known As:
- Vincci Seleccion Aleysa Hotel Boutique Benalmadena
- Vincci Seleccion Aleysa Hotel Boutique And Spa
- Aleysa Playa Aparthotel málaga
- Aleysa Playa Aparthotel Hotel málaga
- Vincci Seleccion Aleysa Hotel Boutique & Spa Benalmadena, Costa Del Sol