We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not for us”
Review of Playabonita Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Playabonita Hotel
Ranked #17 of 45 Hotels in Benalmadena
Reviewed 1 November 2011

The hotel is suited for masses of tourists and if you are looking for some personal space to enjoy your holiday then this is not the place. The buffet is simple and tasteless and it is aimed at mass production and consumption. The hotel is simply too far from any amenities and even though there is a bus stop close by which takes one to the nearby Torremolimos and the many shops and restaurants it is inconvenient.
Staff have limited English comprehension so not easy to convey a message.
Rooms are okay and they do have sea views that are awesome but to enjoy this one has to endure the noisy neighbours.
Not the place for us.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank PatH238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded 11 November 2011

Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Diego Aquaro
Gerente Playabonita Hotel ****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,295)
Traveller rating
Traveller type
Time of year
Language

472 - 478 of 1,295 reviews

Reviewed 22 October 2011

I have made requests for a review of this hotel many times before I visited so it is only fair to write this review after my visit. What can I say, except to say a lot of the reviews worried me but I was pleasantly surprised to find that I could not agree with all of the negatives. I must say though that I can honestly say that it is the only holiday I have been on where I am looking forward to going home! However, I cannot blame the hotel or it´s staff as they were all helpful and pleasant. I will give the positives first. The hotel is very clean and the staff helpful and obliging. The rooms were very pleasant and clean. The televisions though are very antiquated and only show BBC World and CNN in English so do not expect to keep up with any soaps etc! The beach in front of the hotel is very clean but you have to pay for the beds and the sunshade as it does not belong to the hotel. The hotel pool is down the road away from the hotel. The beds are in a shabby condiiton as are some of the umbrellas. Now to the negatives. The food at the hotel leaves much to be desired. It consisted of mainly slops which was obviously food left over from the day before and reconstituted and for the food served at the (I will use the term loosely) carvery, the fish or whatever ran out quickly and any left was cold or you had to wait an age for the next lot to be cooked. I cannot speak negatively enough about the lack of choice of desserts. If you liked cold runny rice pudding you were ok. The fruit choice was negligible, I never saw a grape during a two week stay and the bananas were pounced upon and disappeared as you watched and if you wanted ice cream I found out by chance that it was kept in fridges at the side of the restaurant. This was in tiny cartons containing about three spoonfuls. I could go on but would run out of space. If you are travelling alone do not even consider this hotel. I can honestly say I spoke to two British couples whilst there. Unfortunately they went home during my first week. I travel frequently on holiday and have made many friends from different countries but this is the only place I have ever stayed that made me feel uncomfortable. Now to the location. If you want to be totally isolated then this is the place for you. Enough said. In conclusion I will just say I will definitely not be making a return visit.

Room Tip: Do try to get a room above the 8th floor as this is where the reception is. the restaurant is on th...
See more room tips
  • Stayed: October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank valeastbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded 11 November 2011

Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Diego Aquaro
Gerente Playabonita Hotel ****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2011

Very recently returned from the hotel after a week away with my friend, both british (26/34). Must admit I was very worried following some reviews.
On our arrival we got our room details and checked in smoothly. The room was very bright and clean over looking the sea (all rooms have a sea view) on the top floor. The hotel is very large and although we met a number of English, many on return visits, it did cater for the Spanish, such as entertainment, and some members of staff struggled to understand us, but were still happy and polite all the same. At times we felt a little like outsiders but it is Spain and we were visiting their Country!
All areas of the hotel were clean and we witnessed a number of staff cleaning and even maintaining the outside areas (footpaths/steps to beach etc) the beach was cleaned daily as was the pool area.
We really enjoyed the food especially the puddings, we stayed all inclusive. On the bar menu for a small number of drinks there is a small charge but we didn't incur any extra bill. Crisps and tubed ice cream are also included! There is a great shop and a hairdresser (never used).
Just outside the hotel is a bus stop, although a little over crowded at times it gets you around for very little money. The train is also nearby but we had gone for a lazy week and only went out once. Outside the hotel is a round about with boat if you follow the small road you come to a couple of bars and supermarket and if you contiue round and under the bridge you will come to a kwik save supermarket. Back in the hotel if you are a smoker reception will turn on the machine for you!
We did have a couple of problems but the staff did everything to help us and we were happy with their assistance 1) for some reason were put as half board instead of all inclusive, corrected straight away 2) ants in the room and we were put in another room and room deep cleaned and all well on our return, happy with service. I would return to the hotel with my husband and three children in the future.
Tips:
Reception/bar/shop/hairdresser 8th floor
Food 7th floor
indoor/outdoor Pool and gym 1st floor
(it's a lovely short walk along beach front to the pool but there is a bar including snacks)
Four lifts

Room Tip: We had room 1133 on 11th floor, great view and very quiet
See more room tips
  • Stayed: September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded 7 November 2011

Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory.

Diego Aquaro
Gerente Playabonita Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2011

Visited this Hotel in September 2011 ...First impression was very good ,but on arrival the receptionist was unfriendly and not very helpful ,, very poor English .... The room looked nice and the bed not too hard , but we had to take a very quick walk to the supermarket to get some Ant killer ..as the room was infested with them , This hotel is ideal if all you want to do is get out of bed have breakfast and go on the beach or pool ... because you step out of the hotel right onto the beach ...The pool is 5 minutes away and you need a card to enter but it is not kept tidy,some of the beds were broken,dirty and just thrown in a heap ...The dining room was very nicely set out .. except the hot food area ...if you were'nt there when it was taken off the hot plate it was put in a tray which was'nt even kept warm ... so quite often it would be cold ...I like nothing better than to finish my day off with a walk then some entertainment ... Well there was none of that !!!! the hotel is situated on the outskirts of Benalmadena on a dual carriage way there is only 1 pub ,2 shops.and 2 restaurants ... nothing to see and the entertainment at the hotel does not cater for English people ....

Room Tip: All rooms have sea views as the corridors are facing the dual carriage way , but the traffic noise w...
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank DOWNIE-PATRICIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded 11 November 2011

Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Diego Aquaro
Gerente Playabonita Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2011

We stay here from 20 sep until 27 and it was very nice the staf the food accommodation perfect all rooms are with sea view this hotel is realy something good. We will. Get back next summer

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank ceraselapopovici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded 7 November 2011

Dear Guest,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments.

Diego Aquaro
Gerente Playabonita Hotel ****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2011

The pool is like a 5 minute walk from the hotel, you have to use your card to enter the pool area which is full of over excited Spaniards. The gym is never open and your only aloud in if you are 18, however in the brochure it states 16+. Hardly any of the staff speak english, the hotel is full of Spanish people and their dogs and it is the quietest place I've ever been. Only go here if your looking for a quiet, peaceful holiday; if you want entertainment and English people to talk to go elsewhere!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank CraigBrightly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

We stopped here for 8 nights with our 10 year old son. The hotel is very clean - rooms are of a decent size and are cleaned daily with towel changes each day. All of the rooms have a sea view with a spacious balcony with table and two chairs. You can hire beach towels throughout your stay with a 10 euro deposit for each towel and change these at reception each day. The pool is a 5 minute walk along the beach front. This is the first hotel we've stopped at where there isn't a battle for sunbeds and parasols at the pool - there's plenty to go round for everyone. The pool has a snack bar which is covered by the all-inclusive and the tapas served there at lunch time are great. There are toilets here too which are kept clean. There are two small coves in front of the hotel - one hires out sunbeds and parasols at 4.50 euros each. For families, there is a miniclub with various activities throughout the day. The evening entertainment is geared up towards the Spanish, but ok nonetheless.

The clientele is primarily Spanish - although we met a couple of English families. However, this is Spain! If you want the weather but to see English only, then go to Benidorm! Our son made friends with both Belgian and Spanish children as well as English. Give it a go - we improved our Spanish!

The food is standard fayre, but what really lets it down is the way in which it is served. There is a show-cooking station where several types of fish and meat are cooked, but then placed in a tray once cooked and the tray isn't kept warm, so often the food would be cool. This is a shame, because otherwise they would taste great. On the up side however, we liked the way the drinks were served at lunch and dinner - waiter/waitress service for drinks and soft drinks were bottled as was wine and beer. The bacon served at breakfast is really good too - not fatty and really thick rashers! You can also get omelettes and pancakes cooked to order.

The bar also serves bottled beers/branded spirits etc. Crisps are also included as part of the all-inclusive.

The hotel has a shop which sells newspapers and reasonably priced suncream if you run out. There is also a hairdresser - we didn't use this but the prices advertised seemed reasonable. If you're a smoker there is a cigarette machine and you can exchange currency at reception for competitive rates.

The hotel itself is located on a duel carriageway, but all rooms face the sea so you don't get any traffic noise. You can get the bus into Benalmadena for 1.90 euro each. There are also a couple of shops/bars within 5 minutes walk of the hotel.

Overall, we'd go back, but the hotel needs to work on keeping cooked food warm!

Room Tip: There are rooms directly opposite the lifts on each floor which you might want to avoid.
See more room tips
  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank FostersfromYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Benalmadena hotels
1.6 mi away
Sunset Beach Club
Sunset Beach Club
#10 of 45 in Benalmadena
2,998 reviews
1.6 mi away
Hotel Los Patos Park
Hotel Los Patos Park
#3 of 45 in Benalmadena
1,898 reviews
1.2 mi away
THB Torrequebrada Hotel
THB Torrequebrada Hotel
#16 of 45 in Benalmadena
1,277 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
MedPlaya Hotel Bali
MedPlaya Hotel Bali
#21 of 45 in Benalmadena
2,986 reviews
2.7 mi away
Hotel Best Triton
Hotel Best Triton
#9 of 45 in Benalmadena
1,851 reviews
1.6 mi away
Hotel & Spa Benalmadena Palace
Show Prices
Show Prices
Show Prices

Been to Playabonita Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playabonita Hotel

Address: Crta. N-340 Km. 217 - Urbanizacion Torremuelle, 29639, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Benalmadena
#14 Luxury Hotel in Benalmadena
Price Range: £47 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playabonita Hotel 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Playabonita Hotel enjoys a beachfront location, next to the pedestrianised seafront and 600 metres from Benalmadena train station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , LoveHolidays, Alpha Holidays Limited, Onthebeach, Booking.com, TravelUp, TripOnline SA, Ebookers, HotelsClick, getaroom.com, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Playabonita Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playabonita Hotel Benalmadena, Costa Del Sol
Hotel Playabonita

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing