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“Lovely”
Review of Hotel Best Siroco

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Hotel Best Siroco
Ranked #8 of 45 Hotels in Benalmadena
Certificate of Excellence
Reviewed 21 November 2013 via mobile

Stayed here for 5 days in July on a girly holiday with friends. Food was great, lots of variety which you don't always get on a buffet and different things every night. Pool area was nice although not a huge amount of sunbeds (went for lunch one day and came back to find our towels dumped on a chair and our beds being used!! However, not a huge problem as it's so close to the beach, we just went there). Hotel is so close to everything, down a few stairs and you're there. I would imagine it may be difficult for people with mobility problems as it's either stairs or quite a steep hill but this obviously wasn't a problem for 4 girls in their 20s! We went out every night so can't comment on the bar r evening entertainment but there always seemed to be quite a few people staying in so we assumed it must have been ok. Overall we had a great time and I just wish we could have stayed longer!

Stayed: July 2013, travelled with friends
1  Thank x-danielle123-x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 5 February 2014

Dear guest,

Many thanks for your compliments. I am very glad you had a nice holidays last year. As you say in your review one of the main point is the location. The hotel is situated very close to the beach, evening entertainment etc.

We have signs around the pool informing that is not allowed to reserve the sunbeds and the lifeguard is authorized to remove the towel if the guest do not use the sunbeds. I am sorry for the inconvenience.

Yours Sincerely


Ignacio Moreno
Director
Hotel Best Siroco

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730 - 736 of 2,243 reviews

Reviewed 17 November 2013

although our room was at the back of the hotel (not a pretty view) but it was very clean.The staff were friendly and helpful. The food was quite surprising,very very nice. The pool and gardens are gorgeous. It is in a great location, just across the road from the beach and 5/10 mins walk to the marina. Would definitely go again !!!

  • Stayed: October 2013, travelled with family
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5  Thank kimmied53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 19 November 2013

Dear Guest,
Thank you very much for the time spent on writing your comments.
We look forward to seeing you again in the future.

Thank you so much again

Ignacio Moreno
Director
Hotel Best Siroco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Just returned from a 5 night break and enjoyed our stay. Great location and handy for the beach, resturants & local sights.
Found the staff helpful and cheerful, food was good and the found the hotel spotless. Would stay again.
Book a premier room and you will enjoy your stay !

Room Tip: Pay the extra for a premier room
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  • Stayed: October 2013, travelled as a couple
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4  Thank markw63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 13 November 2013

Dear Guest,
Many thanks for the time you have spent writing your comments. I am really glad you passed a pleasant holiday with us. This winter we will reform many rooms, Hall, swimming pool area and We will hope these new facilities like to our future guests.

I look forward to seeing you again in the future.

Thank you so much again

Yours sincerely

Ignacio Moreno
Director
Best Siroco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Stayed 27/10/13 - 2/11/13 and in general, enjoyed our stay. Our 'standard' room had two, huge
beds, plenty of storage space and a more than adequate, bathroom. The view from our balcony
allowed us to see the gardens, the pools and the sea. To watch the Sun rise over the Mediterranean is one of the pleasures of life.
The journey to the dining room was lengthy [ 224 steps. My Wife counted them ] but was worth it on most occasions. The tables by the windows overlooking the gardens made breakfast a ,
nice start to the day. [ perhaps the management should refrain from closing this part of the room when the hotel is quiet ].
My post breakfast read of the newspaper, whilst sitting in these beautiful, gardens was a

holiday highlight. My usual companion was the hotel, cat.
The road to the main entrance to the hotel is rather, steep but can be avoided by using the
door on the main road and entering via the pool area. A thoughtful provision by the hotel
management.
Overall, a pleasant stay and well worth the deal we got from Jet 2 holidays.


A note of warning. Take care of your valuables. My wife had her purse, stolen as she lay on a
Sunbed by the hotel pool. 'Luckily' it was on our last day so only Euro 30 was lost. The purse
was found outside the main doors and handed in with debit card, intact.
Can't really blame the hotel as it's difficult to see how they could restrict access without
turning the place into a prison. The Burnsys Room 154

  • Stayed: October 2013, travelled as a couple
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3  Thank mikensheila2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 13 November 2013

Dear Guest

I am really glad you passed a pleasant stay in Best Siroco and agree that it is a price-quality hotel. This winter we will reform many rooms, Hall, swimming pool area and We will hope these new facilities like to our future guests. I am very sorry for the incident happended with the wallet of your wife.

I look forward to seeing you again in the future.

Thank you so much again

Yours sincerely


Ignacio Moreno
Director
Hotel Best Siroco

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Reviewed 4 November 2013

I wrote a review on this hotel sometime ago , and it seems like things are still how I remember it,
SHOCKING HELL HOLE, but it seems people read the reviews and still book and go, then complain themselves ,
Read the reviews BUT BOOK SOMEWARE ELSE ITS THE WORST,

  • Stayed: December 2012, travelled with family
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3  Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 13 November 2013

Dear Mr. Steven M.

Thank you very much for your detailed comments for what seems to have been an accumulation of inaccuracies and missed opportunities during your stay with us but
I do not really agree that our hotel is the worst, maybe you didnt not have a good experience during your stay and I am very sorry for that. This winter we will reform many rooms, Hall, swimming pool area and We hope these new facilities will like to our future guests.

Yours sincerely


Ignacio Moreno
Director
Hotel Best Siroco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

We have just returned from a week in the Sirocco, and how these reviews vary! The cleaners were super friendly and always had time to say "Ola" when we walked by.The room we stayed in was spotless and the cleaners were in every day.
The staff in the resfaurant were friendly and although the receptionist staff were a little stern at times they were helpful when needing advise or booking excursions etc.
The pool was clean and certainly didnt have any debris in it when we were there,and the gardens were well kept.The breakfast catered for every taste and even a glass of fizzy wine if you wanted one. Fresh pancakes were a fav of the kids, and we didnt have any complaints regarding choice or temperature of the food. We didnt eat in the hotel in the evenings as the hotel is well placed for the many restaurants in the area. A 10 min walk to the marina in one direction and a 10 min walk to the many beach side restaurants in the other.
The lack of electric sockets we were prepared for and took an adapter so this wasn't a problem but I would advise you take one.The road can be noisy through the day but many hotels here have the road for company as Benalmedina is a large resort.
For the price we paid and this is a 3 star hotel (not a 5 star) We would return again.

  • Stayed: October 2013, travelled with family
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3  Thank wayne f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 13 November 2013

Dear Mr. Wayne F.

First off all I like to thank you for the time you have spent writing your comments. I am really glad you passed a pleasant holiday with us. One of our values in our hotel chain is the food, the kidness from our staff with the guests, the location of the hotel well placed next to many restaurants and Puerto Marina etc.

I look forward to seeing you again in the future.

Thank you so much again

Yours sincerely


Ignacio Moreno
Director
Hotel Best Siroco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

just stayed here for 5 nights we had 2 rooms on the 3rd floor , from the outside the hotel looks very tired , reception is very 1980s all wood panelling everwhere, the staff are very grumpy and wont make eye contact with you, we had to ask the cleaners every day to stop shouting down the corridors at 8A.M ,walls very thin you can hear TV's and people coughing ,mozzies coming out of bathroom vents and lots in stairwells and corridors, breakfast had a cold buffet and an even colder hot buffet!!!, the pool area is ok but lots of debris (grasscuttings and leafs etc) in the water ,I heard its having a refurb but in our opinion it needs closing down, NEVER AGAIN

Room Tip: try a different hotel !!!!!!!
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  • Stayed: October 2013, travelled with friends
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2  Thank chineRedditch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Hotel Best Siroco, responded to this reviewResponded 9 December 2013

Dear guest,

I feel sorry to read that you didnt have a good experience during your stay

This winter we will reform many rooms, lobby area, swimming pool, restaurant and I can assure you they will be very appreciated by our guest, with new facilities, decoration etc.


Yours sincerely


Ignacio Moreno
Director
Hotel Best Siroco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Best Siroco

Address: Carril del Siroco s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Benalmadena
#7 Luxury Hotel in Benalmadena
Price Range: £41 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Best Siroco 4*
Number of rooms: 405
Official Description (provided by the hotel):
The Best Siroco hotel is located at the tourist center of Benalmadena, at 200m from the beach (which is accessible through an underground tunnel) and the marina. ... more   less 
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Also Known As:
Hotel Siroco Benalmadena
Siroco Benalmadena
Siroco Hotel Benalmadena
Hotel Best Siroco Benalmadena, Costa Del Sol

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