we requested a low floor and a poolside view , when we got are room it was top floor and over looking a old building site . i went back to reception and saw a man on reception he said its only a request but if i could leave it until the morning he could sort it out, we went back and was given a second floor and pool side thanks for your help. another problem was in the ladies toilet the soap dispenser was broke so my wife asked if some soap could be put on the basin. we went out but when we got back still no soap, so my wife went and asked if she could see the manager but she was not on site but the lady asked if she could help my wife told her about the soap, the lady said she will sort it out and she did and by the next day the dispenser was replaced once again well done. Now to the good side of the hotel, the pool area was very nice also a grass area and was kept clean by the life guard. The food was good and plenty of it and the waiters was friendly . And the people behind the bar area did a good with a smile and a chat , more than you got from the lady manager she letting her staff down . and i do agree with the rudeness of the Spanish families just pushing in at the bar/restaurant/ and entertainment. The entertainment team worked hard with some good shows Out side there is plenty of places to visit after the hill out side the hotel it was flat for walking. The marina was near the hotel and was one of the best i seen. would we go back the answer is yes.
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- Also Known As:
- h10 Palmasol Hotel Benalmadena
- Hotel Palmasol Benalmadena, Costa Del Sol