We have just returned from a long stay, Christmas to New Year holiday at this hotel. It’s such a pity that this spacious, comfortable, clean hotel, in an excellent position with lovely gardens and pools - is so badly let down by its surly staff and poor food.
Christmas was a disaster. Food actually ran out on the buffet as so many extra guests arrived that had not been catered for (locals) The tables were not cleared, we often did our own to make room for the next course. The restaurant manager often had to help clear tables when people complained, not exactly his job!!
The food, such a big part of any holiday and especially so over Christmas was of very poor quality, often badly cooked and always cold. To be fair the New Years Eve Gala Meal was superb, why couldn’t it always be like that ?
We realise that Spain is going through a bad time – maybe that’s the reason why this hotel had so few staff who were trying to cope with many guests. A few more staff to help put the smiles back on all their faces maybe?
We still love you Spain and will return, just not to this hotel
(Written on behalf of my parents)
- Official Description (provided by the hotel):
- Located in the well known "Costa del Sol", at the tourist centre of Benalmádena and facing the sea. It's just a few metres away from the harbour. Comfortable rooms with terrace, fully fitted bathroom with hairdryer, satellite TV, security door lock, telephone, fridge, heating, air conditioning and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine. ... more less
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- Also Known As:
- Benalmadena Triton Hotel
- Triton Benalmadena
- Triton Hotel Benalmadena
- Hotel Triton Spain
- Hotel Triton Benalmadena
- Benalmadena Hotel Triton
- Hotel Triton Costa Del Sol
- Hotel Best Triton Benalmadena, Costa Del Sol