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“Fabulous Venue”
Review of Hotel Best Triton

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Hotel Best Triton
Ranked #9 of 45 Hotels in Benalmadena
Certificate of Excellence
Reviewed 14 July 2014

Having just returned back from 2 weeks at The Triton. What can I say other than this hotel is simply fantastic.
I stayed here last year and there is absolutely no change whatsoever. This hotel continuously provides a high level of service and if anything is the selling aspect. It's the Service and Manners of the Staff. From Reception to Maids to Kitchen Staff to Bar Staff. Every single member is well mannered and polite.
The food is fantastic, there is a wide range and plenty as soon as anything gets low it is replenished straight away. I read reports food is bad, people had far to walk, if that's the case then don't sit at one end of the dining lounge to take up the sea views. Sit nearer to the food and make it easier for yourself! Don't make life harder and then pull the hotel down for it.

The hotel boasts many amenities and entertainment although this is Spanish orientated so it's to be expected.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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5  Thank Markedlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 23 July 2014

Dear Guest, It is very rewarding to read that you had an enjoyable holiday experience at our Triton Hotell and we thank you for sharing your feedback on your stay here on TripAdvisor. We love seeing our guests returning year after year and make them feel at home away from home. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for all of us to hear that our guests appreciated their services and attention ; we will certainly not fail to forward your praising comments for their contribution to your wellbeing whilst staying at our hotel. On the other hand, we thank you for pointing out the quality of our buffets. Gastronomy being one of our prime pillars we loved reading your comments on our buffets and are glad you were satisfied with the variety and quality of the dishes on offer. Once again, thank you very much for your visit and for your time; we hope that you had a comfortable journey back home and look forward to welcoming you back in the near future. Warmest Regards. Victor Alonso. Director.

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739 - 745 of 1,839 reviews

Reviewed 13 July 2014

Having just returned home from staying at the triton benalmadena if you have mobility problems this is not the hotel for you we at to use two lifts and walk far to dine you at to wait for ages to get a lift the dinning hall tables so close together you constantly bumped into others themed night every night one choice of soup awful food was always cold one morning sausages was not cooked at all.
To have a shower was very dangerous bath very high to get in and out no slip mats
Rooms clean lovely grounds very noisy

Room Tip: Ask for room over pools less noise
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Jillian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 23 July 2014

Dear Jillian J,
Thank you for your review of your recent stay with us at the Hotel Best Triton.
Moreover, we lament hearing that our buffet offer was not of your liking as it is one of our main strengths, nevertheless we passed your comments to our kitchen staff. On the comment of mobility problems we take note and we like to comment that all touroperators informing about these matter in their catalogues but be assured that we take very seriously your comments, as they provide us the opportunity to improve our services.
Kind regards

Víctor Alonso
Director
Hotel Best Tritón

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Reviewed 11 July 2014

This is a hotel we stay in every year around Easter. First travelled with an elderly mother and have always found it affordable and a great location. Slightly dated and old fashioned but suits retired couples and people happy to people watch and generally chill out.
Some of the rooms are better than others and agree with what others say about rooms on the sunny side being preferable, although in the height of summer I guess it would be nice to have some afternoon shade.
There are plenty of ground floor sitting-around areas to take a book or chat or use your computer and we have been able to access wi-fi in some of the rooms we have been in.
We are not fussy eaters and usually find something to satisfy our hunger in the dining room which can be rather busy in the evening but much more comfortable at lunch time.
Plenty of choice for breakfast as well.
Gardens are lovely and well kept with sun beds (some better than others) and parasols freely available. The pools are in excellent condition and cleaning is much in evidence.
Hotel staff are fairly formal and will sort out any problems.
Overall this is a hotel that will appeal to more mature holidaymakers, the direct access to the prom and the bus stops really close by give plenty of scope for exploring the area.
We will continue visiting for many years to come.

Room Tip: Even numbers have afternoon sun, odd numbers have morning sun.
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  • Stayed: April 2014, travelled as a couple
    • Location
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5  Thank kbmadle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 23 July 2014

Dear Guest, First of all we would like to thank you for choosing our Triton Hotel for your holidays in Benalmádena area and for the time and effort spent to write your kind comments. We are very pleased to read that you enjoyed the majority of the aspects of your stay at our hotel. Reviews like yours are the best reward for our daily efforts to ensure that all guests are fully enjoying their holidays among us. Thank you very much again for making us your choice hotel; we look forward to welcoming you back very soon. Friendly Regards, Victor Alonso. Director.

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Reviewed 9 July 2014

Having just spent 4days at the Best Triton I would say to anyone looking for a nice hotel in Benalmadena don't bother with this one!! The staff are not at all helpful or pleasant no one smiles! The décor in the public rooms and restaurant is very dated, the food in the restaurant is the same everyday and of poor quality. The air-conditioning in our room was very poor the room was very hot, when we complained at reception they did send a man to look at it but he did nothing to improve it. The room was a good size but very dated and although the maid came everyday it was not cleaned properly, no clean sheets and by the end of our stay the floors were very dirty. The only plus is the location overlooking the beach and near the port.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
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2  Thank JEANETTE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 23 July 2014

Dear Jeanette, Thank you for sharing your thoughts about your stay at our Best Hotel Tritón, ; although we sincerely regret reading your disappointment, we are grateful for your comments; it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. The excellent levels of service as well as the kindness of our staff are undoubtedly one of our hotel’s main strengths, and it is with great concern that we have read that you didn’t feel well cared after by members of our waiting staff, please be assured that your comments have been forwarded to the head of department for revision and improvement. We took into account your comment related to the variety and quality of our buffets and passed it on to our Chefs for information and revision; in all our hotels, our Chefs follow a complete menu so as to ensure the possibility to savor many different flavors at every single meal, please accept our apologies if we were not able to satisfy your culinary wishes on this occasion, we commit to do our utmost so as to prevent receiving this kind of feedback in the future. Also, we took good note of your comments related to the needed refurbishment of our hotel and passed them to our central office for revision, we deeply regret your problems with your air conditioning. On the other hand, we thank you for pointing out our superb fantastic overlooking the beach and near the port. We really thank you for your time and despite the issues you have raised following your stay, we hope that our hotel will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards. Victor Alonso Director.

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Reviewed 8 July 2014

Great location, clean basic rooms, food average, lots of nice restaurants nearby, would go again,
No tea and coffee making facilities which we did miss. Staff were a bit miserable and it was really quiet in resort. the beach is quite shelved so in my opinion not suitable for small children.,

Room Tip: ask for high level and ea view, quite alot of the rooms are on the side of the hotel which have awfu...
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  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 23 July 2014

Dear Lorraine W,
Thank you for taking the time & making the effort to post your recent review.
I was surprised to read that my staff were misserable, this is very out of character, please accept my apologies, normally we receive very positive comments about them all. I am sorry that the beach was not to your taste. I do hope to be able to say hello on your next visit.

Víctor Alonso
Director
Hotel Best Tritón

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Reviewed 6 July 2014

I just got back from a 7 day stay at the Triton. My family stays there every year around the same dates. I am giving it a "Very Good" rating, but if you are looking for beach and peace it should be rated "Excellent".
Location: you will not find a better location in this area. It is located right on the long walkway along the beach (you can not get any closer than that). From the pool, a secured gate leads you to the walkway, the beach, and a few restaurants. If you are driving to the hotel, the Triton is located on the main street. There are banks, pharmacies, etc...around the hotel.
Rooms: fantastic large rooms with large bathrooms and a balcony. Just about every room gives you a view of the Mediterranean. The room is equipped with a Tv, a hairdrier, a safe, and a small fridge. The safe is not free...about 25 Euros for 7 days. There is no iron in the room, but you can rent one from the front desk (3 Euros).
Pools: 4 very clean pools. There is a fairly cheap cafe/bar next to the pools. Towels are free, but you need to leave a 10 Euro deposit
Food: the food is very good. Both breakfast and lunch buffets feature dozens of different hot and cold choices. Paella and a few other hot dishes are always offered. The salad bar is great. There is a grill that will make you pancakes and omelets in the morning and burgers, chicken and fish for lunch. Drinks are not included in the lunch buffet.
Guests: this is not a "party" hotel. The hotel is mainly occupied by retirees during the winter and couples and families during the summer. From my experience, I would say 40% are British, 40% German, and 20% Spaniards.
Wi-fi: if you are planning to work from your room...well, think again. The WiFi (which is free!), is very weak through out the hotel. However, there are a few good spots (main lobby, cafeteria, and pool).
Main complaint: 3 doors down from my room, someone left two dirty dishes and a glass on the floor. They were there for 3 days until I called the front desk. They removed them immediately.
Overall the Triton is a great place and I will eventually go back. However, I have a problem with this hotel being a 4-star hotel. It does have all the amenities of a 4-star hotel, but these come at a fee. Since it is very well priced, I will go back and pay the fees for the things I need.

  • Stayed: June 2014, travelled with family
    • Value
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4  Thank Ivan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 22 July 2014

Dear Guest, First of all we wish to thank you for your loyalty and trust towards Hotel Best Tritón. It has been indeed our full pleasure and honour to welcome you back again and we all are already looking forward to your next visit. We are delighted and happy to hear that, once again, you have been pleased with the facilities and services provided by the hotel team. We thank you for pointing out our food offer, room facilities and our prime location, facing the Ocean and with private pools and direct access to the lovely promenade, very close to the Marina. Please, be assured that the improves you mention will be taken in consideration. Thank you again for staying with us and for sharing your travel experience with the online community on Tripadvisor. It will be a real pleasure to welcome you back on your next trip to Benalmádena. Best Regards. Victor Alonso. Director.

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Reviewed 4 July 2014

Just returned from a 2 week holiday at the Triton, 15-29 June. Perfect location, very clean and tidy, beds a little hard but ok. Lots to do in the resort, we found the entertainment a little dated but we were on b&b basis which was ideal. All you need for breakfast then out for evening meal and lots to do. One moan, the rooms have a safe but the hotel charge 2.40 euros per night to use it, come on its part of the room, why charge? all in all a very good holiday at a true 4 star hotel. Will always use it when in Costa Del Sol. Bar outside the back gate very good, buskers stop there regularly.

Room Tip: Ask for main block, even number room third floor or higher. Our room was 326 pool and sea view.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Triton, responded to this reviewResponded 9 July 2014

Dear James H.

Thank you very much for your positive feedback. We like to hear that you enjoyed your stay and had a great time. Your positive comments make us want to improve and they help us to serve you better. Hope to see you soon again at the Best triton Hotel

Regards from Benalmadena

Víctor Alonso
Director
Hotel Best Tritón

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Additional Information about Hotel Best Triton

Address: Avda Antonio Machado 29, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Benalmadena
#6 On the Beach Hotel in Benalmadena
#8 Luxury Hotel in Benalmadena
Price Range: £58 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Best Triton 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the well known "Costa del Sol", at the tourist centre of Benalmádena and facing the sea. It's just a few metres away from the harbour. Comfortable rooms with terrace, fully fitted bathroom with hairdryer, satellite TV, security door lock, telephone, fridge, heating, air conditioning and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine. ... more   less 
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Also Known As:
Benalmadena Triton Hotel
Triton Benalmadena
Triton Hotel Benalmadena
Hotel Triton Spain
Hotel Triton Benalmadena
Benalmadena Hotel Triton
Hotel Triton Costa Del Sol
Hotel Best Triton Benalmadena, Costa Del Sol

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