Was a bit put out to start with as I had emailed requests for a high floor and a quiet room. Got allocated a room right above the reception veranda and almost next to the lift. It didn't make a great start to our holiday. We asked for a move but guess what the hotel was apparently full. It did seem to be all the Spanish that had the decent high up and further down the corridor rooms. It was our only minor gripe of the holiday. Sadly when the veranda cover was put over it our pool view was completely gone and the torrential rain pinging on the metal cover kept us awake. We could also hear the boom boom bass of the entertainment from that floor (floor 3) I will say that not sure I would want that floor in the summer months due to the fact people will congregate on the veranda smoking and chatting until the early hours. Water pressure was also a minor issue. It was very poor. It took about 15 mins to run a very small bath. The shower was also a bit hot and cold but we managed.
Any way like I said the rest of my comments are positive ones. It is very clean and friendly. The hill is not a huge issue just take your time. The room was pristine, large and with adequate facilities. We loved the free WIFI in the room and on the balcony it was a real bonus. The beds were comfy enough. We did take our own pillows. We upgraded our Self catering status to include breakfast. It was 7 euros a day each. A great choice of food and breakfast open until 11am. We had our breakfast as more of a brunch around 10.30. Freshly cooked omelette and pancakes were a real treat. We only saw a bit of the entertainment as we preferred to go out in the evenings. We were impressed with the hotel bar prices. Only 3.70 euros for a draught gaymers cider. Although be aware cider is not included in the happy hour. The hotel shop was good for milk and water but down the hill and turn right there are two large supermarkets. One next to Burger King and a bigger one further up the hill. Unable to comment on the pool, gym and spa facilities as the one day i went to use the indoor pool it was rammed with Spanish kids (think it was there school holidays) so I just went for a walk instead. The treatment area was never open in the 10 days we were there. I wanted a manicure. Found a place called hair port on the main road in the end.
The hotel is a lovely walk away from the main areas with plenty of bars en route. There is a taxi rank up at sunset beach club opposite the hotel or the reception will always call you one if you don,t want a walk.
I would go back to this hotel again (out of season) we had a good time. May be next time we will be allocated a bit higher up???
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- Also Known As:
- Hotel And Spa Benalmadena Palace
- Hotel Benalmadena Palace
- Benalmadena Palace Hotel
- Hotel Palace Benalmadena
- Hotel & Spa Benalmadena Palace Costa Del Sol