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“Quality counts”

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Hotel & Spa Benalmadena Palace
Ranked #5 of 45 Hotels in Benalmadena
Certificate of Excellence
durham england
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Quality counts”
Reviewed 24 February 2014 via mobile

Just back from a weeks holiday to this hotel! As a family we can't speak highly enough of it.The hotels rooms, facilities and cleanliness are excellent but it's the staff that really make this hotel special. My boys Lucas and Flynn loved all the staff at the kids club they made loads of friends and were well looked after, we never saw them and they didn't want to come home. The food was fantastic in both the pool bar and restaurant plenty of choice and the drinks were well priced especially the twice daily happy hour!
The evening entertainment was good starting with the mini disco which involved Ana Laura and Kerry who were excellent and the very funny Patrice! A great guy who always got plenty of laughs especially for his mr and mrs show and bingo games!
The only complaint I have about this hotel is we didn't stay for two weeks!
Looking to book again for next year thanks again to all involved!

Stayed February 2014
Helpful?
Thank blackhill14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (565)
Date | Rating
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English first
Wolcott, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 February 2014

This was our first trip to Costa Del Sol and we could not have asked for a better time! Benalmadena Palace was centrally located within Costa Del Sol. It is about a 1/4 mile to the beach. Rooms are average size but very clean. The bedding could be updated. Food was reasonably priced but average. If you plan to eat there more than 1 day, be sure to pre-buy the meals at the front desk. There is a discount for each meal when you purchase 2 or more days.
The staff at this hotel are amazing. All of them very friendly and helpful. Any issues we had were addressed with a smile. Since it was our first trip to the area, we often asked questions about food, transportaion, markets, etc. They were always willing to help.
The amenities are very good. They have a game room and day care for kids. They have outdoor padle tennis, soccer, and volleyball. They have an indoor facility with a gym, sauna, hot tub, and pool. All kept very well. They also have an outdoor pool. Very nice but too cold in February! Plenty of lounge chairs around the pool and they have a snack bar with food right there. Great place to relax and catch some rays.
The best part of the hotel was for sure Beny's Bar. Again, the staff was incredible. Benji, Amador, Manuel, and of course Simon. From the first night we walked in Simon made us feel right at home. We leaned on him for directions, restaurants, tips, just about everything. He always made time for us. Over the next several days, we met Benji, Amador, and Manuel. Again, all of them going out of there way to get us whatever we needed. I even got the Sangria recipe from Simon! The happy hour is 9-10pm. Buy 1 get 1. Made sure we never missed that. After happy hour, every night is followed by a different show from Flamenco Dancing to singers. I can't say enough good things about it. We always left the bar wanting to come back!
Overall, we had a great trip and would definetly come back!

Room Tip: Pool view rooms have the better views. Can look over the pool and see the Med.
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  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Tony Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 February 2014

We have stayed here on a number of occasions and will return. The staff are all very friendly and helpful. Any queries are dealt with efficiently. The hotel has had a facelift since the last time we stayed and looks very tidy.

The only quibbles are that there is a very limited supply of cooking equipment for self-catering -we always have to ask for more crockery to have enough for the 4 of us (it is always provided cheerfully) and on this visit there were only news channels in English. On previous visits there have been some BBC and ITV channels. It isn't a massive problem but, as it is dark quite early in February, it has been an advantage on previous visits.

Room Tip: Pool view rooms above fourth floor are best for sun.
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  • Stayed February 2014, travelled with family
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Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramsgate, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 February 2014

We have just returned from a week of winter sun at the Benalmadena Palace. Not only were we blessed with blue skies and sunshine, we also received a warm and friendly welcome upon our arrival at the hotel.
All of the staff at the hotel are attentive, welcoming and offer fantastic customer service, everyone made us feel special.
The hotel is well equipped and very clean. We ate at the snack bar and the main restaurant during our stay and the food was delicious and catered well for all of the family. The Benalmadena Palace is a brilliant for children it has a superb (free) kids club, with amazing staff, a games room, mini golf, a playground, organized activities such as archery and rifle shooting and a nightly mini disco.
The indoor pool and spa area is lovely, it is clean and safe. The pool was just the right temperature and didn't get too busy.
We had a one bedroom apartment that was clean and spacious, with a good size balcony overlooking the pool.
Would definitely recommend to friends and family and will return for more winter sun!!

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank Lizzynruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfast
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 February 2014

I've had 3 experiences of this hotel and all of them pleasant. Twice staying in it and once using the facilities as we were staying in a nearby awful hotel wishing we were staying here! At all times the staff in all areas are professional, friendly and very welcoming. The rooms are spotlessly clean and well maintained, as are the communal areas. There is daytime and evening entertainment and if you don't want to join in then there is no pressure. The hotel is at the top of a short steep hill but when you stay you can go through the garage so makes the climb easier, saying that the hill is short and shouldn't be an issue for most people. The food in the bar and restaurant was always top quality and plenty of choice. With an indoor pool, sauna, steamroom, jacuzzi and gym as well as the outdoor pools there is always somewhere too cool off. They also have a gamesroom and park for the children, internet access and a small shop. You are only a short walk to the beach as well as a large supermarket, bars and restaurants. I've stayed in apartments on both sides of the building and whilst you think the outside ones won't be as good as the pool view ones they are, you don't get the sun for the same length of time during the day but you wake up with the most beautiful sea views.

The main town area and marina of Benalmadena is a walk away along the promenade, this was fine for us as there are so many shops, bars etc and you can stay beside the beach nearly the whole way. If you don't want to walk the hotel will happily call you a taxi. There is also a regular bus service and you are close enough to the other Costa towns to explore them as well.

When I think of going back to the Costa del Sol I'd only go to the Benalmadena Palace as I know I'm guaranteed a good stay.

  • Stayed November 2013, travelled with family
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Helpful?
2 Thank holidaygal136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 February 2014

i traveled to this hotel in january 2014 when we arrived we were greeted by a lovley women with a huge smile on her face, she was so nice:) and very helpful, i thought it was going to be freezing but it was actually really hot, if you have children this is an amazing hotel for you they have mini disco every night, the food is amazing, they cater for every culture , and even have a kiddies section, with chicken nuggets, and pizza etc, the rooms are cleaned every single day without fail, the maids are so friendly and always say hello, the spa is beautiful! i went in there everyday in the jacuzzi and swimmiing pool there was also a sauna and steam room which i went in too! there is a burger king near by, down the bank, which is good too! and also a mcdonalds just down the road! .. we went half board, so we had breakfast and evening meal, breakfast they try to cater to everyones needs, they do bacon,sausuages,ashbrowns,pancakes, with chocolate sauce , strawberry sauce! , beans, etc and fresh fruit juice, this hotel is beautiful, and i would go back tommorow! Ignore the bad reviews, you cant please everyone, if you go to this hotel you will love it the only downside, which i can think of is the entertainment at night after the kids club has finished, one night was a bird show? it was soo boring! they really need to take that bird show of, because its not entertaining at all well for me anyway, then they say no pictures during the show, and try to force you to pay after, to make money that really needs to stop!! because people are having pictures with the birds, and not knowing they haft to pay, and they try to force you into buying the picture, which dosent come cheap either,and the reptile show isnt much good either, they also try to force you into buying pictures without telling you that you gotta pay for them!!!! dont be fooled by that :) the best entertainment of the week was nikki rae, as adele, shes amazing! has an amazing voice, but the rest was quite dull really, but its value for money you get what you pay for! at the evening meal, there's a variety of fresh meats, fish, rice everynight, chips everynight, a range of deserts, there was even a chinease one night which was beautiful!, if you walk into benalmenda, go into a bar called bennys bar, i think its called, and theres a cat which is soo cute, :) .. and also order, breaded chicken salad and chips it was lush!! :) overall had a fab time here i WOULD HAPPILY RETURN!! :) =♥=

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
3 Thank jayboo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 18 February 2014

This was our 4th annual stay here in February. Staff were as welcoming as ever, the food was excellent again, the rooms very clean, the staff all work so hard to keep everywhere clean and tidy. He evening entertainment needs improving, but bar staff very good.
Special mention for Monica, Manuel, Jessica and Carmen.
Looking forward to Feb 2015.

Room Tip: Always ask for pool facing, high floor.
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
2 Thank queniborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel & Spa Benalmadena Palace

Property: Hotel & Spa Benalmadena Palace
Address: Camino de Gilabert s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Benalmadena
#5 Luxury Hotel in Benalmadena
#6 Family Hotel in Benalmadena
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel & Spa Benalmadena Palace 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hotel And Spa Benalmadena Palace
Hotel Benalmadena Palace
Benalmadena Palace Hotel
Hotel Palace Benalmadena
Hotel & Spa Benalmadena Palace Costa Del Sol

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