Booked through Easy Jet Holidays. I booked (and paid extra for) a one bedroom apartment as I was travelling with my two sons (17 and 12) When I arrived, and handed in my hotel voucher, I was given a key to room 713. The room was a studio with a sloping roof, double bed, wet sofa, leaking fridge and dirty curtains. I went to reception and explained that this was not what I had booked. I was told that there was no other rooms and “maybe tomorrow” there would be a free room. I had taken a copy of my booking and went back to reception . As I had a copy of room booking, the receptionist apologised, and said there must have been a mistake, he was able to give me a one bedroom apartment, but not, as I had requested, a pool view. He said “you will have to pay some more for a pool view“. I thought I’d paid enough!
It is 8/9 Euro for a taxi to the centre/harbour from the Benalmadena
Also, do not take much money to the pool, I had my purse stolen.
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- Also Known As:
- Hotel And Spa Benalmadena Palace
- Hotel Benalmadena Palace
- Benalmadena Palace Hotel
- Hotel Palace Benalmadena
- Hotel & Spa Benalmadena Palace Costa Del Sol