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“Great Hotel” 4 of 5 bubbles
Review of Best Benalmadena

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Best Benalmadena
Ranked #15 of 45 Hotels in Benalmadena
Aberdeen
Level Contributor
140 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great Hotel”
4 of 5 bubbles Reviewed 3 December 2013

The Staff in this Hotel are really nice - always willing to help
Food was plentiful and tasty
Rooms were very clean and I like the idea of leaving your damp towel in the bath if you need a fresh one but I like to recycle mine by drying it in the back of a chair and using it again at least twice!..................think about the environment

Room Tip: Ask for a sea view when you check in - Booking via a brochure at Travel Agents back home will incur...
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  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Lin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 13 January 2014
Dear customer,
Thanks for posting your comments on this website.
We are very pleased that the hotel staff will prove to excellent, definitely one of the most important aspects of a hotel we is personal as this in direct contact with the client and are responsible for making you feel your best, convey them to the staff your comments and satisfaction.
Best regards

Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,048 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
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  • Danish first
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English first
Norwich UK
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 1 November 2013

I have been visiting the area for many years and always love to try different hotels. I have been to the sister hotel (Siroco) before but it was my first visit here. I always take some of the reviews with a pinch of salt here as I find people expect different things from a hotel depending on what country they are from and particularly which area of the country they are from!

I watched this hotel being built and had always wanted to give it a try. Only thing that had stopped me in the past is the location. Fantastic views of the sea and right next to the beach but if your looking for a hotel right in the centre of things or near the marina, this will be a little of a treck for you. Having said that its only @7 in a taxi, the bus stops right outside and the walk is lovely so no real problems there.

The hotel is lovely, everything you will need for your stay. Our room was spacious, always clean and very well furnished. Bar prices are good for hotels and the food was on a par with 4 star hotels in the area. If you like fine views you will love this place, there is a lounge area that looks out to see and you have a full view up and down the coast area. The dinning room is the same and every morning we had breakfast watching the waves come in and the early morning walkers and runners on the beach.

For a little extra @7 you can use the spa area, would really recommend this. Lovely pools, steam room and sauna all of which can be used without time limits. The citrus pool is especially lovely!

Regarding the reviews on staff I can't fault them. Always dealing with my attempts to speak Spanish and always happy to reply and chat in English. People should remember they are in another country! Would they try and speak another launguage when in England? Only point with this and again only a personal observation, they didn't seem to be as happy and smiley in their work. In customer services a smile goes a long way and leaves a fab impression. Again having said this they were great at their job.

Lastly my room was right next to the lifts (many of them) and we constantly heard the lift bells dinging every time they moved especially first thing in the morning. I can imagine this would not suit many people but with a few sangria's the night before the problem is easily solved!

All in all a fantastic hotel with everything you will need for a great holiday. Would I visit again? Yes very much so. Well done all at the Best Benalmadena.

Room Tip: Away from the lifts and ask for a sea view.
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank gazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 30 November 2013
Dear Guest,

First of all we would like to thank you for your review. We consider our customers´ feedback very important to improve the service of our hotel.
We sincerely hope that we can look forward to welcoming you back to stay with us again in the future and once again would like to thank you for taking time to write this review.


Kind Regards,

Gonzalo Adame
Director
Best Benalmádena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Otley, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

We had a lovely time at this Hotel. Thank you to all the staff. The hotel is right on the sea front but is a good 30 minutes walk into the town centre. The room we had a great room which had a fantastic sea view. The room was cleaned everyday and was spotless. Fresh towels were replaced everyday also. The food was normal all inclusive, we found something to eat every evening there were chefs cooking fresh meat and fish every evening.. We didn't eat lunch we had really lovely cheese and ham toasties and a glass of beer by the pool instead. The bar staff were really friendly and went out of the way to be nice. We met nice people in the hotel lounge every evening whilst we were watching the entertainment. The entertainment was the only let down. We will be thinking of coming back to this hotel next May.

Room Tip: Ask for a high sea view.
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Wendi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 28 October 2013
Dear customer,
Thank you very much for posting your comments, we're happy to hear that you enjoyed your vacation. We will work to enhance the animation. If you have any special request for your next visit in our hotel please contact us before.
Hopefully we meet again on your next holiday

Best regards

Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtownabbey, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

stayed in this hotel.for 1 week sept 16th very clean, staff are helpful food wasgood as any
spanish hotels entertement was good and suited all ages we used travel republic and had no
promlems hotel on a slight incline bus stop outside front hope to return

Room Tip: ask for sea view
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bluebear83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 28 October 2013
Dear customer,
Thanks for posting your comment on this website and trusting in Best hotels to enjoy your holidays.

Best regards

Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

we were party of four senior citizens. had a lovely week in this hotel. we found the staff some of the most pleasant we have had in many of the spanish hotels we have stayed in. special thankyou to the bar staff who worked hard and were always pleasant. toni on reception was brill. the down side was the horrific smell in our bathroom, sewage smell, not helped by the fact the extractor did not work. Apart from the smell in the bathroom, the room was lovely, on the 1oth floor with sea view. the food was okay, but did not have breakfast very often as we prefered having toasties and coffee outside at the pool. have previously stayed nearer the centre, but found the location more to our liking with easy access if we wanted into town, good bus service outside hotel or taxi for approx 7 or 8 euroes to marina..Pool could be larger.

Room Tip: request sea view on higher floor
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mallex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 26 October 2013
Dear customer,
Thank you very much for posting your comment on tripadvisor, we are glad to know that you and your family enjoyed a wonderful week, I will forward your appreciation to the staff and especially Toni from reception.
Concerning the problem with the smell, you notice the reception of this problem and in case that they havent been able to fix it, I apologize for them.
Best regards”

Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

Just returned today from a weeks stay at this excellent hotel. Room very clean and spacious with linen changed frequently. Staff always helpful and smiles were always returned. I counted at least 6 different nationalities in the hotel and the staff cannot possibly be expected to speak all languages. I found all staff very helpful and pleasant. Thankfully hotel is at the opposite end of Benalmadena from the nightlife so you can have peaceful nights sleep if that's what you want. Will certainly go back if going to costa del sol.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Winifred J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 26 October 2013
Dear customer,
Thank you very much for posting your comment on this website, we are pleased to hear that you enjoyed your holiday, we will continue working very hard so that when you return you will enjoy them equally.
Best regards”

Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

Stayed one week at Best Benalmadena in September. It was our first visit to Costa del Sol. We had a spacious room on the eighth floor, with a spectacular seaview from the balcony. Staff were courteous and helpful. A special thanks to Toni with all his help to our numerous enquiries. Food was good, plenty of selection. Convenient bus stop close to hotel gets you to destinations easily. Bus 110 brings you directly to Malaga city centre. Also, bus 128 brings you directly to airport. Would recommend this hotel.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Director Hotel at Best Benalmadena, responded to this review, 19 October 2013
Dear customer,
Thanks for posting your comment and share your experience with us all. We are very happy to know that everything was perfect on vacation and our hotel recommended. Informs to Toni their thanks.
Best regards”


Gonzalo Adame
Director
Best Benalmádena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Benalmadena

Property: Best Benalmadena
Address: Avenida del Sol, s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Benalmadena
#11 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Benalmadena 4*
Number of rooms: 280
Official Description (provided by the hotel):
Located directly at Benalmádena Coast, facing the sea and just a few minutes walk from the golf courses around the area. Comfortable rooms with sea view balconies, fully fitted bathroom with hairdryer, satellite TV, security door lock, fridge, heating, air conditioning, internet and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine. Swimming pool for adults and children, outdoor jacuzzi, garden and gym. Day and night entertainment program. Optional services: Parking, Spa, massages,hairdresser’s beauty salon, gift shop and meeting room. ... more   less 
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Also Known As:
Benalmadena Best Hotel
Best Benalmadena Costa Del Sol

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