Majority of reception staff were extremely helpful and attentive, in particular the 2 males working together late afternoons. (Sorry, didn't get their names..)
Rooms are very good, having been recently refurbished, and in particular, the beds are excellent, with top marks for comfort. Unfortunately there appears to be a general problem with the heating/AC in the rooms, with many customers having problems with their rooms being too hot and unaware how to fix the problem. Many open the balcony doors for fresh air but then encounter the street noise.
Might help if the were instructions for use on the wall beside the controls ??
The food was of a high standard with an incredible variety, perhaps even too much to choose from. A lesser variety would reduce what must inevitably be a massive amount of wastage and would perhaps permit them better quality - not that the quality provided is of a low grade in any way whatsoever. In addition to the hot buffet, there is also an incredible choice available at the Tapas Corner.
The location of the Hotel Riviera could not be better with bars, restaurants and bus stops all immediately available nearby.
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- Also Known As:
- Hotel Riviera Benalmadena
- TUI Sensimar Riviera By MedPlaya Benalmadena, Costa Del Sol