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“First time On The Costa”

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TUI Sensimar Riviera by MedPlaya
Ranked #4 of 45 Hotels in Benalmadena
Certificate of Excellence
Benalmadena
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“First time On The Costa”
Reviewed 18 August 2014

Not my first time, but the other 'alfs. Picked at random and overall have to say we were not dissapointed. Rooms, service, double glazing and overall Hotel good. The food was solid but unadventurous. As more than one person has said, the entertainment was a bit dire. After the first night e didn't stay in past 9.00 at all, instead we found a bar with live music just across the road. Despite the problems there is a good chance we will be back there again next year.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank guthroth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (775)
Date | Rating
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English first
Caernarfon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2014

No complaints about anything regarding the hotel or it's staff. Ideal position in the resort and really friendly staff. The restaurant is bright and uncluttered and plenty of variety in the food offered. The A La Carte option is a pleasant change and experience.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank JonesLlanrug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vandamed, Guest Relations at TUI Sensimar Riviera by MedPlaya, responded to this review, 19 August 2014
Dear JonesLlanrug,

Thank you for choosing Hotel Riviera and for sharing your comment on your recent stay with us. We are pleased to hear that the hotel fulfilled your expectations and we hope to welcome and serve you on another occasion.

Kind regards,

Vanda
Guest Relations Medplaya Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, Scotland, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 August 2014

very good hotel, right beside the beach, nice pool, food was above expectations,5 mins fom the marina so handy for everything. only downside was the entertainment was so bad it was funny at times but you really need to leave the hotel for entertainment as its dreadful. but we never went for that anyway and found our own out in the town.

Room Tip: i would say most rooms have some sort of view
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vandamed, Guest Relations at TUI Sensimar Riviera by MedPlaya, responded to this review, 18 August 2014
Dear Chris B,

Thanks for choosing Hotel Riviera and for sharing your comment on your recent stay with us. We are delighted to hear you spent a good time in Benalmádena and we hope to welcome you again on another occasion.

Kind regards,

Vanda
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 August 2014

thompson's couples.
just stayed for 10 days, superior room. 7th. floor, sea view.
good dining room for breakfast, dinner left a little to be desired, never stayed in a 4* hotel with such a low dress standard for the dining room, t-shirts, jeans, and flip flops for men at dinner???
the in house entertainment was something like the curate's egg, good in places, the thursday night (our last) was the best with a quality male singer, whilst some of the others were a little poor tbh.
the overall evening entertainment within the resort drove you into the hotel on an evening, and whilst benalmedina is attractive during the day, it offers very little at night.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
7 Thank dave c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2014

Just returned from 11 days at this hotel. Although the hotel has undergone a makeover since our last visit 6 years ago, some elements have declined. The rooms were very well appointed with soundproof double glazing (needed for the exceptionally noisy main road location) as was the entertainment lounge and restaurant but the poor entertainment program and the extremely high costs of using the indoor pool and jacuzzi (previously free to guests) were a letdown. Most disappointing of all was the poor quality food, either luke warm or re-heated several times from the look of it, empty turines not replaced even at the busiest times and limited choices were a constant cause of annoyance. Show cooking consisted of a chef cooking one item at a time with queues of guests having to wait up to 10 minutes to be served.
Also the strict long trousers for gents dress code was a farce when women were allowed to wear little more than underwear.
Pros: great beachfront location, ample sun-lounging areas, well appointed rooms, comfortable seating in bar and restaurant.
Cons: Additional costs for indoor pool and jacuzzi, poor food, cleanliness of rooms, gents dress code.

Room Tip: Sea view rooms are quieter but incur extra costs.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
6 Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 August 2014

The rooms are lovely and big and the bed is huge and very comfortable. We were lucky and got a room with a balcony overlooking the pool area. You can upgrade for an extra cost to a sea view room, but we were happy with our room. The pool area is lovely and the pool is nice and big, although they could have done with a few more umbrellas, as these tended to get snapped up early. It's a short walk down some steps through the hotel garden area to the beach and the promenade, from there you can walk to the marina easily. There's also a bus stop outside the hotel which will take you to the new town and also the lovely old town.
The food was ok, not quite as good as we were hoping it to be. The breakfasts were a bit greasy and the dinners were a little bland, although there was a good choice of foods.
Overall we really enjoyed our stay and the staff were very helpful and friendly!

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank EmmabeeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vandamed, Guest Relations at TUI Sensimar Riviera by MedPlaya, responded to this review, 14 August 2014
Dear EmmabeeUK,

Thanks for choosing Medplaya Hotel Riviera and for taking the time to write a comment on your recent stay at the hotel. We are happy to receive your positive feedback, knowing that the hotel met your expectation is our highest reward.
Thanks for being our guest and for reviewing Hotel Riviera and we hope to welcome you back again in the near future.

Kind regards,

Vanda
Guest Relations Medplaya Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level 6 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 11 August 2014

Stayed for 10 days with my daughter on a last minute deal. Not a particularly good view from the room (overlooked the activities area) but not too worried as we are not 'balcony sitters'. Excellent double glazing, blocked all road noise, and very quiet, efficient air conditioning. Good area around pool for sun bathing and guests are advised at the welcome meeting not to reserve sun loungers although there was always a hardy group that 'bagged' loungers overlooking the promenade. Grassed areas also for sun bathing. Good selection of food in the restaurant with the usual hot & cold meals plus the tapas corner. My only disappointment was the coffee at the terrace and main bar wasn't very nice at all IMO and this could easily be improved by installing a proper coffee machine, not just a filter jug plus hot milk. Tea & coffee making in rooms was welcome. Flat screen tvs, good size twin beds, walk in shower and double sinks in bathrooms. Promenade walk to the marina and beyond, steps down to beach. Although we didn't need disabled access, a gentleman using the slopes to push a wheelchair found some of them very steep and needed help going up and down, especially into the dining room. Guests are able to have one meal per week in the a la carte restaurant. Towels can be hired for 20 euros deposit. Safe hire 3 euros per day. Evening entertainment a bit hit & miss, but don't miss the tribute to Motown (3 guys that can sing!!) and the Gauchos, brilliant!! All round good, relaxing holiday but would definitely explore the surrounding area next time.

Room Tip: 224 overlooked the activities area, literally on the same level. Higher floors have either sun in th...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank BossEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TUI Sensimar Riviera by MedPlaya

Property: TUI Sensimar Riviera by MedPlaya
Address: Avda Antonio Machado 49, 29630, Benalmadena, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Spa Swimming Pool
Hotel Style:
#1 Spa Hotel in Benalmadena
#4 On the Beach Hotel in Benalmadena
#4 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): ££
Hotel Class:4 star — TUI Sensimar Riviera by MedPlaya 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Hotel Riviera Benalmadena
TUI Sensimar Riviera By MedPlaya Benalmadena, Costa Del Sol

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