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“Excellent in every way”

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Hotel Mac Puerto Marina Benalmadena
Ranked #6 of 45 Hotels in Benalmadena
Certificate of Excellence
Alloa
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Excellent in every way”
Reviewed 5 May 2013

Just returned from a weeks' stay and have to agree with all the positive comments, found all staff from cleaners to reception to waiting staff to be genuinely pleasant,hardworking and more than helpful, special mention to Bili in the dining room who made our dining experiences memorable with his cheerful disposition as well as his excellent waiting skills. We stayed on a half board basis and found both the quality of Breakfast and Evening Dinner to be of an equally high standard and having previously read some negative views you sometimes wonder what people expect from a hotel that offers buffet style dining. We liked the fact that restaurant drinks were paid for at the end of our stay as this allowed the waiting staff to do what they are good at. The hotel boasts an excellent location with a two minute walk to both the promenade and the Marina which we also found excellent for a bit of afternoon lunch or a drink or two with a bit of people watching thrown in.In summary would strongly recommend to couples looking to stay in a good quality 4 star hotel that this was the place for them and we will defo be returning

Room Tip: Pool view rooms enjoy a side sea view
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  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Alloasfinest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 7 May 2013
Thank you very much for your review. We hope to welcome you back soon.
Kind regards
Rafael Alvarez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Northern Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 May 2013

Just returned from 5 days at this Hotel.
Excellent. Went with my mum for her birthday. They gave us complimentary drink in mini bar, upgraded us to bigger room, Surprised my mum in Dinner with complimentary Cava & signed birthday card. Could not of wanted anything more.
Staff friendly & helpful - always. Restaurant - we where 2nd sitting 8.15pm - brilliant - breakfast - super.
Other guests we met were all friendly& happy.
Didnt want to come home. - But diffo will return. Thanks Mac Puerto Marina - Well Done.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
3 Thank chips123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 8 May 2013
Thank you very much for your review.
We look forward to welcome you back soon at our hotel.
Kind regards
Rafael Alvarez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 May 2013

The hotel is right on the edge of the once splendid marina which has now slipped into disrepair with boarded up and scruffy units throughout. Add to this the hawkers outside every shop and bar and this once superb attraction is a sad relic of the downturn in Benalmadenas fortunes as a tourist resort.
The hotel itself is good and the staff all keen and friendly. Welcome drink on arrival, free beers and soft drinks in the mini bar (although they aren't replenished) all gave a good impression. The hotel pool and main bars are good places to hang out and not too expensive, beer 3 euro and a huge glass of mine 2 euro.
The pool is small although we weren't interested in going in as it was quite cold when we were there. There are lots of sunbeds and free mattresses available to make then a bit more comfy. Breakfast was good, nothing more nothing less. Lots of golfers in the hotel and everything pretty civilised.
Tiny wafer thin pillows (like many foreign hotels) but spares delivered to our room as soon as we asked for them.
If you want to get away from the marina there are lots of places to go, loads of bars and restaurants on the prom walking towards Torremolinos and loads the other way walking to Benlamadena.

Room Tip: We had room 378 which overlooks the pool but on the non sunny side.
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  • Stayed April 2013, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steviec1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 3 May 2013
Thank you for the review.
We are glad to hear you enjoyed your stay at hotel Puerto Marina and hope to welcome you back soon.
Kind regards
Rafael Alvarez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2013

I think I should start by saying that the location of this hotel is excellent and it was the main reason we wanted to give it a go. There are numerous shops, bars and restaurants within a comfortable walk away and of course the lovely beach and fantastic promenade are just outside. The hotel itself is very nice and a very respectable sort of place. Good staff, good rooms and very good food is offered. The nightly entertainment is a little dated but nice to sit and listen to for a while with a drink after dinner. Although we had our evening meals included, which were very good indeed, one night we treated ourselves to a restaurant we had seen outside called El Mero. They serve fantastic fish and seafood and even the homemade deserts were delicious. Worth a look if you like fish. All in all a good hotel in a good area and a safe bet if you are looking for a nice, quiet hotel near the sea.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank Nancy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 2 May 2013
Many thanks for your review!
We glad to find out you enjoyed your stay at our Mac Puerto Marina.
We are looking forward to having you with us again soon.
Kind regards

Rafael Alvarez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballymena, Northern Ireland, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2013

The location and rooms were very good.
Breakfasts were good but evening meals were of variable quality.
The diningroom seemed to be understaffed and overworked.
This led to delays in replacing food
In spite of this they were very friendly and helpful.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 29 May 2013
Thank you for your review. We appreciate your comment and have taken note to look into it. We are glad to hear that you have had a good stay at our hotel, and encourage you to make a new visit soon.
Kind regards
Rafael Alvarez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 29 April 2013

Stayed for the 2nd time in April this year. Fantastic hot weather made the holiday complete. Had a four night stay and was given a lovely room overlooking the pool. Last time we were overlooking the square on a lower floor and it was very noisy. Stayed half board, the breakfasts were fab, loads to choose from, and coffee in pots as we like it (much better than queing at a machine and carrying it around). Evening meals were not great, they were ok but we've had better, ate out for two nights of four as there are some lovely places to try nearby. Staff could not have been more helpful, nothing was any trouble and they worked very hard with a smile. Pool bar was good but no food menu for snacks, although there was one at reception (strange). Perhaps there was one we didn't find. We just ate out at lunchtime and stretched our legs. Room was spacious and very comfortable. Didn't hear a sound all night except for noisy guests getting ready to go home in high heels at 4am clomping around for an hour (some people are so stupid!). Such a relief to hear them wheeling their cases away..... Didn't stay in to see entertainment so cannot comment. A lovely stay in the best hotel we've found in Benalmadena.

Room Tip: Middle roooms are quieter.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Melissajane8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 29 May 2013
Dear guest, many thanks for the review. We appreciate your comments as they help us in our constant aim to improve and we will take good note. We are glad to hear that you enjoyed your stay and hope to have you with us very soon again.
Best regards
Rafael Alvarez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lee-on-the-Solent, United Kingdom
2 reviews
Reviewed 28 April 2013

So looking forward to our break, we didn't get away last year so this was badly needed. Reception was speedy and the room was big, clean with welcome drinks too a good start. We were there on a bed and breakfast deal and found it suited us. Meals in the big restaurant were buffet style and the fresh bread and rolls at breakfast were really good. Everything was a higher standard than we expected for the price we paid. Maids cleaned and replenished everyday. The pool and area is roomy so theres always space to sunbath. We really relaxed and kicked back and could recommend this holiday to anyone.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Mac Puerto Marina Benalmadena, responded to this review, 29 May 2013
Many thanks for this kind review. We are pleased to hear you enjoyed your stay and hope to welcome you back again soon.
Kind regards
Rafael Alvarez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mac Puerto Marina Benalmadena

Property: Hotel Mac Puerto Marina Benalmadena
Address: Avenida Del Puerto Deportivo S/N, 29630, Benalmadena, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Benalmadena
#4 Family Hotel in Benalmadena
#5 On the Beach Hotel in Benalmadena
#6 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Mac Puerto Marina Benalmadena 4*
Number of rooms: 272
Official Description (provided by the hotel):
The beachfront 4-star hotel Mac Puerto Marina Benalmadena, with free WiFi, is located on the beach front and next to the marina, with its lively atmosphere and night life.The Malaga airport is also less than half an hour's drive away.This 4* hotel is ideal for breaks for couples in the Costa del Sol, offering 272 large rooms with terrace. The area of Benalmadena offers also the possibility to practice sport such as tennis, horse riding, bike renting, squash, aquatic sports, etc, but it is also well known for the 10 golf courses in the area. ... more   less 
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Also Known As:
Riu Puerto Marina Benalmadena
Hotel Mac Puerto Marina Benalmadena Costa Del Sol

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