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“Lovely surprise”

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Hotel Mac Puerto Marina Benalmadena
Ranked #7 of 45 Hotels in Benalmadena
Certificate of Excellence
Reviewed 2 May 2014

Had a three night break in this lovely hotel and wished I could have stayed for longer. When I booked the hotel I was looking for somewhere close to the Marina but at a reasonable price and I was really pleasantly surprised to find that it was indeed in an excellent location. We got the train from the airport which took about 20 mins and cost 2 Euros then walked to the hotel, which in hind sight, and although it was a lovely walk, we should have perhaps have got one of the many taxis. On arrival we were met with a very welcome glass of champagne and a quick and easy check in procedure by a friendly member of staff.The room was really clean, very spacious and extremely comfortable. The pool area was lovely and clean with a bar and sun bed service. The public areas were all nicely decorated and clean and the bar was spacious with a different act on every night. The dining room was large with plenty of room, two sittings each night and the food was plentiful, lots of choices and delicious. I would definitely stay at this hotel again and have no hesitation in recommending it to others.

  • Stayed: April 2014, travelled with friends
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Thank antswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 7 May 2014

On behalf of the staff and myself I would like to thank you very much for taking the time to share this brilliant review with us. We are very happy that you have enjoyed your break at Mac Puerto Marina and are grateful for the nice comments about the staff, food, cleanliness and hotel in general.

We are looking forward to your next visit.

Kind regards,

Rafael Álvarez
Hotel manager

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855 - 861 of 1,931 reviews

Reviewed 1 May 2014

Just got back from 3 nights at this Hotel. What a great location. Right in the square just behind the Marina with the boats and vast amout of bars and restaurants. Within easy walk of everything you need. We had a half board booking. What a great selection and quality was superb. You would have to be very fussy not to find something you can't enjoy.
Poolside very large and although pool cold in April it didn't stop the enjoyment. Lots of loungers to go round.
Rooms great size and very clean and well maintained. Reception had lots of staff who were helpful with any needs we had. Large luggage room to leave our belongings before we left. €25 (euro) taxi ride each way from Airport.
Would highly recommend a stay here.

Room Tip: Group I travelled with had rooms in all areas. No problems. Our room 171 was on ground floor with ba...
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  • Stayed: April 2014, travelled with friends
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Thank PacoLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 7 May 2014

We are grateful for your wonderful review and are glad to hear that you have had a nice stay with us at Mac Puerto Marina. We also truly appreciate the positive feedback about the food, pool area, cleanliness and staff. Thank you very much for recommending us.

We are looking forward to seeing you again next year.

Kindest regards,

Rafael Álvarez
Hotel manager

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Reviewed 1 May 2014

stayed for six nights over the easter period with my daughter, Hotel is a great location with easy access to lovely beaches and the marina . Pool area ok but pool not very big, not a problem with the beach being so close. The rooms were ok. I requested a high , quiet room with matress toppers if possible. I didn,t get anything I requested lol.we were in room 203 just above and left of the reception and overlooking the entrance to the hotel. Terrible room, so noisy, the patio door rattled all night and the noise from the street meant we were constantly woken up.All we could hear all night was slamming doors. On our last night we were woken at 2.00am by lots of shouting so bad i went out the room to see what was going on, only to find the reception had , people arguing with police and security, never experienced this before in a 4 star. food ok, staff great, entertainment rubbish lol. Would not go back as far to noisy but great for stags hens etc

  • Stayed: April 2014, travelled with friends
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3  Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 7 May 2014

Thank you for your kind review. We are sorry to hear that you have not fully enjoyed your stay with us and have taken note of your overall comments, which I am sure will help us to solve some of the points mentioned and offer our guests improved service.
In relation to the stag parties we would like to comment you that we were not aware of this particular event, which was a general repeted experience for most hotels on the Costa del Sol during that particular weekend. We most certainly don't want to be regarded as an apt/ ideal hotel for these type of parties, on the contrary, we will try our best to avoid similar situations in the future.

Thank you again for the helpful feedback.

Best regards,

Rafael Álvarez
Hotel manager

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Reviewed 29 April 2014

Just returned after four lovely days in Benalmadena. Went with my husband and another couple to celebrate our friends birthday. The hotel is everything that has been described in previous reviews. On arrival we were greeted at reception by a very friendly receptionist who offered us a glass of champagne. Our room was spacious and spotlessly clean as was the rest of the hotel. We were booked in for bed and breakfast and at breakfast there was plenty of choice. The position of the hotel is great being close to the beach and the marina where there are lots of bars and good restaurants. The weather was fantastic for the time of year and we will certainly be returning hopefully in the not too distant future.

Room Tip: We had a room overlooking the pool and terrace. Only there for four days so we didn't use the ba...
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  • Stayed: April 2014, travelled as a couple
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Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 1 May 2014

First of all we would like to thank you very much for choosing our hotel and for the pleasant review of your Mac experience. We really appreciate the nice comments about the rooms, cleanliness and breakfast. It is always motivating to receive positive feedback, helping us to maintain the standards and good service towards our guests.

We look forward to your next stay with us.

Rafael Álvarez
Hotel manager

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Reviewed 28 April 2014

Lovely and clean hotel in great position at the marina and just a few steps away from the beach. No tea/coffee facilities in the room but the fridge is stocked with free refreshments... 2 beer, 2 water and 2 soft drinks....nice touch.
First time we had been on half board. Buffets at breakfast and dinner. Great choices at breakfast and incredible choices at dinner...nothing repeated during the four nights and sooo difficult to decide with delicacies such as smoked salmon and caviar available. Found all staff from reception to maids to waiters very friendly.
Only negatives would be :-
that with the angle the hotel sits only 50% of rooms get any sun. We were lucky with a room just above the main door and we got the sun on our balcony from mid morning till about 1800.
and that the towels need to be replaced having reached the end of their lifespan and are now so thin.
Would we return..you bet we would..one of the best hotels we have stayed in on Costa del Sol.

  • Stayed: April 2014, travelled as a couple
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2  Thank Ledgie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 1 May 2014

Thank you very much for your wonderful review, we are delighted to hear that you have had a fantastic stay with us at Mac Puerto Marina. It is very nice to hear the positive comments on the food and the staff and we are really honoured to be amongst the best hotels you have stayed at on the Costa del Sol.

Hopefully we can greet you again next year.

Kind regards,

Rafael Álvarez
Hotel manager

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Reviewed 27 April 2014

Me and my Mother visited this hotel last week for 5 nights. We had a room with a pool view (lateral sea view), however because of the positioning and shape of the building our balcony didn't get any sun at any point in the day. For this reason I would not recommend that anyone pays extra for this.
Room was spotless as was the rest of the hotel however, I agree towels were very poor quality and the furnishings etc very dated. Wifi in the the room as well as around the pool is a great bonus! Air conditioning was very poor, it is only April and with the aircon on full over night we were still uncomfortably warm. Dread to think what it would be like in summer.
Food... I have never been half board before and maybe my expectations were too high, however, I don't feel warm/hot food is too much to ask for.There is a lot of choice but everything is very greasy/ fried. Desserts very synthetic, like an iceland selection box.
Entertainment... very poor. Few old fashioned singers, the atmosphere in the bar at night is dead.
Majority of staff were absolutely lovely, very polite and couldn't do enough for you, however the reception staff seemed to lack this and were really quite rude.
On our third day of the holiday 2 groups stag's arrived, totalling about 40 people. They were incredibly loud, chanting offensive songs, verbally assaulting the bar staff, fighting with each other, openly making fun of older people around the swimming pool... and generally making the the whole hotel a horrible place to be. It was intimidating and ruined the whole atmosphere. The hotel the next few nights whilst they were there felt more like university halls of residence rather than a 4 star hotel when they were arriving back from there night out in the early hours of the morning.
Location is amazing... as everyone else has commented.
Would not go back to this hotel.

  • Stayed: April 2014, travelled with family
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4  Thank Georgie2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 1 May 2014

Thank you for taking the time to share your experience at Mac Puerto Marina with us. We are very sorry to hear that you were not overall convinced with the services offered but we equally appreciate the nice feedback on the cleanliness, Wifi and staff. Of course we have taken all your comments into consideration which we are sure will help us to continue our strive for perfection in order to avoid any discontent amongst our guests.

Best regards,

Rafael Álvarez
Hotel manager

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Reviewed 26 April 2014

Best hotel I´ve stayed it in a long time. Went with my boyfriend and thought everything was very nice and super clean. The room was great with a balcony to sit on and fridge with drinks. The buffet was amazing! Really pigged out and thought breakfast was the best meal. The staff are nice and there was a good mix of other people like families,couples and a few oldies. Beach is right on the doorstep and there are some cheap good fish restaurants all along the beach walk but we never tried any due to having the meals at the hotel included. The area is clean and safe and I would go back here no problem.

  • Stayed: April 2014, travelled with friends
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Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Manager at Hotel Mac Puerto Marina Benalmadena, responded to this reviewResponded 1 May 2014

We are truly grateful for your kind review and are very happy that you have spent a wonderful holiday at Mac Puerto Marina. Of course we are honoured that you consider our hotel as one of the best you have stayed at and really appreciate your positive feedback on the cleanliness, rooms, food and staff.

We are looking forward to seeing you again next year.

Kindest regards,

Rafael Álvarez
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mac Puerto Marina Benalmadena

Address: Avenida Del Puerto Deportivo S/N, 29630, Benalmadena, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Benalmadena
#4 Family Hotel in Benalmadena
#5 On the Beach Hotel in Benalmadena
#6 Luxury Hotel in Benalmadena
Price Range: £61 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mac Puerto Marina Benalmadena 4*
Number of rooms: 272
Official Description (provided by the hotel):
The beachfront 4-star hotel Mac Puerto Marina Benalmadena, with free WiFi, is located on the beach front and next to the marina, with its lively atmosphere and night life.The Malaga airport is also less than half an hour's drive away.This 4* hotel is ideal for breaks for couples in the Costa del Sol, offering 272 large rooms with terrace. The area of Benalmadena offers also the possibility to practice sport such as tennis, horse riding, bike renting, squash, aquatic sports, etc, but it is also well known for the 10 golf courses in the area. ... more   less 
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Also Known As:
Riu Puerto Marina Benalmadena
Hotel Mac Puerto Marina Benalmadena Costa Del Sol

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