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Review of Las Arenas Hotel

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Las Arenas Hotel
Ranked #2 of 45 Hotels in Benalmadena
Certificate of Excellence
Reviewed 29 June 2014

Decided on an independent stay for our second visit. Glad we did !. Booked flight separate with Jet2. jumped on train on arrival 2 euro, taxi 6 euro from Aroyo to L.A. no more than 30 minutes. Arrived early for check in, but a short wait and our room was available. Everything we had requested. Front desk superb !. Muchas Gracias. A comfortable room with a great view over Bil Bil. Good to see so many familiar faces among the staff who do a great job. Food plentiful and varied, something for all. Age group mostly seniors but that also guarantees a good nights sleep after enjoying the resort to the full. Will return again. Steve & Sharon

Room Tip: My tip is to follow Trip Advisor and make an informed judgement, not failed me yet. Pool facing roo...
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  • Stayed: June 2014, travelled with friends
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1  Thank Reebok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 30 June 2014

Thank you so much for your fantastic review!! We are very happy to hear that it was a great experience for you. Thank you for choosing us to spend your holiday and we hope that you come back and enjoy once again all of our services!!

We can´t wait to welcome you back!

Sincerely yours,

Lucía Arruti
Marketing Dptm.

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1,165 - 1,171 of 2,073 reviews

Reviewed 28 June 2014

we have just returned from our 4th visit at this hotel . Why do we keep returning ? Well the hotel is well positioned just across road from the beach with an easier walk to marina and park. Bus stops handy and you can take the local bus to a number of places .The hotel is very well managed all the staff are a credit to the hotel. Staff on reception are friendly and helpful ,cleaning is of a high standard ,the restaurant is very well managed ,a special thanks to Manuel the head waiter who is very organised and professional. Food choice is very good particularly at breakfast and the variety of fresh fruit at evening meals . Many guests including us keep returning to this hotel and it is easy to see why . Hopefully we will return in the near future.

  • Stayed: June 2014, travelled as a couple
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1  Thank sharonq817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 30 June 2014

Many thanks for taking the time to write such a positive and complimentary review about your stay at our hotel Las Arenas.

Your compliments of our Hotel Las Arenas are greatly appreciated. We work diligently to offer the best possible service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff, food and cleanliness are very precious to us.

Our best satisfaction is knowing that our guests have enjoyed their stay with us and that they are looking forward to visit us again.

Best Regards.

Lucía Arruti
Marketing Dptm.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

brilliant hotel ..top marks for a well run hotel.our second visit, and it didn,t dissapoint. my only gripe,ididnt think the food was as good as my first visit,esp the evening meal ,never hot..but will be back next year.keep up the good work

Room Tip: be down early if you want a certain sunbed
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  • Stayed: June 2014, travelled as a couple
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1  Thank kayecupoftea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 26 June 2014

Thank you very much for sharing your opinion about Hotel Las Arenas with us. It is gratifying to know that you have enjoyed the vacations.

We take note about your comment of the food.

We are ever so grateful that you have shared your impressions with us and we just cannot wait to see you back again.

Best Regards.

Lucía Arruti
Marketing Dptm.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

This is our second trip to this hotel and it was lovely as usual. The staff are just so nice and friendly., There is lovely bar area and seating outside as well. as alan r said its got no faults. stayed for 2 weeks from the first of june . we were on the 7th floor so there was no noise except for the birds singing and who doesnt like to hear that. hotel is clean and comfy and if you need anything just ask reception they are always willing to help from an early morning call to early breakfast.

Room Tip: Higher rooms are best wouldnt want a lower floor just in case there was to much noise.
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  • Stayed: June 2014, travelled as a couple
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2  Thank benjie2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 25 June 2014

I would like to thank you for your lovely comments regarding your stay with us.

We are so delighted that overall you had a fantastic holiday and you cannot fault it at all, that is the best compliment for a Hotel.

We hope you will give us the pleasure of hosting you again on your next visit to Benalmádena.

Sincerely yours,

Lucía Arruti
Marketing Dptm.

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Reviewed 24 June 2014

hotel stopless very clean everwhere but the food? by the the time we got breakfast dinner to the table it was cold! so most days we left more than we ate! the last 2 days of stay we went to local cafes

  • Stayed: June 2014, travelled as a couple
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1  Thank andythegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 25 June 2014

Thank you for the review and I am sorry that you seemed to be a bit disappointed. I can assure you that we take all reviews very seriously and your negative comment is noted. Thank you also for the positive comment which was much appreciated.

We look forward to being able to welcome you again in order to reach your complete satisfaction.

Best Regards.

Lucía Arruti
Marketing Dptm.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

this was our first visit in ten ears to the resort of benalmadena we decided to book as usual at the last minute and we chose las arenas we stayed in room 707 for 11 nights from 23 june 2014 the hotel was really clean bed linen was changed daily along with towels. the rooms were quite well furnished but not many English channels on tv no bbc/itv etc. the restaurant had quite a good choice of food with friendly staff throughout the hotel the resort was quieter than expected not much nightlife but when we realised that we just settled in and enjoyed our holiday the walk along the prom was good and you can stroll along right into torremolinos

  • Stayed: June 2014, travelled as a couple
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5  Thank BRIAN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 25 June 2014

Thank you for taking the time to share your positive feedback on TripAdvisor following your recent stay with us here at the Hotel Las Arenas.

We are thrilled to hear that you enjoyed your stay with us. We strive to provide uncompromising service to all our guests and we were specially delighted to hear that you experienced this first hand.

We sincerely hope that we will have the honor to host you again in a near future.

Best Regards.

Lucía Arruti
Marketing Dptm.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

stayed from the 8 june spent 11 nights here we were given room 227 the same as last time we stayed here.we got a poolveiw which is great as you get the sun most of the day,so lets look at the negative's first oooo there are none. positive's well the staff are friendly, hard working, very attentive and always have a smile on there faces. The cleaners do a fantastic job making sure the hotel and your rooms are spotless,reception staff very polite and friendly, kitchen staff never stop to make your restaurant experience a good one and the bar and waiting on staff doing a great job making sure you did'nt have to keep getting up for your drinks.not to forget danni the thomson rep who has only been in the job 9 weeks doing a great job looking after the guests.Happy hour 5 till 6, 2 for 1 drinks great.This hotel delivers everything it says and what you ask for in a holiday and that is somthing they are proud of welldone to everyone and thomsons oh yes could you thank danni for a great service she does for you. Already saving for next years holiday stoping here for 2 weeks cannot wait

  • Stayed: June 2014, travelled as a couple
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5  Thank alan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad D, Director de Relaciones con Clientes at Las Arenas Hotel, responded to this reviewResponded 23 June 2014

Thank you so much for your fantastic review!! We are very happy to hear that it was a great experience for you.

Your compliments of our Hotel Las Arenas are greatly appreciated. We work diligently to offer the best possible service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff, food and cleanliness are very precious to us.

Our best satisfaction is knowing that our guests have enjoyed their stay with us and that they are looking forward to visit us again.

Best Regards.

Lucía Arruti
Marketing Dptm.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Arenas Hotel

Address: Avenida Antonio Machado 22, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Benalmadena
#2 Family Hotel in Benalmadena
#2 Romantic Hotel in Benalmadena
#2 Luxury Hotel in Benalmadena
Price Range: £57 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Arenas Hotel 4*
Number of rooms: 174
Official Description (provided by the hotel):
Las Arenas Hotel is located in front of the Bil Bil Castle, in the heart of Benalmadena-Costa, with shops and restaurants around. It is located in front of Santa Ana's beach and 8 kilometers from the airport. The Torrequebrada Golf Course is located approximately 2 km from the hotel.The hotel was renovated in 2004, has a main building with 7 floors and 174 rooms with views, 15 family rooms with bathroom, telephone, Wifi free, air conditioning, satellite TV, minibar and terrace. The Facilities include a lobby with 4 lifts and a reception open 24 hours a day with currency exchange desk and a café, Wifi free in common areas..The hotel has a restaurant with buffet and show cooking at lunch and dinner, room, bar and parking. Free Wifi in common areas and Internet point (surcharge).In the outdoor complex there is a swimming pool and a sun terrace with parasols and sun loungers. You will be able to play table tennis and golf (golf course 1 km away). At your disposal is a program of activities and entertainment (seasonal), with live music in the evenings. ... more   less 
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Also Known As:
Las Arenas Hotel Benalmadena, Costa Del Sol
Las Arenas Benalmadena
Hotel Las Arenas Benalmadena

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