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“Dont go self catering!”
Review of Holiday Village

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Holiday Village
Ranked #19 of 45 Hotels in Benalmadena
Ipswich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Dont go self catering!”
Reviewed 4 May 2011

Having just returned from a week, I would like to say how great our holiday was in the end. Arriving at the hotel it was quick to see that it was in a very far out location. The room was good although alittle out dated. The kitchen was not equiped enough to cook family meals.
We upgraded on our first day to fully exclusive although very exspensive it was the best decision for us. The food was outstanding and the poolside snackbar was great for our two teenages.
I do agree that with others that the pools were freezing, they could do with heating them up. This place was very much geared up for families with young children, my teenagers became quite bored in the evenings and just played pool.
There are no supermarkets in walking distance and the beach is quite a hike too. Buses do run regular though.
The place on the whole is huge with further pools over the road. Shame they were far to cold to stay in for long.
I would not return to the holiday village again, yet for young familys who go fully exclusive this is a fantastic place.
The staff are great and we found them very helpful.
They made the day of the royal wedding great with a huge screen, and concidering it rained all day that day, it was good to have some entertainment.
Be prepared to pay deposits on the room and tv remotes!

  • Stayed April 2011, travelled with family
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Helpful?
3 Thank groves16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Isle of Portland, United Kingdom
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 May 2011

We chose this all inclusive holiday as we travelled with our daughter, other half and their son (nearly 3). Everything is included (minus exotic drinks and excursions etc) but food and drink till you drop if you wanted to. Very well organised with staff meeting us at airports, busses, reception etc and very helpful. As long as the sun shines there is plenty to do, however we did find the one day we had rain (a certain royal wedding day) we ending up watching the box. Accomodation was better than I was expecting, very clean and plenty of room, the only minor thing that would have been nice is the facility of a radio, but that is being picky.
Bus stops are just outside if you can force yourself away from the resort, and they are cheap. You really need some sort of transport as the villiage is on the very edge of Benalmadena, so walking is out of the question with a little one in tow. Like most of spain, as soon as you are out of the resort some places are better kept than others and you have to watch out where you explore when out and about.
We booked a couple of trips, one of which did not work out but the reps were very good and 'made it up to us' without hesitation.
We only met one time share tout and that was after a bus ride and he did take no for an answer.
We did spent the majority of our time around one of the many pools and as long as you manage to get your little ones in the one that they are save in, then all will be well.
The buffet style meals was a souce of worry until we saw what we got.... a HUGH choice and of very good quality throughout our stay. With the inclusion of the Italian and Mexican restaurant (one meal in each if all inclusive) which are very high quality, food was not an issue.
To conclude, a fab week with no worries and I would recommend it to anyone.

  • Stayed April 2011, travelled with family
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Helpful?
3 Thank retromal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2011

Booked this hotel with confidence through Thomson, and unfortunately thier description of this hotel is very wrong! We booked a one week self catering holiday thinking we would be able to visit a local supermarket once we had arrived to get supplies for our weeks stay. Although once we had entered our room and seen the basic kitchen and utensils we came to the conclusion not a lot of cooking could be done. The kitchen utensils and crockery were filthy, I had to wash everything up before eating and drinking from anything. The kitchen didnt even have an oven so couldnt even cook something as basic as a pizza!! If you like tinned or microwave meals then the kitchen is perfect!!

This wasn't the only problem with the rooms, the beds were terrible and the second beds are the settee where you have to sleep under blankets that are rougher than military blankets, and one night they didn't even leave sheets to put onto the settee!

The supermarkets are not in walking distance either not if you have small children anyway, and the one in the hotel has limited stock and the prices are crazy. We decided to use the La Perla restaurant the first evening, that was a mistake the food was awful and again the crockery and glasses were dirty.


To get to the wave pool and slides you have to cross a road via a bridge which is not clearly shown in the brochure, and to hire the rings for the slides and rides were stupidly exspensive. The pool is not heated either so when we visited at the start of the season the water was freezing so our children didnt swim for long as it was just too cold for them.

The only positive I can see about this hotel is the kids clubs and its staff they were very good and had many different things going on all the time for the children to get involved and have fun in.

We hired a car the second morning just so we could get out and about and find places to eat. In the end things got so bad we booked a night in a hotel in Gibraltar to get away from it all!

  • Stayed April 2011, travelled with family
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Helpful?
3 Thank natalie-heath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 April 2011

Have just returned from a fantastic week to the Holiday Village and would definately return. Have to say that our holiday didn't start well when the coach dropped us at the wrong hotel!! but we were soon taken to the holiday village and were impressed from the word go. Fortunately we were second in the queue so booked in quickly (we had booked 2 rooms, and they only took 100 euro deposit for both), our room wasn't ready but we left our cases in reception and were directed to the restaurant for lunch! I have to say that it is quite a walk to the beach club, over a never ending bridge! but the food was great and the beach club pools looked great. Once we had got into our room we quickly unpacked and had a good look around, this is a huge complex with a main pool, plus a baby pool then a splash park, and other pools over at the beach club. All communal areas are kept clean, and the pools were spotless. We went on an all inclusive basis, and there was plenty of choice in the restaurant, all food is labelled as vegetarian etc and there is just so much choice - breakfast was continental, cereals, cooked breakfast, fruit, yogurt, tea coffee, fruit juice - lunch was salad, hot and cold choices as well as plenty of deserts and the same for dinner, as well as snacks all day (for AI - burgers, hotdogs, pizza, chips, toasties, pasta, fruit, biscuits). We were definately never hungry. Our 2 children, aged 11 and 8 had a fantastic week, the kids clubs were great with plenty of activities, from canoeing to high ropes and the reps were just amazing. How they kept going beats me, they were literally at it from around 0900 until 2300 at night and still as enthusiastic as ever. The evening entertainment was a mix of rep shows and outside acts, all of which were good, and every night there was a game of bingo. The reps just work so so hard, and were all lovely.
Unfortunately my dad spent a night in hospital whilst we were there due to gastroenteritis, the rep that I dealt with (Michael) was absolutely fantastic, to phoning for a doctor to finding out where they had taken my dad and putting me in touch with him directly, he was absolutely brilliant and nothing was too much trouble.
Also the Spanish staff were friendly, helpful and always smart.
Now to the rooms, they are large, clean and have plenty of storage ( a double wardrobe in the bedroom and lounge area). The bedroom has 2 large beds, plus there is a sofa bed in the lounge. Although we didn't use the kitchen (although 2 bottles of mineral water were left in our fridge for us) it was well equipped and clean. The bathroom was huge! with 2 sinks, a bath with shower over as well as a separate shower cubicle, again all clean (there were shower gels, shampoo, soap, hair cap, comb all complimentary in the room on arrival). The rooms are cleaned daily and towels were changed daily. There is a large balcony with patio set and although our view wasn't wonderful it was nice to sit our there.
We actually didn't leave the complex once, as there was so much to do there and it really is a large complex.
The shop there is quite expensive but we really didn't use it much. There is a large games room there with pool tables (2 euros a game) as well as other arcade type games. There is a lovely indoor swimming pool (you must wear a cap as it is Spanish law and you could buy these for 4 euros each), a gym and a sauna.
The only down side was the weather, whilst we were sitting on our sunbeds with towels wrapped around us, the UK was bathing in hot sunshine!!! That's just how is was, can't blame anyone for the weather and we still had an amazing week.
A fantastic hotel, a fantastic holiday, what more could you ask for? we will definately return :)

  • Stayed April 2011, travelled with family
    • Value
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Helpful?
2 Thank ellarhys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 April 2011

After reading some reviews I was a bit apprehensive about my holiday but I needn't have worried as it was great. The weather wasn't great but the first choice staff would play game and quizzes. The staff were great, the hotel was spotless and the food was fantastic. When the sun did show it's face all the kids headed straight for the pool. We had a pool and sea view which was lovely. If going here I would suggest all inclusive as the shop is very expensive and the hotel is quite a bit away from everything. We were caught up in the volcanic ash disruption but we were well looked after and our all inclusive was re-activated each additional day we were there. The only downside in my opinion is the lifts, there was quite a few not working but not a major problem unless you have mobility problems. All in all I would return as this was a great holiday. Oh and I would advise a trip to Gibraltar it was great.

Room Tip: Go all inclusive
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  • Stayed May 2010, travelled with family
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Helpful?
1 Thank tracypop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2011

I've just come back from a largely overcast week to sunny England. Let's start with the positives, the staff were all great, very polite and helpful. The evening entertainment staff were terrific, I've always seen these sort of things as a bit naff with shows and bingo but a necessity having children aged seven and four. By the end of the holiday I was converted, they work really hard, have a great show with loads for the kids and a few cheeky asides for the others and speaking them are all really nice young people. All power to them.

We went self-catering and it is pretty obvious this is not what first choice want. The kitchen is small with only the basics, they did not even have washing up liquid, clearly they intend you to fill your snouts at the all inclusive restaurant which is a jaw-dropping 25 Euros per person if you want to go (the Italian and Mexican places are much more reasonable). As mentioned on other posts the prices in the shop are just a joke - 3 Euros for bread, 4 Euros for a packet of about a dozen Wheatabix etc, it's the double mix of expensive imported brand names and a mark-up for a captive audience. My advice:

a) Take the basics with you if you can fit them in: tea-bags, coffee, butter, salt, pepper and washing up liquid
b) If you have not hired a car get your backside into taxi when you get there and get them to take you to the nearest decent supermarket. The round-trip will probably cost you 15 Euros all in but you'll save twice as much if you buy all your stuff in one go and will feel better about not being ripped off!

The room was ok, it would be on the small side for young teenage kids but we were ok. The cleaning service was excellent and the shower good. The resort does lots of things well, it's big enough to find space and only allows two alcoholic drinks per purchase at the bar for those all-inclusive (probably about 90% of the clientele) so the bar queues disappear quite quickly as the temptation to order 25 pints in one go is taken out of the equation. In the Malaga bar they do Happy Hour from 8-9 so those paying can stock up a bit there. There's loads of stuff for the kids and it is free too (except for stuff where they make cakes etc and there is a cover charge). It is an excellent service.

The Parc de Palmas is well worth a visit in Belamadena, it's a park full of chickens, birds, peacocks and emus in a cage. There is a lovely relaxed atmosphere there. Belamadena down by the marina is quite nice but also very touristy, Fuengirola does not look up to much, a combination of bars for tourists and not much else, probably not worth a trip if you have limited time.

Because of the weather we did more away trips and I would recommend Gibraltar. We did the shopping trip which was 90 Euros for two adults and two kids (the extended tour was about 180 for a similar sized family). However when there we took a taxi tour with a local guide, it was just over £60 (everything is still in pounds there) and was absolutely brilliant, it included trips to the World War II tunnels, St Michael's Cave and also we got out and got to touch the monkeys, (I can't say for certain but I think the extended tour went up on a bus and didn't get to stop and feed the monkeys).

We also did Marbella, the old town is a delight and down by the sea was good, they did a lovely paella. If you have older children the public transport there will probably only be about 6/7 Euros a head each way but you do need to change bus. We went for the taxi option because of tiredness, that was about 45 Euros each way.

I'm not intending to come across as a tightwad, we spent plenty but there are ways you can shave off a few euros here and there but I would recommend this place. Even in sub-standard weather it stood up well but have a plan B in place for the day because the area does seem to have its own micro-climate!

  • Stayed April 2011, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank Andy2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, UK
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 April 2011

Booked to go to the holiday village in April. We booked a pool view and late check out due to evening flight home.
Upon arrival the reception was packed and we had to wait nearly an hour to get checked in to then be told that the room was not ready - after getting on the flight at 6am not a great start.

From then on everything was very good, the quality of the food was 10/10 - one of our party has a wheat allergy but there was plenty in the restuarant. As it was April it did not get too busy either. The beach club opened whilst we were there and again the food and service was very good.

The room was good with some of the furniture a bit dated but it did the job and having all of the UK tv channels in the room was a tick from the kids.

The pool area's are very clean and tidy and whilst a little cold we did go in every day, the beach club area is very good with the flume rides and elephants.

The childrens clubs were again very good and well managed with lots going on. The adult shows were a bit poor with limited sets / props for the evening - we only went once!

Overall we had superb weather which made it a great trip

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LPH69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Village

Property: Holiday Village
Address: Avenida del Sol (antigua CN-340) | P.K. 215,6, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Benalmadena
#15 Luxury Hotel in Benalmadena
Hotel Class:4 star — Holiday Village 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Holiday Village Benalmadena, Costa Del Sol
Benalmadena Holiday Village

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